Position Title: Repatriation Case Manager
Details: 40 hours per week, remote, preferably based in Baltimore
Salary range: $40,000 -$45,000 annual
Position Objectives: ISS-USA is looking for a highly motivated and organized Repatriation Case Manager to join our Repatriation team. Under supervision of the Program Manager and as a member of the case work team, this individual will be responsible in coordinating social services and resources to assist eligible repatriate clients to access resources available to meet their immediate needs through appropriate referrals with ISS/HHS’ partners throughout the U.S.
Qualifications: The ideal Case Manager candidate will be highly organized with strong attention to detail, able to multitask and work independently with minimal supervision in a fast-paced environment with tight deadlines. They must demonstrate excellent English communication and writing skills and have the ability to carry a reasonable caseload while meeting strict deadlines. A professional demeanor is required at all times, with the capacity to work effectively within a culturally diverse staff. The candidate should be reliable, flexible, and able to maintain a consistent schedule during regular office hours (Monday-Friday, 9am-5pm). A Bachelor's degree in Human Services, International Relations, or a related field is required, with at least 3 years of related work experience preferred. Proficiency in Microsoft applications is necessary, and prior case management experience is strongly preferred. Additional language skills will be considered a plus. Candidate must be committed to diversity, equity, and inclusion and carry out all aspects of the work accordingly. They must embrace the ISS-USA culture which includes ISS-USA’s mission, vision and core values and have a sense of humor.
Responsibilities:
ISS-USA offers a comprehensive benefits package, including paid time off for most federal holidays, including Christmas Eve through New Year's Day. Additional benefits include sick leave, vacation time, bereavement leave, cafeteria plan options, remote work opportunities, and more.
Interested applicants should send a resume and cover letter with the subject line: Repatriation Case Manager
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