USPSC Disaster Operations Specialist

USAID/ Office of U.S. Foreign Disaster Assistance
  • Location
    Washington , D.C.
  • Sector
    Government
  • Experience
    Mid Career
  • Apply by
    Nov-27-2017
  • Posted
    Nov 06

Position description

Position Title:              Disaster Operations Specialist

Solicitation Number:   SOL-OFDA-17-000089

Salary Level:               GS-11 Equivalent: $66,510- $86,460

            GS-12 Equivalent: $79,720- $103,639

Issuance Date:             November 3, 2017

Closing Date:              November 27, 2017

Closing Time:              12:00 P.M. Eastern Time

 

Dear Prospective Applicants:

 

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Disaster Operations Specialist (DOS) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

 

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include: 

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation, for each grade level(s) for which you are applying.  This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

 

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

 

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration. 

 

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

 

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

 

            OFDA Recruitment Team

            E-Mail Address: [email protected]

            Website: www.OFDAjobs.net

 

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

 

 

 

                                                            Sincerely,

                                                           

 

 

Artaveya J. Carter

Contracting Officer

 

 

Solicitation for USPSC Disaster Operations Specialist

 

1.  SOLICITATION NO.: SOL-OFDA-17-000089

 

2.  ISSUANCE DATE: November 3, 2017

 

3.  CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: November 27, 2017 at 12:00 P.M. Eastern Time

 

4.  POSITION TITLE: Disaster Operations Specialist

 

5. MARKET VALUE:

Depending on the qualifications of the candidate, this position can be filled at either the GS-11 ($66,510- $86,460) or GS-12 ($79,720- $103,639) equivalent level, including Washington, D.C. locality pay. Final compensation will be negotiated within the listed market value of the GS-11 or GS-12 level based upon the candidate’s qualifications, previous relevant experience and work history, salary and educational background.

 

Applicants who meet the minimum qualifications for a GS-11 will be considered for the GS-11 level positions. Applicants who meet the minimum qualifications for a GS-12 will be considered for the GS-12 level only.

 

Salaries over and above the top of the pay range will not be entertained or negotiated.  Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

 

6.  PERIOD OF PERFORMANCE:  Two (2) years, with three (3) one-year options

 

7.  PLACE OF PERFORMANCE:  Washington, D.C.

 

8.  STATEMENT OF WORK

 

POSITION DESCRIPTION

 

BACKGROUND 

 

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters.  OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

 

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance.  These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience.  AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

 

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance.  The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management.  It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT). 

 

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA.  The PS Division supports OFDA's mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.  

 

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field.  It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally.   The HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences.  It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN). 

INTRODUCTION

 

Disaster Operations Specialists (DOSs) play a central role in the (USG’s) disaster response, humanitarian assistance, and disaster risk management programs. They assist in developing response strategies, in managing all aspects of grants for humanitarian implementing organizations, and in preparing talking points, information products, and briefing material. They manage portfolios consisting of a range of humanitarian technical sectors and will work in close collaboration with a technical team that may include the Division Director, Team Leaders, Lead Sector Advisors, Sector Advisors, Disaster Operations Specialists, and Program Assistants.

 

OBJECTIVE

 

The PSPM Division requires the services of a Disaster Operations Specialist to enhance its capability to manage its portfolios and effectively respond to international crises and disasters. The PSPM portfolio is focused on sector specific activities to pilot, promote and improve technical best practices, knowledge sharing and response quality. The Disaster Operations Specialist will support a selection of technical sectors at the direction of the PSPM Division Director.

 

9.  CORE FUNCTIONAL AREAS OF RESPONSIBILITY

 

DUTIES AND RESPONSIBILITIES

 

Working under the guidance and supervision of the Division Director or his/her designee the DOS will perform the following:

 

At the GS-11 level:

 

Contextual Specialty:

  • Monitor developments across a range of humanitarian technical sectors;
  • Monitor incipient disasters, international disaster response plans and efforts, and major humanitarian issues and challenges in the area of responsibility through a wide range of USG and international sources; and
  • Review and monitor national disaster risk reduction efforts and plans in the area of responsibility in collaboration with regional team and technical specialists.

