The Caseworker for Asylum Seekers will provide high-quality case management to families and individuals in San Diego who are seeking asylum, both from the IRC office and offsite locations. This includes but is not limited to conducting intake assessments, developing a service plan with clients, and providing ongoing case management with internal and external referrals to help them meet their needs and goals in areas such as basic needs, legal representation, physical and mental health, economic wellbeing, housing, school enrollment of children. This requires close collaboration with IRC colleagues as well as other service providers in San Diego.
- Provide high-quality case management for Asylum Seeking Families (ASF) who remain in San Diego, conducting intake and developing/following individual service plans to meet the needs of each family;
- Support clients through service referrals based on each client's distinct needs, and ensure clients understand the time and location of required appointments and court dates;
- Ensure that clients are provided the basic tools necessary to meet their established short-term goals & objectives;
- Provide individualized and group orientations on rights and responsibilities and other relevant topics;
- Assessing and monitoring client progress at regular intervals to ensure progress on goals is made, designated resources are maximized; modifying initial service plans with clients, and other case file documents as required;
- Ensure timely compliance with both case file management and reporting requirements. This entails regular and timely maintenance of both hard-copy and electronic files per best practice standards;
- Other duties as assigned.
- Undergraduate degree, ideally in Social Work or similar field of study;
- Minimum of 3+ years relevant work experience in human services field (in addition to the above), ideally previous case management experience;
- Demonstrated success working and communicating effectively in a multi-cultural environment;
- Proven ability to contribute both independently and as a key team member;
- Follow strict guidelines of client confidentiality;
- Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively;
- Proficient in Microsoft Office applications (Word, Excel, Outlook);
- Fluency in spoken and written English and Spanish is required, or another common language of asylum seekers;
- Valid driver's license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
- Standard, professional office environment;
- This position will work both from the IRC office in City Heights and a partner location in Normal Heights;
- Regular travel to off-site locations is required;
- The initial work schedule is Tuesday 8:30am – 5pm, Wednesday 8:30am – 5:00pm, Thursday 8:30am – 12:30pm;
- Access to a reliable vehicle to travel regularly throughout the service delivery area.
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