Senior Program Manager

Medical Teams International
  • Location
    Tigard, Oregon
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Feb 21

Position description

Program Strategy and Leadership

  • In collaboration with the Field Operations Department Directors and staff, implements the Program Team vision and strategic plan in accordance with the organization’s five year plan;
  • Contributes to Field Operations Department strategic planning and reporting;
  • Mentors Country Directors/Managers in the strategic planning process;
  • Supports Country Directors/Managers to develop, implement and monitor country strategies and annual work plans.

Program Management and Leadership

  • Assists the Global Programs Director in the development and monitoring of country strategies, annual work plans, and reporting against strategic outcomes and indicators;
  • Collaborates with the Global Programs Director, to develop and facilitate planning, leadership and capacity building events in designated countries;
  • Identifies and pursues opportunities for strategic program growth in assigned countries in collaboration with the Country Directors/Managers;
  • Collaborates with the Humanitarian Response Team to build humanitarian response capacity of assigned countries;
  • Ensures the effective administration and management of field operations, staffing and systems, including logistics, local hiring, partnership development and program quality etc. according to agreed structures;
  • Collaborates with HQ program staff to ensure that HQ reporting, information and data is current, including country information, Project Data System, Project Directory, and Funding Needs;
  • Develops annual operating budgets and work plans and ensures effective budget monitoring, reporting, and financial management for assigned countries;
  • Support and/or lead country Directors/Managers to ensure monitoring, evaluation, and learning occurs with regard to planned and implemented programs, conducting regular field program visits for monitoring and to support reporting;
  • Ensures project proposals and monthly, quarterly, interim and end of project reports are submitted on time and meet standards required by Headquarters and external donors;
  • Ensures all program goals, activities, and personnel demonstrate commitment to national and international frameworks and standards such as the Core Humanitarian Standard and Sphere minimum standards;
  • Liaises with the Marketing and Development Department to review all outgoing media communications for assigned countries;
  • Supports Country Directors/Managers to plan exit strategies for assigned countries identified for program closure.


  • Assesses, develops and maintains partnership relations in existing and/or potential program locations;
  • Negotiates and creates MOUs and budgets with partners in assigned country programs.


  • Represents Medical Teams International to external bodies and humanitarian and development actors including UN agencies and NGOs, faith-based and partner organizations, media, donors, potential new partners, appropriate government officials and other relevant parties in assigned countries and the wider region;
  • Identifies and participates in forums, networks and meetings where there may be a strategic benefit to MTI;
  • Facilitates networking between assigned country programs, partners and other NGO’s.

Resource Acquisition

  • Maintains an ongoing awareness of the program operating environment and identifies particular needs in the health sector that fit with our core competencies in assigned countries;
  • Proactively facilitates the growth of Medical Teams International programs; maintaining strong links with donors, volunteers, churches and other organizations in support of the work and mission of MTI; in collaboration with Global Programs Director, identifying funding opportunities with institutional donors, bilateral or multilateral donors, foundations and corporate philanthropies; and supporting the development of institutionally funded program proposals as well as overseeing the financial and program reporting to donors;
  • Supports and enables Country Directors/Managers to lead on the design of potential program interventions in assigned country programs.

Human Resources

  • Creates an environment for MTI team members to be Courageous, Tenacious, Accountable and Selfless;
  • Develops a strong program team that values accountability, 360-degree feedback, and transparency;
  • Ensures that team members are effective, efficient, and diligent in meeting program goals;
  • Creates a culture of shared learning and professional development within the team;
  • Oversees effective human resource management including the recruitment, onboarding, supervision, performance review, and professional development of direct reports;
  • Mentors and supports the development of direct reports, especially Country Directors/Managers;
  • Prepares and conducts new Country Director/Manager orientations and debriefings of departing Country Directors/Managers;
  • Utilizes volunteers whenever possible, ensuring volunteers are trained and oriented to participate effectively in programs and support standards of best practice in international humanitarian assistance.


  • Coordinates closely with the Medical Health Product team to plan, mobilize, ship and distribute GIK medical support in assigned country programs and partners;
  • Ensures accountability for GIK and timely submission of end-use reports.


  • Creates, manages and tracks the program cost center and budgets for assigned country programs;
  • Advises the Country Directors/Managers of significant variances in budget versus actual performance and recommend strategies for adjustment as needed;
  • Ensures accountability and effective stewardship of all financial resources as per MTI policies and donor requirements;
  • Liaises with Finance & Admin team to ensure accurate and timely financial data is available;
  • Collaborates with Marketing and Development Department and Business Development Manager to ensure sustainable funding for projects and programs.

Safety and Security

  • Ensures implementation of effective safety and security management policies and practices in accordance with Global Personnel Safety and Security Policy; including robust information collection practices and systematic testing of safety and security plans;
  • Champions the importance of safety and security in all assigned country programs and with partners and mainstreams safety and security considerations throughout all MTI activities.

Compliance and Technical Quality

  • Ensures assigned country programs are compliant with host-government laws and policies, and with Medical Teams International’s internal policies and procedures;
  • Coordinates closely with the Strategy & Impact team to ensure recruitment and deployment of technical expertise and to ensure quality program design, implementation, monitoring and evaluation in all assigned country programs;
  • Stays current on best practices and standards in international relief and development programming;
  • Identifies and facilitates the provision of organizational capacity building of staff and country partners in collaboration with the Strategy & Impact team, including the sharing of tools and best practices and identification/provision of training workshops, conferences and other professional development opportunities.


  • Additional duties as assigned.



  • Master’s degree in a field related to international relief and development work.



  • Minimum 5 years’ progressively responsible experience in International relief and development programming;
  • Minimum 2 years’ experience overseeing country programs.


  • Experience as country director/manager with a humanitarian aid NGO.



  • Commitment to the mission & calling of Medical Teams International;
  • Demonstrated leadership and management skills in strategic planning, achieving results, coordinating & supporting a diverse team, mentoring, and staff development;
  • Commitment to organizational strengthening and programmatic growth in accordance with needs;
  • Proven ability to produce successful program proposals and develop strategic donor relationships;
  • Skilled at building and maintaining a high functioning, high performing work team;
  • Demonstrated ability to mentor and develop leaders;
  • Experience in creating an environment of accountability;
  • Demonstrated ability to lead virtually;
  • Ability to work collaboratively with others;
  • Strong communication skills including written, oral, and group facilitation; ability to successfully communicate cross-culturally with international partners and diverse constituencies;
  • Excellent financial management skills, including ability to prepare, monitor, and control budgets, reports, project proposals and partnership agreement documents;
  • Strong organizational and problem solving skills, detail oriented, ability to work independently and in teams, positive attitude, resourceful, innovative and flexible;
  • Strong working knowledge of health-sector issues in developing countries, international relief and development issues, the social and development role of faith groups;
  • Experienced in project cycle management, institutional grant proposal writing and monitoring;
  • Excellent English-language skills;
  • Proficient in Microsoft Word, Excel, CRM and other data base programs. Proficient in use of internet and email;
  • Ability and willingness to travel at short notice to country programs to provide surge capacity, support and expertise for up to 16 weeks a year.


  • Competence in a second language, such as Spanish, French, Swahili, or Arabic.

Application instructions

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