Country Representative, Syria

Canadian Red Cross - International Operations
  • Location
    Damascus , Syrian Arab Republic
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Apply by
  • Posted
    Mar 20

Position description

The Canadian Red Cross is looking for a Country Representative, Syria. Reporting to the Head of Region MENA, the Country Representative, Syria (CR) is responsible for the efficient and effective management of Canadian Red Cross supported programming in Syria, as well as representation of Canadian Red Cross with partners in Syria framed by IO Strategy 2020 (S2020) to deliver in the Last Mile.


The Country Representative will ensure that the CRC supported programs are implemented efficiently and effectively framed by IO 2019-2022 Operational Plan and the CRC Regional Strategy for MENA 2020-2023.


The Country Representative, Syria works as a collaborative member of the IO Senior Management Team and actively participates in ensuring the alignment of programs towards CRC’s Operational Strategy, builds and drives cohesion, shares information, updates on delivery and ensures accountability. The Country Representative, Syria will contribute to the success of the matrix model, the agility and scalability of the organization, delivering against the One Red Cross vision and interoperability and ensuring quality operations and programs overseas.


Who you are:

  • You have international experience working in emergency, conflict or post conflict contexts.
  • You have strong experience in effective country-level planning, Project Management and have strong technical capacity in community-based health and community-based surveillance.


You will enjoy: 

Culture: an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality


Opportunity: to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration


Employee Benefits: achieve a work/life balance for you and your new team with competitive vacation time, generous personal days and flexible work arrangements


Meaningful Work: The Country Representative is the most senior representative of the CRC with supervisory and managerial responsibilities.


In this role you will:

  • Ensure the consistent and quality implementation of all program activities as per expected objectives/goals, identified operating principles and within established budgets, timeframes and compliance requirements; 
  • Understand the needs and concerns of the NS and provide tailored and coordinated support to them within the framework and budgets of the agreed upon projects;
  • Maintain effective project management and tracking tools, ensuring real-time access to information on CRC programming. 
  • Ensure sound financial management of programming, including but not limited to effective budget planning, management within approved variances, forecasting, analysis and financial reporting.
  • Ensures appropriate identification and planning of required logistics support for effective and efficient delivery of programs;
  • Lead the development of proposals (in co-creation and with the support of NO) and contributes to the development of ideas generated from NO;
  • Maintain positive communications and partner relations in the best interests of CRCS’s presence in Syria, in line with CRC regional strategic directions and priorities
  • In coordination with CRC National Office, represent CRC in media and public forums and conduct media interviews as requested.
  • Ensure the successful identification, analysis, mapping and implementation of robust risk management plans for CRC in Syria. 
  • Maintain on-going analysis, scenario planning and contingency planning for CRC’s presence, partnerships and programs in Syria. 
  • Within existing RC/RC security frameworks, ensure the dissemination and enforcement of country delegation specific security rules and regulations and their understanding and respect by all CRC staff in country. 
  • Provides strong leadership, expertise and innovation in human resource planning in the management of the subordinates.


We’re looking for:

  • A minimum of 5 years senior management experience in a conflict setting, in a similar role 
  • A minimum of 3 years experience working in the Red Cross Red Crescent Movement (RC/RC) is preferred; 
  • A university degree in Public Health, Humanitarian Assistance or relevant field and/or equivalent combination of education and experience; 
  • Demonstrated success in project coordination, including planning, design, management and reporting 
  • Demonstrated commitment to the principles of the RCRC Movement; previous RCRC Movement experience a strong asset. 
  • Experience in and knowledge of the Middle East and North Africa a strong asset
  • Ability to live in fragile/conflict environment and abide by strict security policies.
  • Strong, analytical, diplomatic and negotiation skills with previous experience in representational roles and liaising with numerous stakeholders. 
  • Strong program management skills, including a demonstrated understanding of program management in complex environments 
  • Proven skills and experience in strategy development/implementation, finance and risk management, people and performance management 
  • Excellent communication skills, both verbal and written, in English. Fluency in Arabic a strong asset. 
  • Strong organizational skills, with attention to detail and a proven ability to effectively multi-task. 
  • Demonstrated solutions-oriented manager, with proven analytical skills. 
  • Ability to live in fragile/conflict environment and abide by strict security policies.
  • Demonstrated commitment to the principles of the RCRC Movement; previous RCRC Movement experience a strong asset. 
  • Resilience and adaptability to changing circumstances and an evolving environment
  • Commitment to the Principles of the Red Cross Movement.


Working Conditions

  • This is a field-based position. Working in countries of operation is very demanding, both physically and psychologically. Difficult working conditions are expected, including the following:
  • Issues of access and mobility due to the dynamic nature of an emergency situation and proximity to disaster-affected area
  • Long hours of work in a demanding context with limited resources
  • The ability to work in a high risk, fluid and evolving situation may be required, as is the ability to work in stressful and often ambiguous conditions.
  • Basic living conditions that may include intermittent electricity, Internet and other basic services 
  • CRCS supports a safe working environment and comfortable accommodation however, as in all contexts, delegates must be aware and responsible for their personal safety and that of employees under their supervision.
  • In some contexts, legal frameworks and institutions to enforce the rule of law are largely undeveloped. 
  • In some remote areas access to healthcare could be limited or non-existent
  • All CRCS delegates must be cleared by the Travel Health Team with full medical and vaccination clearance.


The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.


Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

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