ICT Senior Associate (Reporting and BI Developer)

Position description

The Data and reporting Unit at ICTS is responsible for delivering innovative, best-in-class analytics, BI and data solutions to the United Nations. 

Under the overall supervision of UNOPS Senior Programme Manager or an assigned person, the main role of the ICT Senior Associate – Reporting and BI Developer is to work with the client in UNOG to analyze, improve and develop quality reporting, BI, business analysis and decision support tools, as well as support those tools to increase efficiency of manual administrative process steps and facilitate timely and cost-effective process execution

This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat.

The incumbent of this position will be a staff member of UNOPS under its full responsibility. 

The ICT Senior Associate – Reporting and BI Developer will be responsible for the following duties:

Summary of Key Functions:

1. Business Analysis and Systems Design Support

2. Software Development and Quality Assurance Support

3. Training, Maintenance and Support

1. Business Analysis and Systems Design Support

• Provides guidance to clients, analyzing clients’ requirements and support in translating these into new applications; determines application systems integration and linkage issues.
• Supports in the development of detailed system and other functional specifications and user documentation for major systems.
• Implements and monitors projects involving feasibility studies, data and systems analysis, and support in the improvement, development and implementation of reporting and business intelligence solutions.
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Researches, analyzes and evaluates new technologies and makes suggestions to the client and supervisor for their deployment.

2. Software Development and Quality Assurance Support

• Creates visualizations and reports for requested projects using different Business Intelligence and reporting tools.
• Assists in designing and builds data models/databases and tools in collaboration to integrate and store data from several sources. Collaboratively works on implementation of ETL processes.
• Organizes and performs unit and integrated testing, developing and utilizing test bases; assists users in acceptance testing.
• Supports in developing and maintaining IT programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

3. Training, Maintenance and Support

• Develops training materials, operating and user manuals; trains staff in assigned systems.

• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.

• Prepares disaster recovery plans and ensures appropriate planning and training of those responsible.

• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

• Other tasks and responsibilities relevant to the scope of work as assigned
  The result of work of the ICT Senior Associate – Reporting and BI Developer impacts directly on delivery of services that satisfy the requirements of the UN Office in Geneva (UNOG). It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all UNOG stakeholders are in line with the overall business targets and UN policies, rules and regulations.

Education

• High school diploma or equivalent is required.

• Bachelor’s degree in information technology, computer science, engineering, statistics, or in a field related to the post description may replace some years of experience

• PowerBI Certification is desirable

• Azure Certification is desirable

• ITIL Certification is desirable

Experience

Required: 

• A minimum of 7 years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area;

• A minimum of 3 years of experience developing business intelligence reports and dashboards on one or more visualization tools (i.e PowerBI, Qlik, Tableau, etc);

• A minimum of 2 years of experience in Data Analysis, Data modelling and ETL development;

• A minimum of 2 years of experience with MS SQL Server, MySQL or PostgreSQL. 

Desirable: 

• Experience in SharePoint and PowerApps;

• Knowledge of Azure Data Solutions;

• Experience on data mining, natural language processing or machine learning. 

Language

• Fluency in English (write, speak, read) is required. Knowledge of French is desirable.

 

Application instructions

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