USPSC Program Operations Specialist

USAID/OFDA
  • Location
    Washington, D.C.
  • Sector
    Government
  • Experience
    Mid Career
  • Apply by
    Apr-06-2020
  • Posted
    Mar 06

Position description

SOLICITATION NUMBER:          720FDA20B00030                         

ISSUANCE DATE:                          March 6, 2020

CLOSING DATE AND TIME:      April 6, 2020, 12:00 P.M. Eastern Time                              

 

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

 

Dear Prospective Offerors:

 

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking offers from qualified U.S. citizens to provide personal services as a Program Operations Specialist (POS) under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

  1. Complete resume. In order to fully evaluate your offer, your resume must include: 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(d) U.S. Citizenship.

(e) Optional:  How did you hear about this opportunity? (beta.SAM.gov, OFDA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.
  1. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms. 

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list.  The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&

sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

            OFDA Recruitment Team

            E-Mail Address: [email protected]

            Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

 

                                                            Sincerely,

                                                           

                                                                                            /s/

 

Renee Newton

Contracting Officer

 

DUTIES AND RESPONSIBILITIES

The Program Operations Specialist will be hired at and serve at the GS-11 level with opportunity for advancement to the GS-12 level after at least two (2) years and a performance rating that exceeds fully successful. In order to be considered for advancement to each level, the USPSC must also meet the minimum education and experience requirements as described below. Neither advancement nor extension of the contract is guaranteed.

At the GS-11 Equivalent:

  • Provide administrative support to the ALMT including but not limited to task prioritization, scheduling, and information coordination.
  • Assist the Knowledge Management & Learning Unit (KMLU) with executive secretariat functions for the division.
  • Provide administrative support to KMLU and other teams working on the division’s vision and accompanying work plan.
  • Assist the Division Director in all staffing functions to include approvals, recruitment, tracking and analysis, and onboarding.
  • Assist the Division Director with management of the overall division budget to include collating information on routine and ad-hoc budget planning scenario taskers and related narrative.
  • Provide administrative support to the Division Director for special projects and office-wide initiatives.
  • Begin training in basic program functions and backstop the program teams including functions such as
    • Monitor incipient disasters, international disaster response plans and efforts, and major humanitarian issues and challenges in the area of responsibility through a wide range of USG and international sources.
    • Review and monitor national disaster risk reduction efforts and plans in the area of responsibility in collaboration with regional team.
    • Maintain regular contact with OFDA field representatives and the OFDA Regional Office to maintain current triangulated understanding of existing and impending humanitarian crises in the area of responsibility.
    • Serve as a primary point of contact/specialist in the area of responsibility for OFDA Senior Management Team.
    • Develop and maintain a detailed understanding of OFDA’s program strategy and the implementation of the resulting awards.
    • Support regional team efforts to develop appropriate programmatic strategies for disaster responses and disaster risk reduction efforts in the area of responsibility.
    • Provide written and oral responses to requests for information on OFDA’s activities in the area of responsibility for a wide range of USG and public audiences to include briefing papers, memorandums talking points, formal presentations, and informal briefings.
    • Review and process all award documentation according to OFDA’s Grant Guidelines, USAID Automated Directives Systems (ADS), and Federal Regulation including coordinating multi-unit participation and ensuring timely award approval.
    • Represent OFDA in meetings with individual partners discussing programmatic priorities, objectives, progress, results, and challenges.
    • Attend bureau-wide coordination meetings as OFDA’s primary point of contact in the area of responsibility.
    • Participate in other interagency and partner-wide meetings as assigned by the Team Leader.
  • Obtain and retain a current Agreement Officer’s Representative (AOR)/ Contracting Officer’s Representation (COR) certification.
  • Become certified and serve in administrative support functions for RMTs as needed such as Communications and Records Coordinator (CRC).

