Global Operations Coordinator

  • Location
    Alexandria, Virginia
  • Sector
  • Experience
    Mid Career
  • Posted
    Jan 05

Position description

The Global Business Development Coordinator is responsible for coordinating the departmental and budgetary needs of the Global Business Development team. This position will manage the contract and seminar shipment process for the international partner network and Support NAHRMA and WFPMA activities.


Research and Data Analysis: Prepares and analyzes all international reporting data, i.e., country membership counts on an as needed basis, international membership report on a monthly basis, international Annual Conference attendee report on a weekly basis through the first half of the year, etc. Responsible for conducting and analyzing market research, using both internal databases as well external ones, as assigned.

Partner Relationship Management: Manages the contract creation and routing process for all international delivery partners (cert prep and HR seminars), seminar material printing, shipping and invoicing for the international partners, as well as other special projects needed for the partners as assigned by the Manager, Educational Products.

Board Coordination and Support: Manages the Secretariat for NAHRMA Board of Directors and supports the Manager, Global Relationships on the management of the WFPMA Secretariat, including website updating and upkeep, preparation of materials for the Board Meetings and coordinating distribution to board members and the members of the national HR associations for Annual Conference.

Budgeting and Financial Management Support: Creates the budget for the Global Business Development, under the guidance of the VP, Global Business Development with input from the Global Business Development team. Reviews the line items to ensure the department stays within the given budget for the year and distributes monthly financial reports to the team.

Department Operations: Coordinates the Global Business Development team departmental needs, providing travel support and travel expense reimbursement processing, as well as arranging all department purchases and expense payments.

Global Team Meeting Coordination: Compiles and distributes the agendas and materials for the Global Integration and regional teleconference meetings. Creates additional summary documents for the Global Integration call on an as-needed basis. Distributes action items as needed after the Global Integration call.


  • Excellent oral and written communication skills
  • Good decision-making skills
  • Excellent problem solving skills
  • Ability to understand verbal/written instructions
  • Ability to complete tasks within critical deadlines
  • Maintain highest level of confidentiality
  • Knowledge and ability to use various software programs (Windows, Power point, Outlook, Excel); basic math and budgeting skills

Required Experience

  • High School diploma or equivalent required, college degree in Business or equivalent preferred
  • 3-5 years experience 
  • Strong customer service orientation
  • Ability to research and conduct analysis via the Internet
  • Non-profit and/or Corporate experience desirable 
  • Previous experience in international relations and international project management a plus 
  • Ability to speak more than one language preferred, English and Spanish highly desirable

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms.  The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl.  The employee may occasionally lift up to 50 pounds. 

Work Environment  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

To apply: 

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE:  If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [email protected] or TDD (703) 548-6990.

Application instructions

*Please be sure to indicate that you saw this position on*

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