The International Studies Abroad Office supports all undergraduate student study abroad programs conducted in Africa, Asia, Australia, Europe, Latin America and the Middle East and services as a hub of information for graduate and professional student study abroad programs. The Study Abroad Coordinator will serve as the first contact for the international study programs in the International Studies Abroad Office and assist the Associate Director and Director of International Studies Abroad in the management of over 80 international programs.
The International Studies Abroad Office supports all undergraduate student study abroad programs conducted in Africa, Asia, Australia, Europe, Latin America and the Middle East and services as a hub of information for graduate and professional student study abroad programs. The International Studies Abroad Advisor will serve as the first contact for the international study programs in the International Studies Abroad Office and assist the Associate Director and Director of International Studies Abroad in the management of over 80 international programs. This position provides the necessary administrative functions to offer successful academic programs abroad; coordinates pre-departure preparations including international visa requirements; regularly exercises independent judgment and discretion; supervises student assistants; advises students; promotes the various programs while working with critical deadlines; supports students, parents and other stakeholders when critical situations develop; serves as principle budgetary officer for each of the faculty-led programs under their jurisdiction; conducts overseas site visits as necessary; serves as on-site coordinator abroad as necessary; serves as a translator when necessary. This position operates under the general guidance and direction of the Associate Director of the Office of International Studies Abroad. This position works in cooperation with the Associate Director and Director of the Office of International Studies Abroad, other International Studies Abroad Advisors and the front desk staff; Exercises general supervision of the work-study students, student program specialists and graduate assistants.
Duties and Responsibilities:
- Provides information for the program to the USD community and enrolled students
- Promotes the various programs on and off the USD campus ‘
- Maintains records for the programs
- Collaborates with international colleagues and constituents in a globally competent, professional manner.
- Functions as first point of contact for budgetary issues with short-term faculty-led programs
- Participates in overseas site visits and assists with overseas programs
- Advises students on their course schedules
- Answers parental questions and concerns especially regarding financial and safety issues
- Accepts applications and effectively monitors applicant eligibility and application processing
- Assists individual USD program advisors and Associate Director and Director of International Studies Abroad with local and international coordination
- Manages the International Studies Abroad Advising area
Education and Experience:
- Bachelor’s degree required, with preference in related fields (i.e. International Relations, Foreign Languages, Business Administration, etc). Masters degree in related field is preferred.
- Second (or third) language ability highly desirable
- Travel and international experience such as working in an International Center advising international students or domestic students on opportunities for abroad programs preferred.
- Minimum of 2 years work experience in an administrative/executive level atmosphere with knowledge of office functions/procedures required, student advising related experience is preferred.
- Experience working abroad is desirable but not required
- Interest in, and ability to travel internationally
Knowledge, Skill and Abilities:
- Excellent written and verbal communication skills in English
- Ability to regularly exercise independent judgment and discretion
- Strong proofreading and grammar skills
- Knowledge of international travel and cultural awareness/sensitivity
- Ability to maintain high level of confidentiality
- Excellent computer skills and comprehensive knowledge of modern office practices and procedures (Oracle (training provided), answer multi-line telephones, type professional memos and correspondence, fax, file, photocopy, use a computer, etc.)
- Knowledge of bookkeeping principles and basic university accounting, purchasing, and travel policies and procedures (some training provided)
- Proficient in MS Excel, MS Outlook, and MS Word and desktop publishing programs, as well as in the use of scanning equipment.
- Ability to establish and maintain effective working relationships with other employees, faculty, supervisors, other agencies and the public; Pleasant and professional demeanor
- Ability to effectively handle multiple tasks concurrently and within a demanding environment; Detail oriented; Strong organizational skills; Ability to follow through with projects
- Ability to work independently with judgment and thought and capable to prioritize workload with minimal supervision
- Ability to give professional presentations to small and large groups of people
- Preference for individual with personal experience in international study
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Salary: $21.00 - $23.00 per hour; Excellent Benefits.
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