Case Manager/Job Developer

U.S. Committee for Refugees and Immigrants (USCRI)
  • Location
    Colchester, Vermont
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Mar 09

Position description

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity.  We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life.   To learn more about our work, please visit our website at


The Case Manager/Job Developer works as part of an employment program and provides support services to clients and help them reach economic self-sufficiency. The Case Manager/Job Developer acts as the education liaison for clients needing to re-certify their skills or complete job training courses. The role of the incumbent is to ensure clients success in job placement, job upgrade and gaining the skills, re-certification's, training that can help support career advancement and job placement success. This position is located in Colchester, VT, and is a full-time, temporary position through September 30, 2018.


  • Provide culturally and linguistically appropriate case management, job development and career enhancement support services to clients;
  • Facilitate training and orientation for refugees regarding the American workplace, successful interview and job-readiness skills, workplace communications, compensation and benefits, and workers’ rights;
  • Assist with the provision of short-term training activities, including Vocational English Language training, drivers’ education, and on-the-job training;
  • Improve access for refugees to job training and educational programs through advocacy and relationship building;
  • Make referrals to vocational training programs that can improve clients' employability
  • Provide culturally and linguistically appropriate employment counseling and find employment opportunities for clients seeking their first job and/or a job upgrade;
  • Develop job opportunities for clients through outreach, relationship building, and networking with area employers;
  • Develop and maintain positive working relationships with the NCWorks, Vocational education providers, higher education facilities and other relevant service providers;
  • Provide culturally and linguistically appropriate intake services, including assessing clients' employability, preparing employment and educational plans, and providing support to facilitate employment retention and self-sufficiency;
  • Liaise with clients to place them in skill re-certification courses or job upgrades classes ;
  • Maintain accurate and complete case files by updating case management systems, reporting databases, and physical files;
  • Maintain confidentiality of information;
  • Maintain up-to-date knowledge of relevant contractual requirements;
  • Maintain case files and submitting written reports as required; and
  • Performing other job related duties as assigned by supervisor.


  • Bachelor’s degree in International Relations, Social Work, Education, Business, or related field is required with two years of relevant experience; 
  • High level of organizational and time management abilities;
  • Excellent interpersonal skills, including ability to communicate and build lasting relationships and partnerships with program and field office staff;
  • Proficient in the use of MS Word, MS Access, MS Excel and database programs;
  • Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment;
  • Previous experience working with diverse populations and in a case management position;
  • Must have a valid driver's license, insurance, clean driving record and personal transportation.  Position requires frequent local travel; and
  • Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people.


  • Use of manual dexterity, tactile, visual, and audio acuity; 
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; and 
  • Occasional lifting (up to 50 pounds), bending, pulling, and carrying.

Application instructions

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