International Student Advisor

Rutgers University
  • Location
    New Brunswick, New Jersey
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    Feb 17

Position description

The Center for Global Services coordinates cultural programs and immigration-related services for approximately 6000 international students, scholars, faculty, and their dependents, and serves the broader campus community in an administrative and advisory capacity.

The Center’s mission is to provide quality and timely services, to demystify federal immigration regulations as much as possible for the university constituencies we serve, and to assist members of the campus’ international community in the cultural adjustment process.

The Center for Global Services is a part of the university-wide 
Centers for Global Advancement and International Affairs (GAIA Centers). The GAIA Centers work toward developing a comprehensive, campus-wide set of international initiatives and services, initiating collaborative projects and strategic partnerships around the world, and expanding students’ opportunities for international study and research.

Posting Summary

Rutgers, The State University of New Jersey is seeking an International Student Advisor for the Center for Global Services. Reports to the Assistant Director for Student Services of the Center for Global Services, part of the Centers for Global Advancement and International Affairs.

• Works as a member of the student services team to advise and support international students regarding their immigration status and related matters.

• Serves as a Designated School Official (DSO).

• Assists with processing SEVIS related applications and requests from students, reviewing, updating and maintaining student records, and issuing immigration documents.

• Provides first level advisement at the front office, through one-on-one meetings with students as needed, and through workshops and electronic communication.

• Supports senior international student advisers, refers students to them, and consults with them and with supervisor on complex cases.

• Directs students to their assigned international student adviser for complex matters.

• Participates in special projects involving cross-cultural programming, working with campus partners on matters relating to international students (including but not limited to professional development opportunities and career services).

• Participates as a full member of the Center’s professional team in developing, administering and evaluating the Center’s overall operation and programming.

• Collaborates cross functionally with other Global Services offices at Rutgers.

• Performs other duties as required.


Minimum Education and Experience

• Requires a bachelor’s degree in a related field, or an equivalent combination of education and/or experience.  
• Requires two years of experience that demonstrates knowledge and understanding of student affairs, student advising and programming in a higher education setting as well as strong organizational and time management skills; good communication and presentation skills; and computer literacy.

Required Knowledge, Skills, and Abilities

• Customer service, and problem solving skills. 
• Meticulous attention to detail – accurate data entry and record-keeping skills. 
• Computer proficiency in Microsoft Office suite (specifically Word and Excel), some data based programs, proficiency using the internet as a research tool as well as effective use of social media.
• Interest and commitment to meeting the needs specific to international students.
• In order to qualify for federal agency approval to issue visa eligibility certificates, successful candidate must have U.S. citizenship or permanent residence.

Preferred Qualifications

• Cross-cultural sensitivity and prior experience living abroad or facility in a second language, preferred. 
• Master’s degree in student affairs, counseling, international relations, anthropology, area studies, foreign languages or a related field and experience related to working international students. 
• Knowledge of one or more foreign languages.
• Basic knowledge of current U.S. federal regulations and SEVIS functions pertaining to F-1 nonimmigrant status; SEVIS and SEVIS-batch processing software (training will be provided).

Special Conditions

• In order to qualify for federal agency approval to issue visa eligibility certificates, successful candidate must have U.S. citizenship or permanent residence. 
• May require occasional travel to other Rutgers campuses (Newark or Camden) and some evening and weekend hours for special student programs.

Application instructions

*Please be sure to indicate that you saw this position on*

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