The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.
The Division of Enrollment Management, International Student and Scholar Services (ISSS) Office has an exciting opportunity for an Assistant Director, International Services.
Summary of Role:
Responsible for providing services and programs to University of Miami international students and scholars.
Provides a variety of services and programs to University of Miami international students and scholars:
• Serves as an official University of Miami "Designated School Official" for the U.S. Department of Homeland Security (DHS) and as an official University of Miami "Alternate Responsible Officer" for U.S. Department of State.
• Responsible for complying with the Student and Exchange Visitor Information System (SEVIS*) record keeping and reporting requirements which identify specific data and events that must be retained or reported within defined time frames. *SEVIS is DHS’s electronic database and tracking system for nonimmigrants in F, J and M statuses.
• Provides F-1 and J-1 international students and J-1 international scholars with a wide range of benefits, including employment, available to them under the regulations and requiring institutional involvement.
• Provides pre-arrival information and orientation for F-1 and J-1 international students and J-1 international scholars.
• Advises F-1 and J-1 international students, J-1 international scholars, and their dependents regarding immigration regulations and benefits related to their status.
• Advises F-1 and J-1 international students on academic progress, particularly low grades, reduced course load, and referral to remedial services.
• Advises F-1 and J-1 international students and J-1 international scholars regarding cultural adjustment, taxes, health, social, financial, and other personal concerns.
• Maintains the departmental F-1 and J-1 international student and J-1 international scholar databases and ISSM database, a web-based system, which allows schools to electronically interface with SEVIS.
• Provides coordination and information regarding F-1 and J-1 international student regulations and requirements to International Admission, International Education and Exchange Programs, Intensive English Program and other University departments.
• Serves as a liaison between academic advisors, sponsors, and F-1 and J-1 international students regarding students' progress toward educational goals.
• Serves as a liaison between sponsoring embassies, government, and agencies.
• Processes emergency loan and grants.
• Provides assistance with personal problems, adjustment problems, coping with crises, and serves as an advocate.
• Provides a variety of programs for international students including but not limited to International Student Orientation, Host-Family/Friends Program, International Spouses Club, Thanksgiving Day Matchup Program, and the Advisory Committee of International Students.
• Provides advising and guidance to the Council of International Students and Organizations (COISO).
• Prepares international student enrollment reports for the University and the Institute for International Education’s publication Open Doors, which compiles and analyzes international student data throughout the U.S.
• Updates the departmental website of the Department of International Student and Scholar Services with information for F-1 and J-1 international students and J-1 international scholars.
• Contributes information and ideas for the development of a departmental strategic plan and operational initiatives.
• Contributes ideas and viewpoints to the Director of International Student and Scholar Services on operational plans for the department.
• Bachelor’s degree in related field (education, international relations, communication) required.
Master’s degree preferred.
• Two years of work experience as a Designated School Official (DSO) advising F-1 international students on immigration matters required, five years of work experience preferred. Any appropriate combination of relevant education and/or work experience may be considered.
• In-depth knowledge of U.S. Department of Homeland Security F-1 visa status regulations required.
• Familiarity with ISSM, a web-based case management system which allows schools to electronically interface with SEVIS, preferred.
• Experience and skills with computer applications (Outlook, Word, Excel, PowerPoint), including websites, required.
• Strong organizational, intercultural and technical information skills required.
• Excellent spoken and written English skills required.
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