 

Portfolio Management:

  • Develop and maintain a detailed understanding of OFDA’s program strategy and the implementation of the resulting awards;
  • Support technical team efforts to develop appropriate programmatic strategies;
  • Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR) for assistance awards and contracts, as assigned;
  • Review the conceptual soundness, technical feasibility, and budget for disaster assistance activities, emergency projects, and operational research;
  • Review and process all award documentation according to OFDA’s Grant Guidelines, USAID Automated Directives Systems (ADS), and Federal Regulation including coordinating multi-unit participation and ensuring timely award approval, proposal review and processing;
  • Input appropriate award data into Office and Agency administrative and financial tracking systems for transmittal to the Office of Acquisition and Assistance (OAA);
  • Track and process all post-award management issues to ensure timely response to partner requests and provide guidance to partners, as necessary;
  • Review, track, and file program reports from awardees ensuring reports are received in a timely manner and that program objectives have been achieved;
  • Collate input from reports for feedback to grantee, and share reports with regional team members, as appropriate;
  • Conduct periodic site visits to the assigned region of responsibility to monitor grant activity, where feasible;
  • Upon completion of programs, close out awards according to Agency policies, identifying funds for de-obligation and/or equipment for disposition; and
  • Maintain standardized office files for activities that are assigned as principal responsibilities.

 

Representation:

  • Attend bureau-wide coordination meetings as OFDA’s primary point of contact (POC) in the area of responsibility and ensure OFDA interests and priorities are clearly articulated; and
  • Participate in other interagency and partner-wide meetings as assigned by the Division Director.

 

 

General Duties:

  • Attend team, office, and other meetings as assigned by the Division Director or his/her designee and, when necessary, prepare summaries of these meetings;
  • Expedite the flow of programmatic and other documents through the clearance process;
  • Deploy on short notice to serve on DARTs or serve on the Washington-based RMTs, as a program officer supporting an experienced program staff;
  • Serve as DCHA/OFDA Duty Officer on a rotational basis;
  • Serve on DCHA/OFDA assessment teams to disaster sites when deemed necessary, and follow up with appropriate reports and/or cables;
  • USPSC is responsible for planning and carrying out assignments.  USPSC is responsible for planning approach or methodology to be used in carrying out assignments;
  • As needed, may serve on temporary details within the office to meet operational needs during staff shortages, not to exceed six months.  Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided; and
  • As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.

 

At the GS-12 Equivalent:

 

At this grade level, the DOS has demonstrated satisfactory competence in the duties and responsibilities described above. He/She will perform these duties and responsibilities with limited guidance from and limited supervision of the Division Direction for the assigned area of responsibility.

 

Additionally, he/she will take on an increased level of responsibility for management and coordination of disaster response, disaster risk management activities and planning in his/her area of responsibility. He/she will also take on increased level of responsibility for contributing to policy decisions and representing the office and its interests to other parties.  At this grade level, he/she will:

 

Portfolio Management:

  • Participate actively in the development of programmatic strategies for technical sectors;
  • Ensure implications of policy decisions at OFDA, DCHA, USAID, and interagency levels on the portfolio are understood by OFDA Senior Management Team;
  • Independently manage all aspects of award management throughout the award cycle;
  • Recommend approaches to, write and deliver integrated priority messages in written and oral responses to requests for information on OFDA’s activities in the area of responsibility for a wide range of USG and public audiences to include: briefing papers, memorandums, talking points, fact sheets, formal presentations, and informal briefings;
  • Recommend to the Division Director policy and program options consistent with USG foreign policy objectives and provide effective and appropriate responses to meet the needs of the disaster victims (or potential victims);  and
  • Serve as an AOR for assistance awards, as assigned.

 

Representation:

  • Represent OFDA in public and private forum of USG interagency, partners, IOs, and other stakeholders—to include mid- and senior-level managers and decision makers;
  • With guidance from the Division Director participate in bureau-wide humanitarian coordination meetings; and
  • Independently serve as OFDA’s representative in bureau and agency meetings.

 

General Duties:

  • Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months;
  • As needed, may serve on temporary details within the office to meet operational needs during staff shortages, not to exceed six months.  Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided;
  • As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details, not to exceed six months, within the office. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work;
  • Deploy on short notice to serve on DARTs or serve on the Washington-based RMTs as required with increasing levels of responsibility to include serving independently as a program officer or field officer on a DART or as a planning coordinator on an RMT; and
  • USPSC is responsible for planning and carrying out assignments.  USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

 

SUPERVISORY RELATIONSHIP:

The DOS will take direction from and report to the Division Director for the assigned area of responsibility or his/her designee.

