Position description
As the Global Human Resources Director at Anera, you will play a pivotal role and lead our efforts in ensuring that our workforce embodies the values of empathy, inclusivity, and social responsibility. Your strategic vision and compassionate leadership will be instrumental in fostering a culture that prioritizes the well-being and professional capacity of our employees to advance our mission to make a positive impact on communities we serve. You will be expected to help shape HR strategy and business procedures as well as set standards and ensure best HR practices in all Anera locations. Important will be your ability to drive continuous improvement and build our employer reputation through best in class employee recruitment, retainment and development strategies.
This position is remote-work eligible in the following states: D.C, VA, MD, NY, MA, SC, NC, GA, IL, MN, MS, TX with a preference for candidates in the DMV area.
Salary Range for U.S is $140k-$150k plus our benefits package
Organization Summary
Anera is one of the oldest and largest American nonprofits working exclusively in the Levant region of the Middle East (currently in Palestine, Lebanon and Jordan). Strictly non-political and non-sectarian, the organization delivers humanitarian relief in times of crisis and development programs that have a long-lasting impact on refugees and vulnerable communities. With a staff of 130 professionals, Anera delivers more than $100 million annually in emergency, health, education, and community development programs on an annual basis.
Main Duties & Responsibilities
- Oversee employee relations matters across locations, ensuring compliance with local labor laws, regulations, and company policies. Act as a resource for resolving complex HR issues and disputes.
- Provide one-on-one mentoring and coaching to employees across various departments and levels within the organization.
- Develop and implement programs to promote cross-cultural understanding, communication, and collaboration among country office teams, fostering an inclusive and cohesive organizational culture.
- Lead change management initiatives to support organizational restructuring and other strategic initiatives, ensuring alignment with our values and culture.
- Oversee the management of all Anera HR policies and procedures for all Anera offices and employees.
- Ensure compliance with labor laws in multiple locations; Lebanon, Palestine, Jordan and the US.
- Liaise with local legal authorities on employee relation matters including disciplinary actions
- Ensure the organization is a leader in best-in-class HR policies, practices and procedures, remains compliant at all times, and maintains minimal company exposure to lawsuits
- Lead in the design and management of the implementation of HR programs and initiatives that further Anera’s Diversity, Equity, Inclusion and Belonging (DEIB) strategy and contribute to creating a more diverse and inclusive workplace.
- Evaluate and implement HR technology solutions to streamline global HR processes, enhance data analytics capabilities, and drive informed decision-making.
- Provide HR updates and present to Board Members at quarterly meetings.
- Serve as a centralized point of contact for matters relating to the Protection from Sexual Exploitation and Abuse (PSEA) related matters. With support of country office (PSEA) focal points conduct all required investigations related to PSEA.
- Leads Anera’s HR Working Group, a resource group that collaborates and helps to formulate HR initiatives, employee retention strategies and assists with updating organizational policies.
Leadership and Strategic Management
- Develop and implement a comprehensive HR strategy that supports the organization's growth objectives while ensuring alignment with Anera values, local regulations, cultural nuances, and business needs.
- Provide strategic advice and guidance to the Senior Leadership Team and Managers
- Develop and oversee the implementation of global employee plans, practices, and procedures creating alignment with Anera’s strategic initiatives
- Act as a champion of organizational priorities and change within the organization at all locations.
Performance Management, Succession Planning and Training
- Manage performance review process, providing guidance to managers on performance evaluations and the development of performance standards
- Establish performance management frameworks and succession planning processes to identify and develop high-potential talent for key leadership roles within the organization.
- Identify and deploy relevant training and development opportunities for staff
- Coach managers on employee relations and manage difficult situations to resolution
- Anticipate and resolve complex problems and questions, including employee relations and retention issues, in an economical and equitable manner compliant with legal regulations and general business practices
Recruitment/Employment
- Lead global recruitment efforts to attract diverse talent who are passionate about our mission.
- Implement strategies to retain top talent and foster professional and career development opportunities for all employees
- Establish organization training goals for managers and employees
- Collaborate with hiring managers to thoughtfully craft comprehensive onboarding plans and introduction of new hires to the organization and their roles
Compensation & Benefits
- Manage total compensation approach: work with CEO and Finance Executive to set salary determinations; conduct periodic salary and benefits benchmarking surveys within applicable markets and develop related salary protocols.
- Develop and monitor the annual HR budget.
- Oversee annual auditing and selection/negotiation of benefits package
- Monitor all pay practices and systems for effectiveness and cost containment
- Responsible for the Group Benefits Administration, including the recommendation of changes to benefits based on current trends and providing general information to all employee locations
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
- Minimum of 7 years of experience, 10 years preferred, in nonprofit HR leadership roles, with a proven track record of driving organizational change and promoting a culture of compassion and inclusion.
- Deep understanding of global HR best practices, employment laws, recruitment, and labor regulations.
- Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively across diverse teams and cultures.
- Understanding and commitment to driving diversity, equity, and inclusion in the workplace
- Professional fluency in Arabic and English both spoken and written
- Must exhibit a high degree of professionalism and integrity; the ability to function as a catalyst, coach, and doer, guiding people at all levels of the organization by utilizing a facilitative approach and advancing the learning and development of others
- Passion for humanitarian work and a commitment to social justice and equity.
- Must be able to travel to Palestine, Lebanon, and Jordan offices (ability to have/obtain passport clearance and border crossing authorization into these countries)
- Experience working in conflict zones
- Demonstrated ability to think strategically, solve complex problems, and drive results in a fast-paced, dynamic environment.
- Previous experience working in the U.S or internationally preferred within an HR context
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform sedentary work which includes sitting for long periods of time. Further guidance on physical activities, requirements, visual acuity, and working conditions is available.
Work Environment: The work environment characteristics for a standard office environment are representative of those an employee encounters while performing the essential job responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
Travel:
- Routine travel to Country Offices required and occasional travel within the US
This job description does not imply that the stated requirements are the only expectations for the job. Incumbents are expected to perform any other duties that may be assigned. Anera has the right to revise this job description at any time. Anera is an “at-will” employer and as such, neither this job description nor your signature constitutes any form of contractual agreement between you and Anera.
Benefits
- 100% medical insurance coverage for employees, 90% coverage for dependents
- 50% coverage of vision and dental insurance for employees
- 401k with 9% company contribution after 1 year of employment
- Metro stipend for D.C office
- Arabic and/or English language training
Application instructions
Please address the following in your cover letter:
- Your experience working at nonprofit organizations
- Your experience with leading diversity, equity, and inclusion efforts within HR
- Your experience managing international HR teams
Please be sure to indicate you saw this position on Globaljobs.org
