Program Associate

Irish International Immigrant Center
  • Location
    Boston, Massachusetts
  • Sector
    Non Profit
  • Experience
    Early Career
  • Posted
    Aug 08

Position description

Our staff of thirty bring enthusiasm and a commitment to our mission and to the work they do at the Center. We work – and sometimes play – as a team. Our generous benefits package includes our “Staff Day Out”, a day off to enjoy fun activities together, 14 holidays, 20 vacation days and 5 sick days. Health benefits are offered to anyone working 20 hours per week or more.


The Irish International Immigrant Center seeks an organized administrator who can support recent Irish graduates who come to the United States for 12-month internships in their field of study. This is a great opportunity for anyone interested in Business Administration and learning exchange programs. Our programs focus on learning, cultural exchange of ideas and experiences, and leadership development. 

Exchange Visitor Visa

  • Assist with all the day to day operations of the Exchange Visitor Visa, providing support to other programs in the Learning Exchange Programs Department as needed
  • Duties will include making and receiving telephone calls, interview scheduling, carrying out interviews, filing and data entry
  • Responsible for follow up with program participants as needed via phone or email and ensuring that all emails and calls are acknowledged and appropriately processed in a timely manner
  • Responsible for database maintenance, which records all correspondence with program participants – this includes IIIC’s database (Salesforce) and the SEVIS database (the State Department’s record of exchange visitors)
  • Ensure that SEVIS data is recorded timely and accurately and in accordance with the US Department of State’s requirements and regulations. Ensure that individual files are kept up to date at all times
  • Receive and review program applications, determine eligibility of applicant, and open participant files and update as the application process progresses
  • Manage client and potential client communication in a friendly, warm, helpful and professional manner
  • Prepare J-1 visa application documentation
  • Liaise with participants upon arrival in U.S. to ensure compliant with the program rules and regulations
  • Liaise with program participants, both past and present, and write short articles and testimonials highlighting the program successes and coordinate submissions for local publications
  • Liaise with U.S. Department of State when required


  • Assist with projects and administrative detail from other programs and staff in the Learning Exchange Programs and provide support as required
  • Prepare meeting notes as required
  • Prepare statistics and assist with monthly reports and year end reports
  • Ensure clients who visit, email or call the department are welcomed with warmth and friendliness
  • Seek to continuously improve the work in LEP by offering constructive suggestions for improvements
  • Other tasks as required by the Program Director


  • A commitment to the overall mission and values of IIIC
  • Strong organizational skills with great attention to detail
  • Creativity, flexibility, and capable of multi-tasking and a desire to work cross-functionally
  • Ability to problem-solve, take own initiative and think creatively
  • Good interpersonal skills – friendly, helpful, and “can do” attitude
  • Strong written and oral communication skills
  • Strong customer service skills
  • Competent in using Microsoft Office, with good data entry skills
  • Self-motivated, independent, cooperative, detail-orientated and team player with initiative
  • Ability to handle sensitive and confidential matters with the highest level of discretion
  • United States citizenship or legal permanent residency required
  • Bachelor’s degree preferred

Our generous benefits package includes:

-75% employer contribution to health insurance

-14 holidays

-20 vacation days

Application instructions

Please send a cover letter and resume. For more information on the Irish International Immigrant Center and the Learning Exchange Program, please visit our website at

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