USPSC Operational Planner

USAID/OFDA
  • Location
    Washington, D.C.
  • Sector
    Government
  • Experience
    Mid Career
  • Apply by
    Mar-28-2017
  • Posted
    Mar 15

Position description

Position Title:              Operational Planner

Solicitation Number:   SOL-OFDA-17-000033

Salary Level:               GS-13 Equivalent: $94,796- $123,234

Issuance Date:             February 7, 2017

Closing Date:              March 28, 2017 (Deadline Extended)

Closing Time:              12:00 P.M. Eastern Time

 

Dear Prospective Applicants:

 

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as an Operational Planner under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

 

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include: 

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

 

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

 

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration. 

 

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

 

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

 

            OFDA Recruitment Team

            E-Mail Address: recruiter@ofda.gov

            Website: www.OFDAjobs.net

 

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

 

 

 

                                                            Sincerely,

                                                           

 

 

Artaveya J. Carter

Contracting Officer

 

 

Solicitation for USPSC Operational Planner

 

1.  SOLICITATION NO.: SOL-OFDA-17-000033

 

2.  ISSUANCE DATE: February 7, 2017

 

3.  CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: March 28, 2017 at 12:00 P.M. Eastern Time

 

4.  POSITION TITLE: Operational Planner

 

5. MARKET VALUE:

GS-13 equivalent ($94,796 - $123,234 - includes locality pay).  Final compensation will be negotiated within the listed market value based upon the candidate’s past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed

 

6.  PERIOD OF PERFORMANCE:  Two (2) years, with three (3) option years

 

7.  PLACE OF PERFORMANCE:  Washington, D.C.

    

8.  STATEMENT OF WORK

 

POSITION DESCRIPTION

 

BACKGROUND

 

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters.  OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

 

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance.  These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience.  AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

 

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance.  The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management.  It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT). 

 

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA.  The PS Division supports OFDA's mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.  

 

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field.  It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally.   The HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences.  It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN). 

OPERATIONS DIVISION VALUES

OPS team members ensure that the following division values are incorporated into all aspects of work:

1.  Spiritus Operandi/Espirit De Ops

  • Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.
  • Acting with eagerness and willingness to support one another and work together on tasks.
  • Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.
  • Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.

 

2.  Positive Interactions

  • Owning how the OPS Division is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.
  • Building a reputation that when OPS is on an issue, it’s going to get addressed.
  • Doing our jobs consistently, competently, and effectively, with a focus on results.
  • Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.
  • Exhibiting partnership and enthusiasm in helping others solve problems; including delivering hard messages with a smile.

 

3.  Competency

  • Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.
  • Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.
  • Holding a long-term strategic perspective in the face of current crises.
  • Maintaining a global and functional focus for the office.

 

 4.  Resourcefulness

  • Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements, while being flexible to changing needs.
  • Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.
  • Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.
  • Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.

 

5.  Staff Depth and Sustainability

  • Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.
  • Proactively developing relationships with other industries and communities in order to learn and innovate.
  • Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and OPS liaison positions.
  • Continuing to support and staff responses through a variety of hiring mechanisms and resources.
  • Achieving response readiness while prioritizing personal life for both self and team members.
  • Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.

 

6.  Commitment to Safety and Security

  • Recognizing that staff safety and security is everyone’s responsibility and enables OFDA access in the field.
  • Holding as a hallmark an underlying orientation towards managing risk for staff.
  • Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.
  • Displaying professional conduct and integrity during crisis response operations.
  • Advocating for professional assessments of security risks prior to deployment of staff.

 

INTRODUCTION

 

The Operations Support Team (OST) comprises the Logistics Unit, Operations Center Manager,

the Response Readiness Unit (RRU), Safety and Security Unit, and Urban Search and Rescue and UN Disaster Assessment and Coordination unit. Working together as a team, the OST supports the office’s readiness, resources, and operational capacity to deliver lifesaving assistance during a response. The RRU manages, coordinates, and maintains the office’s disaster response readiness with respect to staffing and deployment gear, and serves as the core secretariat for the Operations Liaison group which provides consolidated OPS support to the regional divisions during non-RMT disaster operations. The Operational Planner will reside in the RRU.

 

One of the core responsibilities of the Operational Planner is to provide support and guidance to the Operations Liaisons group. These responsibilities include soliciting membership and providing training for Liaisons; developing and maintaining a common approach and scope of work for the Liaisons; developing and/or facilitating division-wide planning for Operations support to regional teams for newly evolving disasters until and unless an RMT is established; and providing other planning resources to OPS as required.

 

OBJECTIVE

 

OPS requires the services of an Operational Planner to assist in the performance of pre-disaster planning as well as the performance of crisis action planning during disaster response.

