To lead and manage a WFP Field Office to ensure the effective and efficient management of human and financial resources and delivery of WFP programs and activities. A large emphasis is placed upon building and maintaining relationships with local governments, UN agencies and other partners in the area to reinforce WFP’s visibility.
KEY ACCOUNTABILITIES (not all-inclusive)
Within delegated authority and under the direct supervision of the Deputy Country Director (DCD), the Head of field Office will be responsible for the following duties:
- Manage and lead WFP field operations within the area of assignment to ensure timely and effective deployment of food assistance programmes;
- Hold accountability for the deployment of Country Office (CO) initiatives, policies and strategies;
- Effectively manage the Field Office to ensure transparent and efficient people management and the continued development of a cohesive and high performing team;
- Ensure efficient use of financial resources for achievement of set objectives;
- Hold accountability for the security of WFP staff, operations, premises and assets in the Field Office to ensure that WFP security and safety standards are locally set and followed. Actively participate and contribute to the Area Security Management Team (ASMT);
- Collaborate with governments and other partners in identifying where food assistance can be usefully deployed at the local level and provide support and technical expertise for the planning, formulation and implementation of food assistance programmes, including advice on the context-specific transfer modalities (food, cash or vouchers);
- Develop and coordinate data gathering and monitoring systems and conduct timely monitoring and evaluation activities;
- Hold accountability and/or prepare accurate and comprehensive analysis and reports on WFP operations and performance with regular and timely submission for Area/Country Office review to identify programme support requirements and inform operational planning and decisions;
- Forge and nurture external partnerships to improve assistance packages and support complementary strategies; identify potential areas for collaborative approaches and initiatives;
- Develop and sustain liaison with local government authorities, international and local NGOs, UN agencies, donors, civil society, beneficiaries and other partners and media engaged in the field of food security;
- Engage with beneficiaries, inspect storage places and points where WFP commodities are received, in order to ensure compliance with WFP policies and that progress is made in the achievement of project objectives;
- Other duties as required.
4Ps CORE ORGANISATIONAL CAPABILITIES
- Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work;
- Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area;
- Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities;
- Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.
- Look for ways to strengthen people's skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP;
- Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries;
- Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement;
- Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).
- Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries;
- Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks;
- Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders;
- Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.
- Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning;
- Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships;
- Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations. Effectively serves as the public face of WFP by building personal connections and rapport with strategic external partners and proactively identifying and seizing opportunity to constantly re-align partnership with evolving internal and external environments;
- Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships. Expertly illustrates WFP’s unique ability to build resilience and strengthen the capacity of governments and communities in order to influence and negotiate with strategic partners.
- Strategy & Planning - Applies strong understanding of key national and international socio-political issues and the complexity and range of WFP programmes to plan and oversee implementation of programmes in area of responsibility, coordinating and monitoring to ensure effective fulfilment of the area’s needs;
- Operations - Utilises strong understanding of programme and logistics activities to direct efficient and effective implementation and builds proposals for improvements in operations. Has broad understanding of contextual factors to proactively identify any issues with delivery of food aid and food assistance;
- Resource - Applies expert interpersonal skills to build strategic relationships with partners which support fundraising. Leverages understanding of WFP financials and fundraising efforts to contribute to the establishment of the relevant area’s budget, and directs delivery against overall resource needs, aligning staffing, budgets and other resources with mission critical operations;
- Diplomacy - Applies negotiation, networking and diplomacy skills to develop, nurture and sustain mutually beneficial external partnerships with local government authorities, international and local NGOs, civil societies, UN agencies, donors, beneficiaries and other partners/ media engaged in the field of food security, to improve assistance packages. Collaborates with governments and other partners to identify opportunities for food assistance programmes in-line with WFP’s strategic aims locally, and negotiates the optimal approach to delivery against these;
- People Management - N/A.
STANDARD MINIMUM QUALIFICATIONS
- Master’s degree in Economics, International Development, Social Sciences or other related field, or First University degree with additional years of related work experience.
- Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages).
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
- At least five (5) years of relevant professional experience;
- Has developed, or supported in the development of, multi-discipline work plans to support the achievement of WFP strategic aims within a defined area;
- Has gained experience in field operations, preferably in a hardship duty station or emergency situation;
- Has field experience via field rotations or working in a sub-office, and through field postings;
- Gained experience of analysing political situations, assessing risk accurately and supporting managers and leaders in decision making that is sensitive to this;
- Gained broader exposure across areas within a function (i.e. policy, programme etc.);
- Has gained experience managing mid-size financial budgets, balancing multiple priorities effectively;
- Has experience leading a mid-size to large team to ensure the effective delivery of objectives;
- Participated in a vendor/government/ partner negotiation in support of broad function or Country Office requirements;
- Participated in a moderately complex emergency operation/ development programme;
- Has experience with security co-ordination and compound management within a mid-size area;
- Has demonstrated experience in team leadership capacity and programme operations in the humanitarian or development field.
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