BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 26 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home.
SCOPE OF INTERN WORK: This intern will work with refugees and other humanitarian entrants up to five years after they have arrived in the United States. The intern will complete intake forms and help newly arrived refugees, asylees and Cuban/Haitian entrants access needed benefits and services. The intern will support clients to achieve their long-term goals and move from surviving to thriving.
- Complete intake forms with clients up to 5 years after arrival in the US to assess needs and refer to appropriate programs.
- Research and identify programs and resources that enable refugees to meet their long-term educational, employment and life goals.
- Ensure interaction with clients is documented in case notes and conduct follow up with clients by phone and in person.
- Input client information in database and assist with tracking and reporting as necessary.
- Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff.
- Provide translation and interpretation when necessary.
- Assess immigration documentation of clients to determine program eligibility.
- Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values.
- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
- Other related duties as assigned, including answering and directing incoming phone calls.
- Student will learn about refugee resettlement and refugee social services
- Student will develop problem solving and client services skills
- Student will learn how to manage client cases within established deadlines
- Undergraduate level studies in social sciences, international relations or related field.
- Preferred languages: French, Spanish, Arabic, Dari/Farsi, Kiswahili or Kinyarwanda
- Strong desire to help refugees rebuild their lives in New Jersey.
- Excellent attention to detail and effective communication skills.
- Demonstrated ability to work effectively in a multicultural environment.
- Patience, understanding, flexibility, and an unceasingly positive attitude
- Willing to learn about IRC history, philosophy, global work, and local efforts.
- Willing to adhere to IRC volunteer and workplace policies.
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