The Program Director (PD) is responsible for overseeing Upwardly Global’s programs in their respective region. This position is responsible for managing the Eastern Region team, grant portfolio, and successful program delivery. The PD will secure Upwardly Global’s position in local and regional conversations regarding opportunities to integrate the immigrant workforce in coalitions, roundtables, and through partnerships. The PD will develop and maintain strong relationships with city, state and country authorities and with other refugee, asylee and immigrant serving partners. The PD will navigate relationships internally with all stakeholders across the organization to ensure shared knowledge, best practice and program integration.
The PD will be responsible of initiating new and innovative programming for immigrants and refugees to create a culture of learning, internally and externally, as well as opportunity- building for program participants. They will ensure a working environment that fosters excellence, transparency and mutual respect, leveraging technical expertise, the highest professional standards, and problem-solving skills.
The PD will provide strategic leadership, manage a high performing team and will provide on-going evaluation of programs and services. They will also perform specific functional roles for Upwardly Global in areas of interest and strength, i.e. Gender Programming, Knowledge Management etc.
Essential Duties & Responsibilities:
*Program Management:
● Operational oversight of assigned region (budget, expenses, performance, etc.)
● Work closely with National Director of Employment Services and leadership team to develop program and advocacy objectives, and develop/lead programming to meet the needs of Job Seekers and the organization
● Manage / coordinate timely and high-quality proposal, program narratives and financial reports with development colleagues
● Lead the team toward successful program delivery, meeting organizational and grant goals
● Support local efforts secure and retain employer partnerships
● Attend local and regional external facing meetings, including but not limited to, donor meetings, employer networking, education and workforce and government meetings
● Establish UpGlo as a convener and partner with local and regional stakeholders and promote collaborative relationships
● Serve as functional lead in areas of organizational priority
● Define, develop, and land process improvement initiatives, creating and implementing best practices to address key operational challenges, customer/Job Seeker pain points, and sources of friction
● Partner across functions to understand root-cause failures, develop strategies to mitigate, and land efforts to solve
● Where appropriate, implement software solutions to optimize process improvements
● Build a trusting work environment that supports innovation
*Human Resource Management:
● Ensure that all staff have the necessary training, tools, resources, and information to deliver and evaluate services that meet or exceed internationally accepted standards and protocols
● Ensure a positive and dynamic work environment for jobseekers, staff and volunteers
● Provide ongoing learning opportunities and training in areas of core competency and priority for all staff
● Work collaboratively with HQ HR on all personnel-related issues
*Fundraising and Partnerships:
● Lead efforts regionally and nationally to develop demonstration projects and innovative programming for the local office and lead in execution of these initiatives
● Liaise with development team and grants management on funding opportunities, proposal development, grant writing, reporting and compliance
● Cultivate excellent relationships with external stakeholders and represent UpGlo in relationships with donors
● Facilitate partnerships with other organizations for joint programming and advocacy
*Financial and Budget Management:
● Oversee financial reporting, financial legal compliance, and cash flow
● Provide timely, accurate and effective oversight of all aspects of financial operations consistent with laws, donor requirements, and UpGlo policies and procedures
● Provide regular reports to HQ to assure grant compliance and safeguard against uncovered program costs in budget
*Accountability:
● Model excellence and transparency through collaboration, strategic decision-making, evidence-based programming, and efficient management of resources
● Ensure accountability through effective monitoring and impact assessment; comply with UpGlo and donor policies, procedures and requirements and ensure compliance on the part of staff, volunteers and project partners
● Contribute to the development of systems to better measure and demonstrate the impact of our work
Knowledge and Skills Required:
● Bachelor’s degree in a related field required. Master’s degree a plus
● Five (5) plus years of work experience in a team and program management
● Strong quantitative and data analysis skills required. Knowledge of database systems, such as Salesforce, preferred.
● Proven track record of leading high performing teams with high morale, internal development and low turnover
● Experience managing grants and funded programs
● Experience compiling and thoughtfully analyzing program data
● Knowledge of workforce training, human resources, or career development programs preferred
● Able to work cross-culturally in a diverse environment
● Excellent written and oral communication skills, and strong presentation skills
● Sound judgment and ability to develop a deep knowledge of the immigrant integration field
● Detail oriented and strong project management skills with an ability to multitask and meet multiple deadlines.
Work Environment/Physical Requirements:
● Requires the ability to travel locally, regionally and nationally
● Must be available to work evening events and to occasionally work weekend sessions
● Must have reliable transportation depending on region
Salary Range Disclaimer:
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Upwardly Global's total compensation package for employees. Benefits include paid time off policy, hybrid or remote work schedule, medical/dental/vision insurance, short term disability insurance, life insurance and retirement plan with employer match.
Salary Range Transparency: $95,000 - $110,000 USD per year
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