The Human Resources Manager will have primary responsibility for assisting in development, coordination, and implementation of personnel policies and procedures for Church World Service Africa programs. This includes recruitment, compliance, employee relations, benefits administration and training and development. This position works closely with staff in CWS Corporate Center. This position also serves on the CWS Africa leadership team.
Supervision
This position supervises the Human Resources staff.
This position reports directly to the Regional Deputy Director for Administration and works closely with the RSC Africa Director and Regional Representative.
Essential Duties
Education:
Bachelor’s Degree or four (4) years of paid work experience in lieu of a Bachelor’s degree is required.
Experience:
Eight years equivalent work experience.
Four years human resources experience required.
Three years Supervisory experience required.
Demonstrated experience with staff training and development required.
Previous work experience with an overseas NGO preferred.
Knowledge/Skills:
Abilities:
The Human Resources Manager must have the ability to:
Working Conditions
Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying medium loads.
Environmental: Incumbents in this position may be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious disease, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces. This position is primarily in an office environment and may travel based on operational needs.
The US Embassy rates Kenya as both HIGH in crime and HIGH in terrorism. Incumbents should fully understand the insecurities present within Kenya and the region.
Special Requirements:
A background check which includes references and criminal check is required before the start of employment. Must be legally eligible to work in Kenya. Employee may be entrusted with the receipt, custody and payment of money.
Licensing/Certification: Professional human resources certifications preferred.
Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Operational Leadership
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Strategic Leadership
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.
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