The George Washington University’s Elliott School of International Affairs (ESIA) is one of the world’s leading schools of international affairs. Located in the heart of Washington, DC, its mission is to educate the next generation of international leaders, conduct research that advances understanding of important global issues, and engage the policy community in the United States and around the world. The school’s unique location—just steps from the White House, World Bank, International Monetary Fund, U.S. Department of State, and dozens of other U.S. and international organizations—enriches its teaching and research, providing students and scholars with unmatched opportunities to engage with the U.S. and international policy communities.
The Elliott School’s Office of Academic Affairs and Student Services provides oversight of undergraduate and graduate education, enrollment management, and an array of student support services including academic advising, career development, international education, and student organizations. Cultivating a welcoming and inclusive community is a core value of the Elliott School. To this end, we are committed to attracting candidates from diverse backgrounds and experiences.
The Elliott School is searching for an Executive Support Associate for Academic Affairs and Student Services. Reporting to the Associate Dean for Academic Affairs and Student Services, the Executive Support Associate will serve as an integral member and advisor to the Academic Affairs and Student Services team providing critical operational support and managing special projects. Responsibilities include:
• Assists management and oversees daily administrative operations of the Academic Affairs and Student Services team. Duties include planning, organizing, and prioritizing multiple projects simultaneously including: tracking the departmental budget; executing reports, purchase orders, and requests for service; managing student-intern/worker payments or contracts; scheduling meetings; ordering office supplies; coordinating vendor relationships.
• Analyzes and maintains data on academic programs and students services. Develops system for tracking deliverables, records data and ensures transfer into the appropriate Content Management Systems.
• Develops reports and prepares analyses related to developing a strategic plan for academic programs and student services.
• Creates a monthly report of key accomplishments and other reporting processes by pulling data from various data bases, analyzing the data, and presenting it both inside and outside the Elliott School.
• Serves as a subject matter expert for the staff regarding proper procedural methods and problem resolution; resolves complex administrative/procedural problems.
• Analyzes financial transactions and prepares quarterly updates and year-end projections for Associate Dean.
• Responds to inquiries via phone or email.
• Manages all meetings with internal and external constituencies for the Associate Dean and team members, including scheduling, communications, agendas, logistical details and follow-up processes. Ensures team members are prepared through communication and technical support.
• Organizes, prepares and bids out printing projects utilizing University printing and other vendors under the guidance of the project coordinator and account managers on the team.
• Coordinates travel arrangements and prepares expense reports.
• Supervises student workers and interns; coordinates on-boarding, payroll and management of contracts for academic credit.
• Performs routine and non-routine clerical, administrative or records-processing duties ensuring confidentiality and discretion.
• Performs other work related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
• Experience in administrative support.
• Effective written, organizational, and oral communication skills.
• Extensive knowledge of the principles and practices of office management.
• Ability to take initiative and problem-solving skills.
• Ability to analyze and interpret data, to make independent decisions and judgments in keeping with the level of the position.
• Advanced level of skill with spreadsheets, databases and presentation software. Proficiency with MS Excel and PowerPoint.
• Ability to communicate and interact well with people of all ages and diverse backgrounds.
• Ability to handle sensitive material and information confidentially.
• Exhibits maturity, poise, good judgment and professionalism.
• Knowledge of International Affairs and higher education administration preferred.
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