Intelligence Analyst

  • Location
    San Ramon, California
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    Feb 19

Position description

Essential Functions


  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

The Essential Functions Include:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Utilize internal and external systems and information to monitor global risks (such as natural disasters, security incidents, terrorist events, geopolitical situations) that could adversely impact the client's personnel, travelers, assets, facilities and/or reputation;
  3. Determine the scope of an incident and its potential impact on business operations.
    1. Interact with the client's leadership, Global Security members, and business unit representatives to deliver and receive pertinent situation information.
  4. Determine and implement research methods best suited to gather information on emerging threats or incidents and provide leadership with the best data in order to make critical decisions.
  5. Interact with regional global security experts to understand local risk issues, as well as local business unit contacts to understand the scope of operations.
  6. Initiate life safety accountability program in response to incidents.
  7. Develop and manage communications to key stakeholders throughout an incident life-cycle including executive situation reports, web site updates, presentations, emails and phone calls.
  8. Interact directly with employees facing various emergencies and provide information to assist in their safety and security.
  9. Collect, analyze, and share information to support Global Security investigations and operations.
  10. Maintain systems and data used within the Global Security Information Center.
  11. Provide guidance to contract staff while on shift.
  12. All other duties, as assigned.


Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

  • Must have a High School Diploma or GED.
  • Must be willing to participate in the Company's pre-employment screening process including drug testing and background investigation.
  • Must be at least 18 years of age.
  • Must have a reliable means of communication (i.e., email, cell phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in the United States.
  • Must have the ability to speak, read, and write English.


Bachelor's degree preferred in international relations, emergency management, political science or related field with at least one to three years of analytical, investigative, emergency response, security or geopolitical assessment or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 


  • Analytical, investigative, emergency response, security or geopolitical assessment experience.
  • GIS mapping systems experience.
  • Experience with travel risk management, preferred.
  • Knowledge of contingency planning writing procedures, preferred.
  • Travel risk management experience, preferred.
  • Able to identify and solve complex problems by analyzing raw data and information from multiple unrelated sources into a finished comprehensive product.
  • Able to multi-task and organize workload for effective implementation.
  • Strong interest in current events and world affairs.
  • Able to interact effectively at all levels and across diverse cultures within U.S. and non-U.S. locations.
  • Serve as a positive and effective team member.
  • Excellent verbal, written, and presentation skills.
  • Able to effectively manage multiple projects simultaneously.
  • Action orientated.
  • Attentive to detail and accuracy.
  • Computer skills; Microsoft Office, Power BI and Planner, web-based software, and various audio-visual tools.


Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks, drug testing, and/or behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers. 
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. 
  • Close and distance vision and ability to adjust focus.
  • Must be able to work in a 24/7 operation, with work schedule flexibility, to ensure the successful completion of work assignments.
  • Travel, as required.

Application instructions

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