The National Democratic Institute for International Affairs (NDI) is seeking a Disinformation Senior Program Manager to work with its Governance team based in the Washington, DC office, and provide global leadership across the organization on issues relating to political disinformation, computational propaganda, political bots and the integrity of information in political discourse. The position will have responsibility for assisting NDI in building resilience to disinformation in its political programming, as well as for developing effective approaches to digital and media literacy. The position will involve building and deepening NDI partnerships on issues related to disinformation and disinformation research.
- In consultation with senior positions within the organization, provides overall institutional guidance for NDI’s work relating to political disinformation, computational propaganda, political bots and the integrity of information in political discourse.
- The position will involve continued outreach and work with partners on policy issues on use of social media to spread disinformation, as well as providing options for government partners seeking to improve policy responses for dealing with disinformation. The position would involve work across the organization to support the integration of disinformation into NDI programs in the field.
- Provides leadership on issues of program development, partnership and resource mobilization, in consultation with Director of Philanthropy, with Silicon Valley-based partners and foundations on disinformation and computational propaganda.
- Provide strategic vision, leadership and planning for NDI’s work on disinformation, computational propaganda, political bots and the integrity of information in political discourse.
- Serve as a repository for institutional knowledge regarding NDI’s programs and strategies for addressing issues related to disinformation and information integrity, including liaising with the field to gather information on NDI program successes and challenges in this program area.
- Cultivate institutional relationships with decision makers at domestic and international organizations to educate and influence issues of disinformation; these organizations include partners in the democracy, foreign policy, security, tech policy and academic sectors.
- Promote knowledge sharing and collaborative tools to facilitate sharing of ideas and work among internal and external stakeholders on issues of technology and democracy.
- Work with NDI regional teams to conceptualize, design and implement NDI's programs that may involve issues of disinformation and computational propaganda.
- Increase program expertise across the Institute on issues relating to disinformation, computational propaganda and political bots by implementing a capacity building strategy throughout the organization on these issues.
- Represent NDI at conferences and meetings related to disinformation and information integrity.
- Assist in mobilizing resources, especially with regard to foundations, to conduct research and programming related to disinformation vulnerability and resilience.
- Mentor staff of NDI and partner organizations on issues of disinformation, computational propaganda and political bots.
- As needed, and in consultation with the election team, provide short-term staffing support, as needed, in the context of election observation efforts to enable NDI to comment on the impact of disinformation, computational propaganda and political bots in elections, whether advanced by external or domestic actors, in a particular country context.
- Embrace team communication, information, and documentation systems; observe organizational policies and established internal team guidelines and procedures.
- Work independently with initiative and as a member of a team to manage high volume workflow, may structure work of staff members.
- Use judgment and analytical thinking to analyze issues systematically, gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions.
- Multitask and work within a matrix and changing business environment; resolve differences by determining needs and forging solutions that benefit all parties; promoting collaboration and facilitating teamwork across organizational teams.
- Ability to provide advice and adapt approaches on disinformation, computational propaganda, bots, and information integrity to evolving world of beneficiaries.
- Ability to motivate and convey skills to others as a trainer, advisor or consultant, in particular, being able to translate tech comments to a democracy community with limited tech background
- Strategic planning skills. Must be able to evaluate institutional needs and opportunities and to direct team resources accordingly.
- Verbal and written communication skills for areas that may include formal writing, related social media channels, and presentations for a variety of audiences.
- Ability to analyze political situations, to think innovatively and introduce new concepts, and to adapt rapidly in fluid situations.
- Ability to utilize and select the best application of a range of technologies, including hardware, software, mobile, and cloud systems.
- Established relationships and leadership role for development community.
- Demonstrated knowledge on trends relating to disinformation, computational propaganda, political bots, and their impact on democracy.
TYPE AND NATURE OF CONTACTS:
- Routine interaction with NDI senior staff, partners and funders; resolve problem situations with tact.
- Coordinate work assignments with colleagues and group leaders, and organize work efficiently.
- Frequent interaction using cultural sensitivity to effectively interact with all levels of staff and stakeholders.
- Interaction with non-US government politicians and officials, non-governmental leaders and computer vendors in politically charged environments.
Position is based in Washington, with the ability to travel domestically 5-10% and internationally 15-20%.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in political science or related subject; or computer science or related subject, graduate degree preferred. History of publications and speaking engagements related to the core areas of expertise on the issue are highly desirable.
- Ten (10) years of experience in international political development work; or a combination with relevant political or community organizing, elections or campaigns, organizational development, and/or legislative affairs.
- Demonstrated proposal writing, program budgeting and donor report writing experience.
- Experience working with US or international donors required; experience with international organizations, bilateral donors and foundations a plus.
- Experience with Microsoft Office and Google apps, including Gmail, Calendar and Drive.
- Experience with both program management of one or more projects including design and metrics for monitoring results; and project management including resources, procedures, and deliverables with multi-disciplinary team members.
- Experience working in resource constrained environments.
- Multiple language skills desirable.
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