The Global Research Institute (GRI) empowers teams of William & Mary students and faculty to make a difference in the world. We are a multidisciplinary hub that applies scholarly research to real world problems, investing in outstanding student and faculty scholars to catalyze new insights and cultivate the next generation of global leaders. Based in the Office of the Provost, GRI supports a whole of university approach to advance W&M by developing ideas, convening partners, creating and analyzing data, and inventing new methods. The Institute’s approach to incubate and scale and applied research helps researchers push research frontiers and produce insights that matter at W&M and beyond. At any time, under the auspices of the Institute there are several research projects, most grant-funded, with the largest being AidData.
AidData produces novel data, tools, and research that answers the question: who is funding, what, where, for whom, and to what effect around the world? AidData has an explicit focus on data and research that meets high academic standards but is also accessible and relevant for a broad audience of international relations practitioners, policymakers, journalists, and scholars. AidData’s work is made possible by generous financial support of international organizations such as the World Bank and United Nations, private philanthropies such as the Hewlett and Gates Foundations, and government agencies such as the US Department of State and USAID.
The successful candidate will support administrative offices utilizing or requiring interfaces to enterprise information systems. The liaison plays a key role in enterprise systems initiatives and projects specific to the assigned functional areas. The initiatives include problem research and resolution assistance, development of functional testing requirements, report development, reporting tool administration, task coordination, small project management, and recommending technological solutions for functional areas. The liaison will participate in team-oriented and individualized solutions working with end users, programmers, content specialists and other IT professionals in developing technological options to meet the needs of the assigned functional areas. The ideal candidate will be detail oriented, demonstrate a willingness to work collaboratively with others in a highly dynamic work environment, have a proven track record of exceptional customer service, and show a history of pursuing professional development opportunities.
Required: Degree in business or a related field and/or an equivalent combination of experience and training; Knowledge of client/server and web computing environments and experience working with relational databases; Experience supporting ERP systems from a functional perspective with preference given to candidates who have supported Payroll, Human Resources, Student Affairs or Financial Aid applications; Experience using Microsoft Office software and enterprise ad hoc reporting tools; excellent communication skills both verbal and written. Desired Qualifications: A working knowledge of SCT Banner; experience working in a higher education environment; Experience using web page and web application tools; Experience working on a large, institution wide system implementation; and experience using the Oracle Discoverer reporting tool.
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