 

9.  CORE FUNCTIONAL AREAS OF RESPONSIBILITY

 

DUTIES AND RESPONSIBILITIES

 

  • Serve as a subject matter expert within OPS on strategic, tactical, and operational planning to support the development and maintenance of OFDA’s humanitarian and disaster planning process;
  • Serve as coordinator and/or facilitator for OPS activities related to deliberate and/or crisis action planning;
  • Assist OPS with contingency planning efforts, both for specific, anticipated disasters/crises, as well as OPS planning for the effective management of budget and resources, to best enable appropriate and efficient disaster-relief operations;
  • Perform and/or coordinate data collection and management and incorporate accurate and relevant data into OFDA planning;
  • Identify and incorporate geographic data into plans and other documents; oversee risk assessment modeling and analysis with hazard data;
  • Provide technical advice, training, and guidance to OPS staff in developing specific disaster response plans and enabling a culture of planning within the Division;
  • Support the Ops Liaison group in coordinating with the other OFDA divisions and with interagency partners on specific crisis response and contingency plans to identify tasks, roles and responsibilities, and interdependencies;
  • Make recommendations on planning-related training for OPS staff;
  • Track best practices in planning efforts of humanitarian organizations to include OFDA, NGO partners, interagency partners, and host nations;
  • Develop and maintain a structured monitoring and evaluation program to track plan accomplishments, update plans, and ultimately improve operational effectiveness;
  • Maintain situational awareness of broader mitigation and disaster response planning efforts and operational issues across the USG via engagement with Embassies and interagency partners;
  • Assist OPS in defining disaster response planning, which will include guidelines for determining OFDA participation in interagency operations and exercises;
  • Provide reports, debriefs and evaluations to Team Leaders and other OPS staff on all preparedness and disaster planning, exercises, and deployments;
  • Assist in determining whether OPS participation in partner planning activities is necessary and useful;
  • Assist in recommending short- and long-range planning goals for OPS;
  • Serve as an OPS representative in interagency planning exercises with subsequent reporting to OFDA divisions on activities, lessons learned, best practices and future activities as a result of OFDA participation;
  • Serve as an Ops representative in interagency conferences in the context of priorities set forth by the Ops Division Chief, such as, participate in After Action Reviews (AARs) and humanitarian exercises;
  • Provide critical monitoring and operational planning expertise surrounding incipient disasters, disaster response, and early recovery as requested by regional teams;
  • Advise OFDA’s senior leaders and staff on OPS planning issues;
  • Assist in providing classified USG information support to OPS and to selected DARTs and RMTs on an as-needed basis;
  • Sign-up for and serve as needed on Washington-based RMTs, which provide services and support to DARTs deployed in response to disasters;
  • Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months;
  • As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time;
  • As needed, on a temporary basis not to exceed 6 months may perform in an alternative role based on operational needs of the Division upon request of the Team Lead or Division Director;
  • As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details within the office; and
  • The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

 

SUPERVISORY RELATIONSHIP:

The Operational Planner will take direction from and report to the Response Readiness Unit Leader or his/her designee.

 

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resource available. The USPSC consults with supervisor to develop deadlines, projects and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

 

 

 

 

 

 

10.  PHYSICAL DEMANDS

 

The work is generally sedentary and does not pose undue physical demands.  During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

 

11.  WORK ENVIRONMENT

 

Work is primarily performed in an office setting.  During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

 

12.  START DATE:  Immediately, once necessary clearances are obtained.

 

13.  POINT OF CONTACT:  See Cover Letter

Qualifications

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position.  Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

 

Bachelor’s degree with significant study in or pertinent to the specialized field (including but not limited to, international relations, disaster/emergency management, planning, or a related field) plus seven (7) years of relevant work experience. Two (2) years of this experience must be field (domestic or overseas) experience in operational planning, emergency relief, disaster management, humanitarian assistance, emergency relief program operations, crisis management, planning, or other relevant work experience.

 

OR

 

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster/emergency management, planning, or a related field), plus five (5) years of relevant work experience. Two (2) years of this experience must be field (domestic or overseas) experience in operational planning, emergency relief, disaster management, humanitarian assistance, emergency relief program operations, crisis management, planning, or other relevant work experience.

 

SELECTION FACTORS

(Determines basic eligibility for the position.  Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Applicant is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID. 
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

 

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants.  The factors are listed in priority order from highest to least.)

 

QRF #1           Demonstrated ability to conduct deliberate, contingency and operational, or crisis action planning for operations, contingencies, projects, or missions. In particular, knowledge of operations, methodologies, systems, and structures of U.S. Government agencies involved with disaster response planning, such as U.S. Agency for International Development (USAID), U.S. Department of Homeland

Security (DHS), U.S. Forest Service (USFS), Department of Defense (DOD), or Federal Emergency Management Agency (FEMA).

 

QRF #2           Demonstrated experience working with multiple stakeholders to elicit their cooperation when developing an operational or strategic plan, including technical experts, decision makers, and senior leaders. Experience integrating the actions of a variety of specialized support functions in order to develop a comprehensive operational or strategic plan.

 

QRF #3           Experience in the development, monitoring, and maintenance of planning documents and action plans, including monitoring targets and making changes when needed. To include experience in the development and implementation of planning tools and resources for humanitarian or disaster relief operations.

 

QRF #4           Experience providing technical advice, training, and guidance to staff developing specific disaster response plans. In particular, instructing staff on planning standards and guidelines, and briefing senior management or external stakeholders on operational planning efforts and implementation.

 

QRF #5           Demonstrated ability to write clearly and prepare in-depth reports which may include the application of a variety of analytical techniques.

 

 

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses.  Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

 

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor.  Be sure to include your name and the announcement number at the top of each additional page.  Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

 

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

 

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 15 points

QRF #2 – 10 points

QRF #3 – 10 points

QRF #4 – 10 points

QRF #5 – 5 points

 

Interview Performance – 30 points

 

Satisfactory Professional Reference Checks – 20 points

 

Total Possible Points: 100

Application instructions

APPLYING:

 

Applications must be received by the closing date and time at the address specified in the cover letter.

 

Qualified individuals are required to submit:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include:

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.

 

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

 

Additional documents submitted will not be accepted.

 

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

 

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

 

DOCUMENT SUBMITTALS

 

Via email: recruiter@ofda.gov

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