Operations Specialist - Quality Assurance (Ops/QA IEDD Officer)

United Nations Office for Project Services
  • Location
    Beni, Congo, The Democratic Republic Of The
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Apply by
  • Posted
    Jan 12

Position description

Functional Responsibilities

Under the direct supervision of the Head of Operation, the Operations Specialist - Quality Assurance (Ops/QA IEDD Officer) will do the following tasks:

Operations - Design and planning

  • Support the Head of Operations in providing input to the HPU on programme and project design documents from an operational and technical standpoint, such as:
    • Workplan (e.g. nature of threat; technical personnel and equipment requirements, etc.)
    • Concept of Operations
    • Input into the documents above is from the operational and technical aspects encompassing mine action pillars (e.g. clearance, explosive ordnance risk education, victim assistance, advocacy and stockpile destruction)
  • Ensure that implementation plans have viable timelines, are assigned appropriate resources, and that implementation options reflect the knowledge of the context, as well as UNOPS’ mechanisms and policies; key implementation documents include:
    • UNMAS/UNOPS Project Agreements
    • Solicitation documents used to contract third-parties (i.e. contractors and grantees)
    • Human resources plan

Operations - Implementation and monitoring

  • Work with responsible experts to ensure operations are conducted in accordance with UNOPS policies and standards, such as: Financial and procurement rules, Contract and grant management policies, Project management standards, Health, safety, social and environmental standards, Gender parity and mainstreaming policies, Information management systems and standards and Organizational design standards and human resources policies;
  • Ensure operations are conducted in accordance with mine action technical standards, such as: International Mine Action Standards (IMAS) and corresponding National Technical Specifications and Guidelines (NTSGs);
  • Oversee, coordinate, and monitor mine action operations and performance (both operations conducted in-house and those conducted through third-party contractors and grantees), This includes the following:
    • Ensure third-party contracts and grants are delivered in accordance with contractual/grant terms and conditions, including in accordance with mine action technical, operational and quality assurance processes (Implementation Plan, SOPs, task orders issuance, accreditation).
    • Review all performance reports and populate internal monitoring and reporting mechanisms (i.e. grant and contract management plans) to inform the monthly payment process.
    • Implement the program quality management and information management system.
  • Advise the Head of Operations on potential technical and operational issues that may impact the achievement of programme/project outcomes and appropriate solutions;
  • Participate in Boards of Inquiry as relevant;
  • Ensure operational plans are effective and reviewed regularly;

Stakeholder management

  • In support of the HPU, manage relationships with the CMAP and other direct UNOPS stakeholders, particularly around operational and technical issues;
  • In support of the HPU, upon request from the CMAP, engage national mine action authorities and/or relevant Government ministries for purposes of coordination as requested, specifically relating to review/implementation of National Technical Standards and Guidelines and/or International Mine Action Standards and other relevant international standards as well as treaty implementation/obligations;

People management

  • Mentor and advise operations personnel in planning, execution and delivery of allocated projects, ensuring incorporation of best operational processes;
  • Promote teamwork, collaboration and diversity by providing the Operations team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently;
  • Directly lead national and international UNOPS personnel in a multicultural team, ensuring a professional, ethical and well-managed operations team;
  • Foster a positive and enabling work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed;
  • Ensure that regular performance reviews are conducted, and any issues are immediately addressed;

Knowledge management and innovation

  • Ensure records of operations-related files are well maintained;
  • Effectively manage efficient and effective operations in his AOR;
  • Keep abreast of and incorporate latest/best practices, approaches and technology to enhance operational results.

Education/Experience/Language requirements


  • IEDD certification (as per UN IEDD Standards)
  • EOD Level 3 certification is required.

IEDD and EOD qualifications should be from international organizations that train and educate EOD - IEDD specialists in accordance with IMAS standards and UN IEDD standards.

Individual is responsible for providing proof of competence and curriculum of courses attended.


  • Advanced University Degree (Master’s Degree or equivalent) with a minimum of 5 years of relevant experience OR
  • A First Level University Degree (Bachelor’s degree) with a minimum of 7 years of relevant experience is required.
  • A minimum of 11 years of military or police experience may be accepted in lieu (see “Experience” below).


  • Relevant experience is defined as experience in project management in a military, humanitarian, conflict, post-conflict, or development context.
  • A minimum of 3 years of proven and applicable experience (within the last 10 years) in the management of humanitarian mine action operations and in particular previous experience managing/implementing the following activities:
    • Explosive Ordnance Disposal in single, multiple and bulk demolitions
    • Non-technical survey
    • Technical survey
    • Manual mine clearance
    • Battle Area clearance
    • Road clearance
    • High Risk Search (HRS) and/or Improvised Explosive Device Disposal (IEDD)
  • Knowledge of the International Mine Action Standards (IMAS) is desired.
  • Knowledge of the UN IEDD Standards is desired.
  • Knowledge working with information management systems such as Information Management System for Mine Action (IMSMA) is desired.
  • Experience in writing and reviewing reports is required.
  • Experience working in a developing country is desired.


  • Fluency in both English and French (writing, speaking, reading) is required.
  • Knowledge of Swahili is desired.

Application instructions

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