Country Director

Concern Worldwide
  • Location
    Bangui, Central African Republic
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Apr 27

Position description

You will report to the Regional Director and will line manage the country management team and work closely with the Desk Officer, Emergency Directorate, Human Resources, Strategy Advocacy & Learning (SAL), UN, Donors, (I)NGO’s, Partner NGO’s & Government of CAR.

We would like you to start as soon as possible.

Your purpose:

You will be responsible for strategic and programme development, security management and overall management and coordination of Concern’s emergency & development programmes in CAR, responding to the humanitarian crisis in line with Concern Worldwide organisational specific strategies, policies and procedures.

You will be responsible for:

  • leading on the strategic planning for CAR, in particular, align a new country strategic plan with the global strategy & objectives in particular addressing emergency needs of Internally Displaced People (IDP’s), returnees & host populations affected by the CAR crisis;
  • strategically managing the programme, in particular preparing for & effectively responding to emergency humanitarian situations in CAR;
  • managing, developing & implementing a coherent country programme in line with organizational policies and procedures;
  • Creating and maintaining a shared vision amongst all Concern staff and ensure programme quality oversight in the development of all programmes;
  • Ongoing developing and management of the funding strategy for the country programme;
  • Maintain an awareness of the current humanitarian, economic, political and social situation within CAR, and the broader Region;
  • Overall responsibility for security management: ensuring that the security situation is reviewed constantly, Security Management Plans (SMPs) are updated as necessary and that staff are aware of security procedures and comply with them;
  • Representation of Concern in CAR, maintaining coordination and networking relationships with the government, donors and other development actors in the country; this includes representation on the NGO Forum (CCO) & be available for the NGO Forum’s steering committee & consequently the Humanitarian Coordination Team (HCT);
  • Seeking useful areas of collaboration with other international community actors such as INGOs, networks, and in particular Concern’s Strategic partner the Alliance 2015;
  • Responsible for staff management and development, including training and focus on programme quality such as project design, proposal & report writing, monitoring and evaluation and other key areas;
  • Provide general management support to direct reports and be familiar and ensure all staff and visitors comply with Concern worldwide staff Code of Conduct, the Programme Participant Protection Policy (4Ps), Anti-Fraud Policy and the Dóchas Code of Conduct on Images and Messages;
  • Ensure that support systems (IT, Finance, HR/Administration, Logistics and Transport) are in place and functioning in accordance with best practice and organizational policy and procedures in order to ensure transparency and accountability to government, donors and other relevant stakeholders;
  • Oversee the Finance Function across the country programme with overall responsibility for budgeting, reporting and monitoring of all income and expenditure;
  • Overseeing the HR Function across the country programme and ensure that policies and procedures reflect global policies;
  • Ensuring all internal and external reports are sent to Regional Desk at head office in a timely fashion and adhering to high standards of quality and maintain good, regular and open communication with the Regional Director and Desk Officer for the Central Africa Region;
  • Contribute to organizational learning through liaison with other organizations and Concern fields and sharing lessons learned;
  • Perform any other related duties as assigned by the Regional Director or his/her delegate.



  • At least 5 years’ overseas experience in management and coordination of humanitarian interventions and emergency response with at least 3 years’ experience in a senior management position;
  • Experience in insecure and complex contexts and environments;
  • Effective oral and written French and English language skills as demonstrated in the ability to write reports as required by donors;
  • Strong leadership skills and ability to manage change effectively;
  • Strong communication and interpersonal skills with an ability/confidence to engage and represent Concern at public forums, media and donors;
  • Strong interpersonal, motivational, communication and coordination skills;
  • Highly developed listening and conflict resolution skills;
  • Cross cultural awareness and sensitivity
  • Ability to work under pressure and to strict deadlines;
  • Good coaching, facilitation and capacity-building skills.


  • Previous Concern experience at a management level;
  • Master’s degree in Humanitarian Assistance, Development Studies or equivalent;
  • Experience of working in Francophone Africa an advantage;
  • Experience in starting up new country programmes;
  • Affinity with organisational values, mission and vision, commitment to humanitarian principles;
  • Familiar with UN coordination mechanisms (cluster approach);
  • MS Office Professional;
  • Experience of managing major donor grants such as ECHO, OFDA, Irish Aid, DFID, CHF.

Application instructions

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