Human Resources Officer FT NOA

World Food Programme
  • Location
    Santo Domingo, Dominican Republic
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Jun 20

Position description

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwideto ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women andchildren, can access the nutritious food they need.


These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ) and report to amore senior HR Officer.

Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidanceand regular feedback on work performed. They support the collation, maintenance, analysis and reporting ofinformation to maximise the effectiveness of HR services.


To support the delivery of a professional, client-focused HR services, partnering with managers to implement HRsolutions in line with WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Support HR operational activities or projects that are aligned to business needs, following standard processesand ensuring alignment with wider WFP policies.

2. Respond to queries from managers and staff, understanding their issues and ensuring policies, procedures,processes, systems and tools are available and correctly applied to support them.

3. Contribute to the effective management of the employment relationship between WFP and its staff, byadministering conditions of service, contracts and appropriate entitlements.

4. Support staff capability building, working with managers to understand individual skills and businessrequirements, and organizing development solutions which equip people with the skills and knowledge required tomeet current and future challenges.

5. Support and deliver onboarding activities to ensure new employees have a positive experience of WFP, and aresuccessfully integrated into their new role and the organization.

6. Provide support in building talent within WFP, working with managers to understand their needs and organizingsolutions to recruit, retain and develop a high caliber workforce to deliver the business strategy.

7. Support for organizational design activities that enable senior management to define and organize structuresand jobs, and allocate people to the right places in order to improve efficiency.

8. Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HRactivities that enables informed decision-making and consistent information for stakeholders.

9. Conduct straight forward data analysis under close guidance of a senior HR Officer, in order to support otherson projects or contribute to process efficiencies and improvements.

10. Other as required.


Education: Advanced university degree in Human Resource Management, Public or Business Administration,Industrial Psychology or other relevant field, or First University degree with additional years of related workexperience or trainings/courses.

Experience: Typically one or more years of postgraduate professional experience in Human Resources with aninterest in international humanitarian development.

Knowledge & Skills:

• Knowledge of HR best practices, techniques and processes with some understanding of the basic theoreticalbackground.

• Ability to support more junior and/or less experienced members of the team.

• Basic analytical ability to compile, maintain and analyse data, prepare reports and draw initial conclusions insupport of work carried out by another officer; skills in developing sources for data collection.

• Good communication skills required to give and receive information and work with a variety of individuals.

• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of asecond official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language,Portuguese.

National Professional: Fluency (level C) in English language and the duty station’s language, if different.


Leads by Example with Integrity:


Upholds WFP values, principles, and standards.


Demonstrates and encourages others to uphold the WFP values, principles and standards.


Respects others and values diversity Values diversity using respectf ul and inclusive language and encouragesothers to do the same.


Stays focused and calm under pressure Stays focused and calm when under pressure and encourages others todo the same.

Drives Results and Delivers on Commitments

1.Delivers results for maximum impact.

2.Delegates appropriately.

3.Adapts readily to change Responds readily to change.

Fosters Inclusive and Collaborati ve

1.Is inclusive and collaborati ve.

2.Gives ti mely and constructi ve feedback.

Applies Strategic Thinking

1.Communicates and fulfi ls WFP’s vision.

2.Embraces curiosity and new ways of doing things Demonstrates curiosity and proposes new ways of doingthings.

3.Analyses and evaluates data.

4.Considers the impact of decisions Implements decisions and asks questi ons to understand the impact for widerobjecti ves.

Builds and maintains sustainable partnerships

1.Builds partnerships by seeking out opportuniti es to work with others.

2.Collaborates to deliver common objecti ves.


• Has responded to standard, ad-hoc HR enquiries • Has provided coaching or training to new staff memberswithin area of expertise • Has gained experience providing administrative and systems support across multipleactivities in employment life cycle including: recruitment, interviews, training support, performance management,relocation support and policy implementation within a country office environment

Application instructions

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