Programme Performance Coordinator (Nepal)

Position description

The Programme Performance Coordinator plays a vital role coordinating the delivery and performance monitoring of the ‘Supporting Sustainable Foundations for Newborn and Child Health in Nepal’ programme, implemented by the Royal College of Paediatric and Child Health (RCPCH) Global, the Nepal Paediatric Society (NEPAS) and the Paediatric Nurses Association of Nepal (PNAN).

The role plays a critical liaison function between the UK team, local partners and programme hospitals in Nepal and a range of other stakeholders. The role is responsible for effective coordination of all areas of programme delivery and performance monitoring including reporting; supporting programme staff, local partners and volunteers in their deliverables; and coordinating programme workshops, meetings, logistics and administration.

Job Description

1. Programme liaison and coordination

• Liaise between RCPCH Global, local partners, hospitals, programme colleagues and volunteers, to support strong relationships and overall effective coordination of the programme
• Liaise with regional stakeholders, including Ministry and other paediatric or nursing stakeholders, to support strong relationships and operational delivery and strategic development of the programme
• Lead coordination of all programme activity planning, delivery and development, including liaison with suppliers and other stakeholders involved in programme delivery
• Provide support to NEPAS Central and Lumbini, as well as programme colleagues and volunteers – in coordination with RCPCH Global – to ensure everyone is clear on the programme objectives and deliverables as set by the donor and able to carry out their roles to support the achievement of programme objectives and activities
• Provide day-to-day practical support for programme volunteers, including housing and furnishings, utilities, transport, visas and permits, engagement and communication with hospitals as required and also providing out-of-hours (evenings, weekends and national holidays) support in the case of emergencies
• Support on the procurement, delivery and maintenance of clinical equipment used within the programme
• Work closely with the Finance Officer and RCPCH Global, to ensure programme financial management is aligned with programme delivery and performance monitoring

2. Programme performance monitoring and reporting

• Lead all areas of programme performance monitoring and reporting, together with RCPCH Global
• Design performance monitoring tools aligned with donor requirements, to report on agreed programme indicators and associated Hospital Improvement Plans
• Support effective monitoring of programme performance, including supporting programme colleagues, local partners, volunteers and other stakeholders to input into performance monitoring tools and ensure information is accurate and up-to-date
• Support delivery of high-quality narrative reporting between RCPCH and local partners to the donor, including thorough programme updates and progress against agreed performance indicators, ensuring all reports adhere to donor compliance, relevant policies and procedures and are delivered on time
• Travel between programme hospitals in Lumbini Province to monitor programme performance and the collection of accurate programme performance data and reporting
• Support preparation for and execution of external audits of the programme, either by the donor or by an external auditor

3. Workshops, meetings, logistics and administration

• Arrange workshops and meetings, invite attendees, source materials, record meeting notes and actions and complete meeting follow up
• Lead in-country programme logistics, including booking accommodation, workshop and meeting rooms, technical support, materials, transportation, meals and refreshments, to support overall programme coordination and delivery
• Lead logistics for programme visits, either from programme colleagues from the UK or other parts of Nepal or the donor, including booking accommodation, workshop and meeting rooms, technical support, materials, transportation and arranging meals and refreshments
• Arrange sourcing of equipment or other items and printing of resources as required
• Manage effective programme administration, including ensuring all administrative requirements from the donor and Nepal and UK legal requirements are in place, kept up to date and all documentation is up to date and securely stored

4. Other

• Undertake any other duties or responsibilities as required as part of the role

Person specification

• Suitable qualification at graduate or masters level in international development, public health, global health, health systems strengthening & child health, or equivalent work experience
• Significant experience in programme/project management and performance monitoring in an INGO/NGO setting and with complex multi-stakeholder programmes
• Experience designing and implementing programme performance monitoring tools for international donor-funded programmes
• Knowledge and experience working on newborn and child health-focused programmes in Nepal (desirable)
• Experience supporting international volunteers deployed into programmes (desirable)
• Excellent organisational skills, with the ability to manage a varied workload with competing demands and meet deadlines
• Excellent verbal and written communication skills, with the ability to tailor communication effectively to a wide range of audiences
• Strong stakeholder engagement skills, with the ability to build strong and productive relationships at a range of levels across programme colleagues, donors, INGO/NGOs, Ministry and wider Government
• Ability to produce work with a high level of accuracy
• Ability to work well independently and as part of a team – both in-person and remotely
• Fluency in written and spoken Nepali and English language
• Willingness to travel between programme hospitals in Lumbini Province, to support programme performance monitoring (travel allowance will be provided)
• Willingness to offer support to programme participants outside of normal working hours from time to time
• The right to live and work in Nepal

Role details and salary

The role is funded through the programme grant and will run until the end of the programme on 31 May 2029. The post-holder will based in Lumbini Province, working within one of the programme hospitals if possible, or from home. It is a full-time position (40 hours per week) with a salary of EUR 700 per month. In addition, the post holder will be given a travel allowance for travel to programme hospitals in Lumbini Province. The salary will be converted into NPR at the point of transfer from RCPCH to the post holder and will be paid using the exchange rate to NPR at point of transfer. The role will report into the RCPCH Global Programme Manager, based in the UK.

Application instructions