Director of International Student and Scholar Services

University of San Francisco
  • Location
    San Francisco, California
  • Sector
  • Experience
    Mid Career
  • Posted
    Feb 24

Position description

Reporting directly to the Senior Vice Provost for Academic Affairs, the Director of International Student and Scholar Services provides leadership for all services and programs related to serving the University’s undergraduate and graduate international student and scholar population. S/he supports the University community by understanding and responding to the unique needs of international students by serving as a liaison with academic and administrative units.  USF typically hosts over 2,000 international students and scholars. The University has long-term strategic goals to increase the enrollment of undergraduate and graduate international students.

Job Responsibilities

• Primary duty and responsibility is to advise students and scholars (in collaboration with other staff at ISSS) on immigration procedures and requirements for maintaining their immigration status.  
• Provide vision, lead, and manage the ISSS office, ensuring excellence in the areas of immigration support services, community building and student centered programs as well as campus-wide international activities and workshops.
• Serve as the Primary Designated School Official and Responsible Officer for USF, including training and support of the USF Designated School Official team.
• Manage implementation, maintenance, and procedures for accurate and timely reporting to fully comply with SEVIS and all other regulatory requirements.  
• Oversee University compliance with the Department of Homeland Security and Department of State regulations by working closely with general counsel and other campus offices. Respond to requests for related information from members of the University community and representatives from governmental agencies. Keep up to date with changing regulations and requirements as they impact students, scholars and the University.  
• Supervise all office staff (4 professionals and one Administrative Assistant) as well as other support including graduate student interns and student workers.
• In concert with other campus units, coordinate, organize, and implement a comprehensive International Student Orientation program in the fall and spring. 
• Collaborate with offices and departments such as Admissions, Registrar, International Relations, Study Abroad, ESL, and others to provide an integrated experience that helps international students navigate campus processes and the U.S. culture.  
• Other duties as assigned.


Minimum Requirements

Candidates must have a Master’s degree in higher education administration, college student services administration, international education or related field. Also required is a minimum of five years of experience in the development and implementation of international student services related programs in higher education; and a minimum of three years of direct supervisory experience of staff at offices serving international students. Candidates must also (a) show an understanding of the University’s Mission; (b) an interest in working within the context of a diverse, Catholic and Jesuit University located in an urban, multicultural city; © expert knowledge base of F-1 and J-1 regulations, including SEVIS reporting requirements and awareness of Department of Homeland Security regulations and recent updates in immigration laws; and, (d) previous experience as a PDSO and RO preferred. Candidate must have strong oral and written communication skills, including cross-cultural communication competencies, and the ability to advise and problem-solve around international student issues and concerns. Ability to work with little supervision but in a cooperative and collaborative manner.  NAFSA affiliation and experience working, living, or studying abroad preferred.

Must be a U.S. citizen or Permanent Resident as required by U.S. Department of State. EEO

Application instructions

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