The Senior Program Manager will lead CHAI’s malaria elimination support program in Cambodia at both national and sub-national level. S/he will possess exceptional team management skills and should be very comfortable to use hands-on approach to understand the Cambodian health system, manage relationships and work directly with various stakeholders within the government on several work streams to accelerate progress toward national goals. The Senior Program Manager will lead a team at central level providing broad technical and management support to CNM and partners, and will be responsible for the delivery of the CHAI support on the roll out of the national strategies per government’s operational plans in elimination provinces. S/he will work closely with the Program Manager for Subnational Malaria Programs to ensure that CHAI’s focused support in the elimination provinces is aligned with national policies and priorities, and delivered effectively. S/he will ensure that CNM mobilizes donor resources in line with the MEAF 2016-2020 strategies and the absorption of donor-awarded funds is high. At full team capacity, s/he will be responsible for the quality and delivery of work delivered by a team of estimated 15 staff at both national and sub-national level.
The Senior Program Manager will also take the lead on planning and budgeting as well as launching new project areas within malaria. The position entails high level of direct coordination with multiple stakeholders within the government, partners and CHAI’s global technical teams. S/he will represent CHAI and support CNM, in high-level meetings with donors and other partners on policy-making and management-related matters. In cooperation with the CHAI Global Malaria Team, s/he will be responsible for work planning and donor reporting for Cambodia. S/he will also assist the country leadership on budgeting and financial planning for malaria programs. Frequent domestic travel may be required for the subnational support program. Limited international travel to participate in internal CHAI meetings or international conferences or meetings with donors and partners is also expected. This position reports to the Deputy Country Director, Cambodia.
- Manage and represent the overall malaria program of CHAI in Cambodia;
- Lead a team of associates to provide broad technical and management support to CNM for the strengthening of malaria case management and surveillance, and program management to ensure high absorption of donor resources;
- Be responsible for the high quality delivery of CHAI support at sub-national level to provide capacity-building support in surveillance and program management to PHDs ODs in elimination provinces;
- Work closely with the Program Manager for Subnational Malaria Programs to ensure that the new surveillance system is rolled out per national strategies, and grant and financial management of donor-awarded resources is strengthened as per donor guidelines;
- Support the government and partners to facilitate national strategy formulation, and ensure operational planning and budgeting are suited to national malaria elimination goals;
- Serve as technical point person to the government and CHAI country team regarding approaches to malaria elimination and liaise with CHAI global teams regarding technical matters and additional support required to execute country work plans;
- Develop and oversee the implementation progress of CHAI’s central and sub-national malaria program work plans including planning, budgeting, monitoring and reporting;
- Identify key impediments to the successful execution of the national malaria elimination strategies; mobilize CHAI resources and partners to develop solutions to rapidly address these bottlenecks.
Government and Partner Relations
- Establish new and maintain direct relations with multiple units within the government and with partners to ensure a coordinated approach and the production of high quality deliverables;
- Lead the coordination among partners and government as part of multi-stakeholder partnership for the upgrade of malaria surveillance information system at CNM.
Team Set Up and Management
- Support the Program Manager for Subnational Malaria Programs in hiring and training of the subnational team;
- Promote and manage effective communication between the national and subnational teams in order to ensure high synergies and well-coordinated delivery of CHAI overall support;
- Develop work plans aligned with grant and national strategic objectives, and oversee the quality of the delivery of work by CHAI malaria teams on regular basis; supporting teams as necessary to ensure high quality delivery;
- Be responsible for planning, budgeting and operations of malaria programs and oversee project performance against work plans and budget.
Identify strategic areas for expansion or redirection, and lead the development of new proposals as needed.
Serve as the focal point for CHAI Cambodia leadership and CHAI Global Malaria Team for donor reporting as needed.
CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. We seek a highly committed and adaptable individual with a track record of delivering quality results with limited resources. S/he should be able to work independently and effectively in high-pressure, unstructured environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently. The ideal candidate will also possess cultural sensitivity skills and demonstrate high emotional intelligence, as they will be working closely with government and external partners.
- Bachelor’s degree;
- At least 8 years of work experience in a demanding results-driven environment; background in managing public health programs and/or management consulting, comprising of multiple work streams and teams with diverse backgrounds and skills;
- Proven ability to build relationships and influence stakeholders; ability to navigate complex government processes and influence decision-making in a professional and collaborative manner;
- Willingness and comfortable to take a hands on approach for the delivery of CHAI support to the government;
- Able to identify and comfortable to pursue high-impact tactics in complex, uncertain, and evolving environments;
- Experience in the planning and execution of large scale projects; including budgeting and implementation planning;
- Exceptional communication skills in English, including the ability to create compelling, logical presentations, using PowerPoint and other tools, and a structured and assured oral and written communication style in English;
- Strong analytical skills and problem-solving skills, with proven ability to develop and/use Excel-based tools to address quantitative tasks at work;
- Ability to work effectively in high-pressure, fast-paced and unstructured environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently;
- Entrepreneurial mindset, and comfortable to perform in low-resource settings;
- Excellent attitude to the work and self-motivated persona with a willingness to adapt.
- Masters Degree in health, business management, or other relevant field;
- Candidates with a combination and a range of private and public sector experience are encouraged to apply;
- Knowledge of malaria and/or other major global infectious disease problems;
- Experience living or working in resource-limited countries and/or Southeast Asia;
- Khmer language skills.
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