 

SUPERVISORY CONTROLS:

At the GS-11 grade equivalent, Supervisor sets overall objectives and resource available; USPSC consults with supervisor to develop deadlines, projects and work to be done.  The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments. 

 

At the GS-12 grade equivalent, Supervisor sets overall objectives and resource available; the USPSC consults with supervisor to develop deadlines, projects and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

 

10.  PHYSICAL DEMANDS

 

The work is generally sedentary and does not pose undue physical demands.  During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

 

11.  WORK ENVIRONMENT

 

Work is primarily performed in an office setting.  During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

 

12.  START DATE:  Immediately, once necessary clearances are obtained.

 

13.  POINT OF CONTACT:  See Cover Letter.

Qualifications

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position.  Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

 

For the GS-11 equivalent level:

 

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, political science, and disaster management) and three (3) years of relevant work experience with the USG, Private Voluntary Organization (PVO)/NGO, IO, firm, or UN Agency. Such experience must have a humanitarian focus and include responsibility in determining budget levels, selecting programs for funding, and managing and evaluating funded programs in a results type framework.  Experience must include work (foreign or domestic) in international humanitarian assistance and/or disaster response and on-the-ground field experience in needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation.  

 

OR

 

Master’s Degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, political science, and disaster management) and two (2) years of relevant work experience with the USG, Private Voluntary Organization (PVO)/NGO, IO, firm, or UN Agency. Such experience must have a humanitarian focus and include responsibility in determining budget levels, selecting programs for funding, and managing and evaluating funded programs in a results type framework. Experience must include work (foreign or domestic) in international humanitarian assistance and/or disaster response and on-the-ground field experience in needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation.

 

For the GS-12 equivalent level:

 

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, political science, and disaster management) and five (5) years of relevant experience with the USG, Private Voluntary Organization (PVO)/NGO, firm, IO or UN Agency. Such experience must have a humanitarian focus and include responsibility in determining budget levels, selecting programs for funding, and/or managing and evaluating funded programs in a results type framework. Experience must include field work (foreign or domestic) in international humanitarian assistance and/or disaster response needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation.  

 

OR

 

Master’s Degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, political science, and disaster management), and four (4) years of relevant work experience with the USG, Private Voluntary Organization (PVO)/NGO, IO, firm, or UN Agency. Such experience must have a humanitarian focus and include responsibility in determining budget levels, selecting programs for funding, and/or managing and evaluating funded programs in a results type framework. Experience must include field work (foreign or domestic) in international humanitarian assistance and/or disaster response and on-the-ground field experience needs assessment, analysis, emergency relief program operations, or post-emergency rehabilitation.

 

SELECTION FACTORS

(Determines basic eligibility for the position.  Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Applicant is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID. 
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

 

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors below are of equal value.)

 

QRF #1           Demonstrate your knowledge of disaster relief and humanitarian assistance concepts, to include knowledge of the political, economic and cultural impact of policy decisions on relief efforts during civil conflict and natural disasters. (Limit 500 words) 

 

QRF #2           Describe your direct USG grant-related experience in detail. Please detail your knowledge of USG regulations. (Limit 500 words)

 

QRF #3            Describe your relevant international experience, including field experience. Based on the job description provided in the solicitation, how will your experience help you succeed as a DOS? (Limit 500 words) 

 

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses.  Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

 

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor.  Be sure to include your name and the announcement number at the top of each additional page.  Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

 

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

 

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 15 points

QRF #2 – 15 points

QRF #3 – 15 points

 

Interview Performance – 35 points

 

Satisfactory Professional Reference Checks – 20 points

 

Total Possible Points: 100

Application instructions

APPLYING:

 

Applications must be received by the closing date and time at the address specified in the cover letter.

 

Qualified individuals are required to submit:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include:

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation, for each grade level(s) for which you are applying.  This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.

 

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

 

Additional documents submitted will not be accepted.

 

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

 

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

 

DOCUMENT SUBMITTALS

 

Via email: [email protected]

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