USPSC Disaster Operations Specialist (Multiple Positions)

USAID/ Office of U.S. Foreign Disaster Assistance
  • Location
    Washington , D.C.
  • Sector
    Government
  • Experience
    Mid Career
  • Apply by
    Dec-01-2017
  • Posted
    Nov 06

Position description

Position Title:              Disaster Operations Specialist (Multiple Positions)

Solicitation Number:   720FDA18B00007

Salary Level:               GS-12 Equivalent: $79,720- $103,639

Issuance Date:             November 3, 2017

Closing Date:              Open and continuous through October 4, 2019 with 9 Review Periods closing on:

 

December 1, 2017 at 12:00 P.M. Eastern Time

February 23, 2018 at 12:00 P.M. Eastern Time

May 18, 2018 at 12:00 P.M. Eastern Time

August 10, 2018 at 12:00 P.M. Eastern Time

November 2, 2018 at 12:00 P.M. Eastern Time

January 25, 2019 at 12:00 P.M. Eastern Time

April 19, 2019 at 12:00 P.M. Eastern Time

July 12, 2019 at 12:00 P.M. Eastern Time

October 4, 2019 at 12:00 P.M. Eastern Time

 

Closing Time:              12:00 P.M. Eastern Time

 

Dear Prospective Applicants:

 

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Disaster Operations Specialist (DOS) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

 

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include: 

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

 

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

 

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration. 

 

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

 

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

 

            OFDA Recruitment Team

            E-Mail Address: [email protected]

            Website: www.OFDAjobs.net

 

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

 

Sincerely,

                                                           

 

Renee Newton

Contracting Officer

 

Solicitation for USPSC Disaster Operations Specialist (Multiple Positions)

 

1.  SOLICITATION NO.: 720FDA18B00007

 

2.  ISSUANCE DATE: November 3, 2017

 

3.  CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: 12:00 P.M. Eastern Time

 

This solicitation is open and continuous until October 4, 2019. The following are the closing dates for each review period:

 

December 1, 2017 at 12:00 P.M. Eastern Time

February 23, 2018 at 12:00 P.M. Eastern Time

May 18, 2018 at 12:00 P.M. Eastern Time

August 10, 2018 at 12:00 P.M. Eastern Time

November 2, 2018 at 12:00 P.M. Eastern Time

January 25, 2019 at 12:00 P.M. Eastern Time

April 19, 2019 at 12:00 P.M. Eastern Time

July 12, 2019 at 12:00 P.M. Eastern Time

October 4, 2019 at 12:00 P.M. Eastern Time

 

Candidates not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be cancelled at OFDA’s discretion.

 

4.  POSITION TITLE: Disaster Operations Specialist

 

5. MARKET VALUE:

 

GS-12 equivalent ($79,720 - $103,639 - includes locality pay).  Final compensation will be negotiated within the listed market value based upon the candidate’s past salary, work history and educational background.  Salaries over and above the top of the pay range will not be entertained or negotiated.  Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

 

6.  PERIOD OF PERFORMANCE:  Two (2) years, with three (3) one-year options

 

7.  PLACE OF PERFORMANCE:  Washington, D.C.

 

8.  STATEMENT OF WORK

 

POSITION DESCRIPTION

 

BACKGROUND

 

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters.  OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations (IOs) including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance.  These Divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience.  AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities.  The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance.  The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management.  It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement  planning, information technology (IT), human resources management including staff care, and contract and grant administration support to OFDA.  The PS Division supports OFDA's mandate by providing innovative solutions for IT, staffing, funds control, budgeting, information and human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field.  It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; engages with the U.N. to advance USG humanitarian policy objectives and to promote humanitarian principles within the USG and internationally.  HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences; and serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN). 

