SVP, Head of Relationship Management for Africa

Moody's Investors Service
  • Location
    London, United Kingdom
  • Sector
  • Experience
    Mid Career / Advanced
  • Posted
    Aug 12

Position description

The position is a critical role for E-EMEA Relationship Management Group. The role allows for independence and autonomy and is a perfect opportunity for an energetic self-starter to move into a challenging and results driven environment. The focus of the role is to generate new business and to assist in retaining existing customers. Strong capital market knowledge and effective professional networking are key drivers to successfully deepen and expand Moody’s presence across the continent of Africa, especially in the primary countries of South Africa, Nigeria, Kenya and Morocco, plus the surrounding regions.

  • Promote Moody's Fundamental ratings business (i.e. Banks & Insurance, Corporates, Regional and Local governments)
  • Analyze the relevant markets and thoroughly understand the underlying dynamics for all fixed income securities
  • Propose, develop and execute effective marketing and outreach strategies that are specific to this region
  • Develop and run extensive outreach programs to target companies and intermediaries. Network intensively and liaise with intermediaries, local industry associations and other stakeholders in the financial markets
  • Identify opportunities for Moody's fundamental ratings and generate new rating relationships.
  • Identify opportunities with existing issuers to deepen and expand the relationship through cross selling
  • Design and initiate new product concepts where appropriate
  • Cross reference business opportunities to structured finance and managed funds franchises
  • Lead strategic discussions on business development and marketing initiatives for all rating franchises in the region
  • Assist in coordinating marketing research and supporting marketing projects focused on the region
  • Organise regional events such as roundtables and conferences; participate in relevant third party conferences
  • Identify situations which would benefit from Senior Manager involvement in retaining or securing relationships and assist in devising the outreach strategy
  • Active support for the Regional Organization strategies in promoting the Moody’s brand, facilitating the understanding of Moody’s role in the capital markets and representing MIS in the Region. This includes establishing and maintaining strong relationships with capital market participants in region and assistance in addressing questions about MIS activities.


Extensive Experience in two or more of the following areas:

  • Sales or business development role in a financial institution or international rating agency
  • Corporate Banking
  • Debt Capital Markets Origination
  • Exposure to and extensive knowledge of the role and functions of Rating Agencies
  • Experience of direct interaction with clients and market participants at C-level
  • Proven interaction and networking capabilities with Regional industry bodies and associations
  • Proven experience in understanding and negotiating commercial terms
  • Strong customer facing skills with the ability to negotiate successful outcomes


  • A sound understanding of credit risk issues and capital markets
  • Strong academic background. Degree in Business, Economics, Marketing, International Relations
  • Extensive knowledge of the regional corporate and banking market
  • Post-graduate qualification (Masters) an advantage
  • Excellent understanding of regional business culture along with domestic debt markets

Key Skills – Technical

  • Well-developed IT skills including advanced Microsoft Office applications, PowerPoint and Advanced Excel
  • Working knowledge of Salesforce, or equivalent Customer Relationship Management tool, is a plus

Key Skills – Non Technical

  • Strong interpersonal, communication and marketing skills
  • Highest ethical standards
  • Comfortable working in a multi-cultural environment
  • Professional, pro-active, flexible, diligent and dependable
  • Ability to adapt to changing market conditions and business environment
  • Challenged by ambitious marketing goals
  • Self-starter and self-motivated with an ability to work autonomously
  • Highly organized and efficient, with ability to multi-task and able to meet tight deadlines
  • Sound judgment - capable of developing independent opinion and defending own views
  • Willingness to travel extensively across the region
  • Ability to communicate and negotiate at the highest levels of the corporate hierarchy: e.g. CEO, CFO
  • Ability to understand and communicate the fundamentals of Moody's analytical approach, methodologies and methodology changes

Languages required:

  • Fluency in speaking and writing English (at first language standard) is a requirement. It would be highly beneficial to also be knowledgeable of other languages used within the region.

Application instructions

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