Org. Setting and Reporting
This position is temporarily available for six months, subject to the availability of funding. The selected candidate is expected to start as soon as possible.
The position is located in the Communications and Results Reporting Section of the United Nations Development Coordination Office (DCO) at Headquarters in New York. In its resolution A/RES/72/279 (https://undocs.org/A/RES/72/279), the United Nations General Assembly endorsed the transformation of DCO as a a stand-alone coordination office within the United Nations Secretariat. The new DCO assumes managerial and oversight functions of the resident coordinator system under the collective ownership of the members of the United Nations Sustainable Development Group (UNSDG - https://unsdg.un.org/).
The incumbent reports to the Communications Officer in charge of Digital Strategy and is under the overall supervision of the Chief of Section.
Within delegated authority, the Communications Officer (Social Media) may be responsible for the following duties:
• Contribute to the formulation and implementation of the social media strategy of DCO, in support of the activities of the United Nations Sustainable Development Group (UNSDG) and the United Nations Country Teams (UNCT) around the world.
• In line with the Secretary-General Bulletin on Institutional use of Social Media, helps map UN country team social media accounts and supports the creation of a social media policy for UNCT accounts.
• Maintains an inventory and supports DCO social media knowledge and/or resources, in collaboration with relevant partners at Headquarters and in the field, including those in the Department of Global Communications.
• Ensures the implementation of communication programmes to engage with global and local audiences on UN priority issues and/or major events, to include drafting communication strategies, implementing actions, coordinating activities, monitoring and reporting on progress, taking appropriate follow-up action, and analyzing the outcome. Monitors and analyzes current events, public opinion and press, identifies issues and trends, and advises management on appropriate action/responses appropriate for social media.
• Produces or oversees the production of social media content in multiple languages, formats and/or platforms (e.g. infographic, video, etc.), to include proposing topics, undertaking research, determining appropriate target audience, preparing production plans, writing drafts, obtaining clearances and finalizing texts, editing copy, and coordinating design approval, translation procedures and distribution.
• Initiates and sustains professional relationships with key constituencies, both at Headquarters and in the field. Acts as focal point on social media issues, monitoring and reporting on latest trends and developments, responding to inquiries, participating in monitoring and evaluation exercise, etc. Participates in selecting the information transmitted to key constituencies.
• Provides guidance to, and may supervise, junior colleagues, to include staff, consultants, and/or interns.
• Perform other work-related duties as required.
• PROFESSIONALISM: Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to identify public affairs issues, opportunities and risks in an international environment. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant internal policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with and additional two years of relevant qualifying experience may be accepted in lieu of the advanced university degree
A minimum of five years of progressively responsible experience in communication, journalism, international relations, public administration or related area is required
Experience formulating and implementing policy documents as well as global communication strategies with a significant social media component is required
Experience creating and adapting multilingual content for use across multiple social media platforms is required
Experience engaging with a large client base spread across multiple time zones using remote collaboration and knowledge-sharing tools is desirable
Experience working on issues related to inter-agency or inter-organizational collaboration in the development sector is desirable
Experience developing learning materials as well organizing and facilitating learning programmes on social media issues for personnel at Headquarters and in the field is desirable
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English (both oral and written) is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
This position is temporarily available for six months, subject to the availability of funding. The selected candidate is expected to start as soon as possible. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
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