The Office of Global Learning is part of the Office of the Vice Provost for International Affairs. As such, it shares the organization’s mission of developing and supporting global learning activities across the entire Cornell University academic community – in Ithaca, New York City, and the world. Office of Global Learning assists international students, academic staff and their families by advising on U.S. federal immigration and tax and labor regulations; providing counseling on personal, academic and cultural matters; and promoting cross-cultural awareness in the Cornell community.
Under very general supervision and reporting to the Executive Director of the Office of Global Learning, the Associate Director for Student Immigration Services directs advising practices related to immigration services for students, including student immigration policy determinations as primary designated school official. Administer university processes to ensure compliance with federally mandated Student and Exchange Visitor Information System (SEVIS) and sensitive document retention for F1 students. Act as a primary liaison with university units, faculty, US government agencies and students on student immigration issues. Direct and train university admissions office staff and university registrar staff on processes and procedures related to the production of immigration documents and compliance with immigration regulations.
Serve as "Advisor on Duty" as required, to service students and scholars on a walk-in basis. Authorized as federally approved Primary Designated School Official and Alternate Responsible Officer for Cornell University's F (student) and J (exchange visitor) programs, reviewing and signing government documents as an official representative of the university for routine and complex immigration procedures.
Provide personal and crisis counseling and referral for international students, staff and their families concerning personal, social, academic, and adjustment issues. Manage Office of Global Learning walk-in advising services and immigration training of Immigration Advisors regarding student immigration issues. Oversee immigration advising and case management for most complicated student immigration cases.
Manage Office of Global Learning – International Services web site maintenance and development. Coordinate International Services staff involvement in the on- going maintenance of web-based information. Oversee development of student immigration and information materials; in print, web and electronic media.
Supervise the student immigration team of advising staff of various levels. Functionally supervise the Application Systems Specialist in activities related to the sharing of student registration data with the federal government.
Responsible for the development of workshops, programs, and training for students and other members of the campus community on post- graduation employment and other immigration-related issues.
Schedule includes occasional evenings and weekends.
Bachelor’s required. Minimum 3-5 years’ experience in student personnel services, teaching, counseling, overseas development work, or a closely related field; or equivalent combination of education and experience. Excellent writing and interpersonal communication skills. Strong service orientation. Demonstrated aptitude in working with computer software packages such as desktop publishing, word processing, web development tools and database applications (e.g. SIS, Filemaker, PeopleSoft, Sunapsis). Demonstrated leadership skills. Experience with interpreting government regulatory language.
Master’s degree strongly preferred. Significant overseas living experience preferred. Second language skills highly desirable. International student services experience preferred. Familiarity with Cornell University desirable.
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