HAl's Program Officer will support the successful development, implementation, and management of HAl's current programs in the LAC region. They will be responsible for backstopping the regional based team in the HAI HQ office in Chicago including liaising with HQ based teams and donors in the US. They will be expected to travel to the LAC region and must be a fluent Spanish speaker.
Essential Duties and Responsibilities:
Program Management, Quality Assurance and Program Oversight:
Monitors program objectives and goals and assess their compliance with HAl and donor regulations and quality standards; and consults / liaises with relevant stakeholders to create a corrective action plan if expectations are not being met.
Facilitate the submission and processing of all program administrative requirements, such as travel advances, leave requests, scheduling, monthly draw downs, expense reporting etc.;
Undertake field-based program monitoring and technical assistance visits, as assigned;
Prepare, monitor, and analyze program budgets in collaboration with Financial & AccountingServices;
Together with the LAC Regional Team, serve as liaison between the country offices and Chicago office;
Grant Management and Donor Relations:
Tracks deadlines and proactively gathers supporting documents, as well as edits and/or reviews monthly/quarterly progress reports to donors;
Provide reports and critical analysis of field reports to the LAC RegionalDirector and other senior staff;
Update and manage information relevant for grant management and donor compliance
Ensure compliance with donor reporting guidelines and deadlines
Serve as a key member of proposal teams throughout the year;
Review and provide significant input in proposal writing and budget development for new proposals
Support proposal development including technical research, best-practices research, content analysis and interpretation, technical writing, editing and proposal submission;
Support development and implementation of strategic plans and resource mobilization efforts;
Promote innovation throughout the portfolio including expansion to new countries;
Other duties, as assigned.
Education and/or Experience:
Minimum (3) years working with social service, policy or community-based organizations in the United States or LAC. (1) year of experience working on donor-funded programs, including drafting communications to donor, completing reports and engaging in program development processes (grant writing, concept note design).
Superb oral and written communication skills in English;
Other Skills and Qualifications (required):
Knowledge of and interest in HAI thematic priorities (Access to Justice and Trauma Informed Mental Health care) for key affected populations, gender and sexuality, and global LGBTI rights;
Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.
Effectively communicate utilizing a variety of technologies such as phone or video phone (i.e. Skype); Effectively communicate with non-native English speakers;
Planning and Organization:
Follows policies and procedures; Prioritizes and plans work activities; Able to plan for and meet competing deadlines; Completes administrative tasks correctly and on time;
Strong interpersonal skills; Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position;
Reacts well under pressure;
Initiative taking and independence:
Seeks increased responsibilities; Takes independent actions and calculated risks;
Looks for and takes advantage of opportunities; Asks for and offers help when needed;
Contributes effectively to team’s goals and objectives and building a positive team spirit, exhibits objectivity and openness to others' views; gives and welcomes feedback; supports everyone's efforts to succeed; and
Excellence and Quality:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able and willing to travel to the LAC region for up to two weeks at a time, up to 20% time annually;
While performing the duties of this job, the employee is regularly required to talk or hear.
While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work full-time (8 hours a day) as well as extended hours when needed (nights, weekends);
Must be able to travel independently to carry out field assessments, to identify potential partner organizations, to determine beneficiary needs and to develop program proposals and budgets for funding;
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