At the GS-12 Equivalent: (If the PSC is promoted during contract performance)

  • Provide administrative support to the ALMT including but not limited to task prioritization, scheduling, and information coordination.
  • Assist KMLU with executive secretariat functions for the division to include problem solving of new challenges.
  • Provide administrative support to KMLU and other teams working on the division’s vision and accompanying work plan to include tracking and analyzing overall division progress towards goals and objectives.
  • With Division Director guidance, take the lead for the division in all staffing functions to include approvals, recruitment, tracking and analysis.
  • With Division Director guidance, facilitate the management of the overall division budget to including clarifying routine and ad-hoc budget planning scenario taskers, working to develop guidance and processes for Team Leader input, reviewing and providing feedback on results.
  • Provide both administrative support and independently implement division and office-wide special projects and initiatives.
  • Stay current on major changes in program functions and backstop the program teams at the Disaster Operations Specialist level. Duties include the following functions in addition to those listed at the GS-11 level above
    • Participate actively in the development of programmatic strategies for technical sectors.
    • Ensure implications of policy decisions at OFDA, DCHA, USAID, and interagency levels on the portfolio are understood by OFDA Senior Management Team.
    • Independently manage all aspects of award management throughout the award cycle.
    • Recommend approaches to, write and deliver integrated priority messages in written and oral responses to requests for information on OFDA’s activities in the area of responsibility for a wide range of USG and public audiences to include: briefing papers, memorandums, talking points, fact sheets, formal presentations, and informal briefings.
    • Recommend to the Division Director policy and program options consistent with USG foreign policy objectives and provide effective and appropriate responses to meet the needs of the disaster victims (or potential victims).
    • Represent OFDA in public and private forum of USG interagency, partners, international organizations, and other stakeholders—to include mid- and senior-level managers and decision makers.
    • With guidance from the Division Director, participate in bureau-wide humanitarian coordination meetings.
  • Independently serve as OFDA’s representative in bureau and agency meetings.
  • Retain AOR/COR certification.
  • Become certified and serve in administrative support and relevant functional positions for RMTs and DARTs as needed such as CRC and Program Officer.

At all GS Levels:

  • Sign-up for and serve as needed, on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters.  The duties on RMTs will be varied.
  • Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
  • As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
  • As needed, may serve on temporary detail within the office to meet operational needs during staff shortages, not to exceed six months.  Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

Qualifications

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

The Program Operations Specialist will be hired at and serve at the GS-11 level with opportunity for advancement to the GS-12 level after at least two (2) years and a performance rating that exceeds fully successful. In order to be considered for advancement to each level, the USPSC must also meet the minimum education and experience requirements as described below. Neither advancement nor extension of the contract is guaranteed.

 

At the GS-11 Level:

 

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, history, economic, human rights, economics, food policy, public health, gender studies, disaster management or a related field) plus three (3) years of progressively responsible work experience in an office setting to include administration, writing, and collaboration.

OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, history, economic, human rights, economics, food policy, public health, gender studies, disaster management or a related field) plus two (2) years of progressively responsible work experience in an office setting to include administration, writing, and collaboration.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS

(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Offeror is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID. 
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors below are of equal value. The evaluation of QRF responses will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process.)

 

QRF #1           Demonstrated experience in administrative tasks such as preparing documentation, maintaining tracking systems to monitor and update status of actions or documents, supporting staff on travel and procurements, and maintaining electronic databases and files.

 

QRF #2           Demonstrated ability to multitask and perform a variety of tasks and functions concurrently while maintaining attention to detail, in high stress environments, completing tasks within limited timeframes and with limited direction.

 

QRF #3           Demonstrated ability to communicate complex ideas, goals, policies, or regulations effectively in person and in writing through the preparation of clear and concise reports, memoranda, meeting notes, and other official documents.

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

The Offeror Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 15 points

QRF #2 – 15 points

QRF #3 – 15 points

Interview Performance – 40 points

Satisfactory Professional Reference Checks – 15 points

Total Possible Points: 100

 

 

Application instructions

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(d) U.S. Citizenship

(e) Optional:  How did you hear about this opportunity? (beta.SAM.gov, OFDA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.
  1. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms. 

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: [email protected]

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