Talent Development Officer, Human Resources, New York, Deadline: 12/05/2018The Human Resources (HR)
team is based in Open Society Foundations offices in Berlin, London and New York, but supports our staff across: Washington DC, Baltimore, New York, Rio de Janeiro, London, Brussels, Barcelona, Tunis, Amman, Singapore, Berlin, Vienna and soon to expand to more locations. The team is comprised of generalists spanning the North America/Latin America, Europe & Eurasia, Middle East & North Africa & South West Asia, and Asia Pacific regions, as well as, HR specialists comprised of Talent Development, Human Resources Information System (HRIS), Compensation & Benefits, and Recruitment. We also work in partnership with the Heads of HR of our various foundations around the globe.
The Talent Development team, residing inside the broader function of HR, is responsible for talent management initiatives as well as a learning and development function. The team's mission is to create a culture of learning, where we cherish both successes as well as mistakes, and employees are empowered to fulfill their potential to make the field a better place. The team aims to do this by providing a performance management system that will allow the team to define what good looks like for the entire organization across every level of tenure, as well as, by providing a learning and development offering that will encompass: training, peer to peer learning, experiential learning, and e-learning opportunities. The team implements talent management strategies and drives effectiveness throughout the organization. Strategies include: professional development initiatives and trainings on management, leadership and team development, change management and succession planning.Job Profile
The Talent Development Officer is responsible for the implementation of key elements of the OSF People Management Effectiveness initiative, a holistic approach to building a culture that values and demonstrates excellence in people management.
The Talent Development Officer reports to the Director of Talent Management and Talent Development and will work within the Talent Development team, a global specialist function within the HR department. The Talent Development Officer will also partner with colleagues across the various HR functions and will interact with outside vendors, senior management, managers and employees across locations.
The role may include any or all of the following and/or similar activities:
- Managing the implementation of the new Management Skills Development Program, this includes:
- Managing the initial and ongoing roll out of this custom-designed people management skills training program, a cohort-based multi-module course which all OSF Managers will attend over the next two years.
- Managing relationship with our training partner; ensure regular check-ins, coordinate all program sessions and related administrative needs, and oversee program evaluation and continuous improvement. Manage related vendor contracts and payments.
- Developing all program-related communications, and liaise with participants, HR colleagues, our outside training partners, and our internal Communications function as applicable.
- Managing the deployment of program-related surveys - a periodic "Pulse" survey of all Managers and an upward-feedback "Manager Effectiveness" survey for participants in each program cohort.
- Managing the establishment of an internal coaching capability, which will be built to ensure sustainability and ongoing learning and support.
- Partnering with our training vendor to compile, analyze and prepare reports/presentations on results and trends over time we see in program-related survey data.
- Establishing a global Manager Onboarding program to orient new OSF managers to our People Management Principles, to the core responsibilities of people management and to the relevant policies, tools and resources available.
- Curating the online Manager's Toolkit on the OSF Intranet. Partner with colleagues from the various HR teams - Recruiting, Compensation, HR Operations, HRIS, and HR Partners - to evolve the content and layout/navigation, develop methods to assess effectiveness, and to ensure continuous improvement of this new resource.
- Managing the ongoing support of the 14 month Senior Leadership development program
- Managing the communication and implementation of 360 feedback for Director level managers eligible for this assessment and coaching service
- Managing targeted requests for Management Skill development support - assess needs and make recommendations for training, coaching, mentoring and other development methods.
- Managing data analytics and reporting on the impact of the People Management Effectiveness Initiative overall, integrating data from various sources and developing presentations/formats for communicating key results, themes and trends over time.
- Project manage additional talent development projects, as requested based on the ongoing evolution of the team and its work.
- Five to seven years of relevant experience and/or training; or equivalent combination of education and experience.
- Demonstrated record of designing, implementing and managing several concurrent complex projects/ programs related to Talent Management and Development within an organization of 500 or more employees.
- Experience designing training content and process/policy guidance and adapting it for delivery across multiple channels/platforms.
- Experience managing surveys and data compilation and analysis.
- Experience in managing multiple priorities under pressure and accomplishing short- and long- term deadlines with a heavy workload.
- Microsoft Office (excel, powerpoint, word, outlook) experience required.
- Strong project management skills, with ability to develop plans and meet deliverables on multiple concurrent projects.
- Ability to flex between various thinking and working styles, and to shift from big picture ideation, to analysis and planning to execution and delivery.
- Outstanding written and verbal communication skills; experience developing and delivering presentations, organizational communications, and summary memos
- Ability to multi-task and maintain attention to detail.
- Analytical skills and ability to organize and draw meaning from quantitative and qualitative data.
- Proven ability to build and maintain relationships with staff at all levels from a diverse array of backgrounds.
- Flexibility and willingness to work simultaneously on a wide range of tasks and projects.
- Team orientation - strong appetite to understand and support the full scope of the team's work, and to help ensure integration among all the pieces of work underway.
- Integrity, confidentiality, and professional discretion essential.
- Excellent computer skills, proficient in Microsoft Office.
Competitive rates of pay apply.
We are strengthened by the diversity of our colleagues across the Open Society Foundations. We welcome applications from people of all cultures, backgrounds, and experiences, and are committed to providing reasonable adjustments so that colleagues with disabilities are able to fulfill the essential functions of the job.