Program Officer, Balkans

International Foundation for Electoral Systems (IFES)
  • Location
    Arlington, Virginia
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Nov 22

Position description


  • Serve as primary interface with Country Directors and local staff to implement projects, supported by a Regional Director/Senior Program Manager;
  • Achieve project requirements within budget, established time frame, standards of quality, and funder satisfaction;
  • Assist with review and approval of field expense reports, wire requests, vendor and consultant payments etc.;
  • Responsible for critical review and reporting of project financials in partnership with Finance team;
  • Establish, maintain, and develop productive working relationship with field staff, subordinates, consultants at large, and other departments within IFES HQ;
  • Assist with program design, knowledge of IFES systems, tools for project implementation and monitoring;
  • Work with Monitoring and Evaluation team to design/determine program indicators, assist with monitoring to ensure activities are meeting indicators;
  • Contribute to knowledge management and thought leadership;
  • Troubleshoot project problems, identify and implement creative solutions;
  • Monitor pending IFES grant/contract actions and coordinate timely action and response;
  • Travel to field office to assist with project activities as needed;
  • Participate in proposal development/new initiative process;
  • Encourage professional developmental of junior program staff. Evaluate performance of supervisee(s), and provide constructive feedback and proactive management. Provide feedback on project team and project performance;
  • Work with HR to source and recruit critical talent, supported by a Regional Director/Senior Program Manager;
  • Support the process of designing and implementing sub-awards and monitor progress including reviewing deliverables;
  • Contribute, coordinate and ensure the quality of monthly/quarterly reports;
  • Provide input into annual work plans, PMPs, and other programmatic reports;
  • Work with Contracts and Grants to ensure timely acquisition and delivery of commodities and services;
  • Other duties as assigned.


  • Provide varied support functions and perform moderately complex job duties requiring knowledge of proposal development, program management, donor interface, and research and development initiatives;
  • Contribute to program planning, development and management;
  • Familiarity with IFES tools, methodology and best practices;
  • Manage work activities with internal and external partners to assure achievement of assigned objectives;
  • Performance and outcomes are subject to management oversight.


  • Multi-factor decision-making requiring research and analysis, subject to supervisory guidance;
  • Verify and analyze facts, consult with other departments as needed, then implement solutions based on knowledge of procedures, logic, and sound judgement;
  • Initiate contact with staff in other departments to exchange detailed, substantive information and coordinate activities necessary to achieve work goals.


  • Participate in project budget planning;
  • Critical review and reporting of project financials in partnership with Finance.


  • Develop and maintain collaborative relationships, which require highly-developed interpersonal skills, involving active listening, creativity and problem solving, to assure desired outcomes;
  • Develop opportunities to improve working relationships and work outcomes with internal and external partners.


  • Supervise intern(s);
  • Participate in planning and implementing work activities with internal and external partners.



  • Bachelor’s degree required;
  • Master’s Degree in international relations, political science, international development preferred.


  • Minimum of 4 years of overall work experience in the international development sector, with NGO experience a plus;
  • Experience with budget management and oversight of large single project or multiple small projects. Supervisory experience a plus.

Related Skills or Knowledge:

  • Experience with program design and project management;
  • Knowledgeable on USAID and non-US based grant and contract proposals, regulations, and procedures;
  • Familiarity with USAID and non-US structure and personnel as well as other international donors;
  • Proficiency with Microsoft Office and Excel required;
  • Strong written and verbal communication skills are required.

Language Skills:

  • English required;
  • Proficiency in Macedonian, Serbo/Croat, or Albanian a plus.

Application instructions

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