INTRODUCTION

 

Disaster Operations Specialists (DOSs) play a central role in the USG’s disaster response, humanitarian assistance, and disaster risk management programs. They assist in developing response strategies, in managing all aspects of grants for humanitarian implementing organizations, and in preparing talking points, information products, and briefing material. They manage portfolios consisting of one or several countries, and will work in close collaboration with a program team that may include Senior Regional Advisors, Senior Humanitarian Advisors, Program Officers, Field Monitors, Senior Disaster Operation Specialists and Advisors, Team Leaders, Deputy Team Leaders, and /or Program Assistants, depending on the portfolio assigned.

 

OBJECTIVE

 

OFDA requires the services of Disaster Operations Specialists in order to enhance its capability to manage its portfolios and effectively respond to international crises and disasters.

 

 

9.  CORE FUNCTIONAL AREAS OF RESPONSIBILITY

 

DUTIES AND RESPONSIBILITIES

 

Working under the guidance and supervision of the Team Leader and with guidance from the Deputy Team leader or designee for the assigned region of responsibility, the Disaster Operations Specialist will perform the following:

 

Contextual Specialty:

  • Monitor incipient disasters, international disaster response plans and efforts, and major humanitarian issues and challenges in the area of responsibility through a wide range of USG and international sources;
  • Review and monitor national disaster risk reduction efforts and plans in the area of responsibility in collaboration with regional team and technical specialists;
  • Maintain regular contact with OFDA field representatives and the OFDA Regional Office to maintain current triangulated understanding of existing and impending humanitarian crises in the area of responsibility;
  • Serve as a primary point of contact/specialist in the area of responsibility for DCHA and OFDA Senior Management.

 

Portfolio Management:

  • Develop and maintain a detailed understanding of OFDA’s program strategy and the implementation of the resulting awards;
  • Facilitate disaster declaration responses in support of the Team Leader;
  • Support regional team efforts to develop appropriate programmatic strategies for disaster responses and disaster risk reduction efforts in the area of responsibility;
  • Provide written and oral responses to requests for information on OFDA’s activities in the area of responsibility for a wide range of USG and public audiences.  These responses may take the form of briefing papers, memorandums, talking points, fact sheets, formal presentations, and informal briefings;
  • Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR) for assistance awards, as assigned;
  • Review the conceptual soundness, technical feasibility, and budget for disaster assistance activities and emergency projects;
  • Review and process all award documentation according to OFDA’s Grant Guidelines, USAID Automated Directives Systems (ADS), and Federal Regulation including coordinating multi-unit participation and ensuring timely proposal review and processing;
  • Input appropriate award data into Office and Agency administrative and financial tracking systems;
  • Track and process all post-award management issues to ensure timely response to partner requests and provide guidance to partners, as necessary;
  • Review, track, and file program reports from awardees ensuring reports are received in a timely manner and that program objectives have been achieved;
  • Collate input from report for feedback to grantee, and share reports with regional team members, as appropriate;
  • Conduct periodic site visits to the assigned region of responsibility to monitor grant activity, where feasible;
  • Upon completion of programs, close out awards according to Agency policies, identifying funds for de-obligation and/or equipment for disposition;
  • Maintain standardized office files for activities that are assigned as principal responsibilities;
  • Participate actively in the development of programmatic strategies for disaster responses and disaster risk reduction activities in the area of responsibility to include providing analysis and recommendations for needs prioritization and award mechanism options to achieve OFDA objectives;
  • Ensure implications of policy decisions at OFDA, DCHA, USAID, and interagency levels on the portfolio are understood by OFDA Senior Management Team;
  • Independently manage all aspects of award management throughout the award cycle;
  • Recommend to the Team Leader, policy and program options consistent with USG foreign policy objectives and provide effective and appropriate response to meet the needs of the disaster victims (or potential victims);
  • Assure a timely and appropriate response to the Ambassador's disaster declaration, including reviewing Mission/Embassy recommendations for assistance, and prepare/clear appropriate guidance to the U.S. Mission/Embassy on resources and strategies to respond to the disaster situation.
  • The USPSC is responsible for planning and carrying out assignments.  The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

 

Representation:

  • Represent OFDA in meetings with individual partners, discussing programmatic priorities, objectives, progress, results, and challenges;
  • Assist in representing OFDA in bureau-wide coordination meetings in the area of responsibility as appropriate;
  • Participate in other interagency and partner-wide meetings as assigned by the Team Leader;
  • Represent OFDA in public and private forums of USG interagency, partners, IOs, and other stakeholders—to include mid- and senior-level managers and decision makers;  
  • With guidance from the Team Leader, lead bureau-wide humanitarian coordination meetings;
  • Independently serve as OFDA’s representative in bureau and agency meetings.

