Membership and Communication Officer

European Environmental Citizens' Organisation for Standardisation
  • Location
    Brussels, Belgium
  • Sector
    Non Profit
  • Experience
    Early Career
  • Apply by
  • Posted
    Feb 05

Position description

ECOS is looking for a membership and communication officer to join its international team based in Brussels as soon as possible.

Reporting to and closely working with the Communications Manager, the Membership & Communication Officer will be responsible for the following activities:

  • Membership & capacity building responsibilities and tasks will be primarily to;
  • Develop a membership engagement plan in line with ECOS Membership Strategy, for new and current members, aimed to grow membership base and deepen engagement with current members;
  • Lead on members’ recruitment, renewal and retention campaigns, including identifying potential members in Europe and beyond;
  • Be the primary contact for members, answering queries from current and prospective members about membership, ECOS activities and services;
  • Gather member insight to better understand member needs and interests, and propose new services and products that would meet them;
  • Create opportunities and initiatives for members to come together;
  • Encourage member interaction, including the management of a number of Task Forces; 
  • Develop ECOS training and capacity building programmes for members and experts; 
  • Organise trainings and capacity building events including at national level;
  • Develop tailor-made training and support tools aimed to build capacity among the membership in relation to standardisation;
  • Maintain the quality and integrity of ECOS’ membership records in accordance with data protection regulations;
  • Manage the membership engagement budget.

Communication responsibilities and tasks will include:

  • Work with the Communication Manager to develop and implement innovative Europe-wide communications campaigns and strategies;
  • Help create communications content of ECOS including press releases, newsletters, annual reports, articles, opinion pieces, and publications;
  • Support the Communication Manager in ensuring quality control, copy-editing/proof reading and design of internal and external communications and publications;
  • Update and develop the ECOS’ website and Intranet as needed;
  • Help plan and manage closed and public events;
  • Maintain and develop ECOS’ databases, including of members, press contacts and other audiences;
  • Lead on ECOS’ communication work in the framework of various projects including several H2020 projects.


  • At least two years of professional experience in a related field, preferably in an NGO environment;
  • Experience working in the non-profit sector and in particular in a membership-based organisation;
  • Knowledge of the European Union, European environmental policy and standardisation;
  • Good project and budget management and organisational skills to coordinate multiple projects efficiently;
  • Strategic mind to develop national or EU-wide communications campaigns engaging members and partners;
  • Good pedagogic skills;
  • Experience with training & capacity building activities;
  • Fluent written and spoken English, other EU languages an asset;
  • Proven writing skills and ability to make complex policy and technical issues easy to understand to a variety of audiences;
  • Excellent editing and proof-reading skills;
  • Good social media and marketing skills.

Application instructions

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