Intensive Case Manager

Bridge Refugee Services, Inc.
  • Location
    Knoxville, Tennessee
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Jan 05

Position description

The Intensive Case Worker will assist refugees with persistent barriers to self-sufficiency. This may include individuals with chronic health problems, disabilities, mental health issues, the elderly, or single parents with minor children. The Intensive Caseworker will create plans with clients to overcome these issues and take care of their own needs. This position will require strong problem-solving skills, experience working with individuals of diverse backgrounds, and a commitment to keeping thorough documentation. Responsibilities include, but are not limited to:

  • Meeting with clients to create realistic plans to overcome their barriers
  • Assisting clients to access relevant community resources such as childcare, counseling, specialized medical assistance, and programs for individuals with disabilities
  • Leading health orientations for newly-arrived refugees on the topics of the healthcare system, nutrition, and mental health
  • Maintaining proper documentation of services provided to clients
  • Transporting clients to occasional appointments and advocating for them
  • Coordinating services with each client's Bridge case manager


Bridge is seeking a qualified individual to assist refugees overcome barriers to self-sufficiency. The open position is full time and provides a stipend for benefits. Qualified candidates will have a Bachelor's degree, preferably in Social Work or a human services field. Multilingual candidates will be given preference, with a special need for Swahili, Arabic, or Kirundi speakers. To be considered for this position, you must have a driver's license and your own transportation.

Application instructions

If interested, please submit your cover letter, resume, and three references to Executive Director Drocella Mugorewera. Qualified candidates will be contacted for an in person interview.

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