 

General Duties:

  • Attend team, office, and other meetings as assigned by the Team Leader and, when necessary, prepare summaries of these meetings;
  • Expedite the flow of programmatic and other documents through the clearance process;
  • Deploy on short notice to serve on DARTs or serve on the Washington-based RMTs as required with increasing levels of responsibility to include serving independently as a program officer or field officer on a DART or as a planning coordinator on an RMT;
  • Sign-up for and serve, as needed, on Washington-based (RMTs), which provides services and support to DARTs deployed in response to disasters.  The duties on RMTs will be varied;
  • Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months; 
  • As needed, serve on DARTs, which may require immediate (within 24 hours) deployment overseas for an extended period of time.
  • As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.
  • As needed, may serve on temporary details within the office to meet operational needs during staff shortages, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

 

SUPERVISORY RELATIONSHIP:

The USPSC will take direction from and report to the Team Leader for the assigned region of responsibility or his/her designee.  

 

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resource available.  The USPSC consults with supervisor to develop deadlines, projects and work to be done.  The USPSC is responsible for planning and carrying out assignments.  The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

 

10.  PHYSICAL DEMANDS

 

The work is generally sedentary and does not pose undue physical demands.  During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

 

11.  WORK ENVIRONMENT

 

Work is primarily performed in an office setting.  During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

 

12.  START DATE:  Immediately, once necessary clearances are obtained.

 

13.  POINT OF CONTACT:  See Cover Letter.

Qualifications

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position.  Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

 

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations and political science, and disaster management) and five (5) years of relevant experience with the USG, Private Voluntary Organization (PVO)/NGO, IO or UN Agency, such experience must have a humanitarian focus and include responsibility in determining budget levels, selecting programs for funding, and/or managing and evaluating funded programs in a results type framework. Experience must include field work (foreign or domestic) in international humanitarian assistance and/or disaster response needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation. 

 

OR

 

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, political science, or a related field), and four (4)  years of relevant work experience with the USG, Private Voluntary Organization (PVO)/NGO, IO or UN Agency, such experience must have a humanitarian focus and include responsibility in determining budget levels, selecting programs for funding, and/or managing and evaluating funded programs in a results type framework. Experience must include field work (foreign or domestic) in international humanitarian assistance and/or disaster response needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation. 

 

SELECTION FACTORS

(Determines basic eligibility for the position.  Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Applicant is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID. 
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

 

QUALITY RANKING FACTORS

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors below are of equal value.)

 

QRF #1           Describe in detail how your experience working in emergency response, early recovery, and disaster risk reduction prepares you for each of the core functional areas of the DOS job: Contextual Specialty, Program Management, and Representation.

 

QRF #2           As a DOS, you will be assigned oversight of humanitarian assistance programs. Describe how you will monitor the programs in your portfolio including the benchmarks you will use to determine success, methods that you will use, and the challenges that you anticipate.

 

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses.  Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

 

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor.  Be sure to include your name and the announcement number at the top of each additional page.  Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

 

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

 

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 15 points

QRF #2 – 15 points

 

Interview Performance – 30 points

 

Timed Writing Test – 20 points

 

Satisfactory Professional Reference Checks – 20 points

 

Total Possible Points: 100

Application instructions

APPLYING:

                                 

Applications must be received by the closing date and time at the address specified in the cover letter.

 

Qualified individuals are required to submit:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include:

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.

 

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

 

Additional documents submitted will not be accepted.

 

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

 

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

 

DOCUMENT SUBMITTALS

 

Via email: [email protected]

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