The State Manager/Field Manager is responsible for Room to Read’s operations in a geographic area, a state in this case. The SM is primarily responsible for ensuring the timely and effective implementation of programs at the field office, including implementation, spending, hiring, local procurement, inventory management, distribution and logistical support. The position is required to take initiative for project management, improving work approaches, partnerships, selection of projects sites, and ensuring adequate staff to work at the field level. S/he will work to strengthen coordination and collaboration within teams and across all CO program teams, maintaining and ensuring constructive communication, building team morale within individual teams and contributing to a positive working environment. S/he will report to the Senior Manager - Program Operations and will have various positions reporting to him/her. The State Manager directly manages the Literacy Program Officer, and Girls’ Education Program (“GEP”) Program Officer. The Literacy Program Field Officer (Technical) and School Infrastructure Officer have dotted line reporting to the CO Literacy Technical Unit.
Roles and Responsibilities
Management and Coordination
- Ensures efficient and effective coordination across all elements of the Literacy Program and Girls’ Education Program in his/her region;
- Supervises and oversees the work of the field staff and is responsible for optimizing their productivity through effective management and leadership techniques (i.e., coaching/advising);
- Ensures staff are consistently complying and adhering to policies, procedures and guidelines articulated in the CO handbooks, and facilitates the dissemination of information to all staff members to promote transparency;
- Supports staff through consultation with CO-level technical team to regularly assess staff capacity building needs;
- Ensures the performance management process is well-planned and conducted in a timely for all field staff. This includes setting performance goals, conducting progress check-ins, providing feedback, conducting year-end appraisals, and making recommendations for staff development and career advancement;
- Collaborates with Human Resources to handle recruitment and training of staff according to need;
- Leads and facilitates field staff in bi-weekly or monthly meetings to review progress against plans, find solutions to problems, share lessons learned, exchange expertise across programs, and to motivate and encourage teamwork;
- Ensures that field-staff are aware of and understand the programs’ goals and objectives, working approaches and methodology, and have all necessary information related to annual plans, targets, and implementation calendars;
- Supervises and assist program team in timely and effective implementation of program activities as per the implementation calendar and approved budget. Supervises fund disbursement, reviews and approves the field monthly financial expenses in accordance with financial and purchasing policy and procedures;
- Perform other tasks as assigned by the Program Operations Director or Country Director.
Program Implementation and Monitoring
- Leads, coordinates and reports the implementation and achievement of the CO's program targets in the region, while ensuring high impact for children, quality and cost-effectiveness in accordance with the strategy, policies and guidelines of RtR;
- Conducts regular field visits to monitor and verify the programs’ progress and impact, understand the challenges and needs of stakeholders (e.g., RtR staff, Social Mobilizers, Field Facilitators, communities, children, etc...), and the appropriate RtR solutions;
- Oversees the implementation of the global Family & Community Engagement (“F&CE”) strategy in the region, including coordinating site selection activities, ensuring schools are advancing along the F&CE strategy continuum, as appropriate, and supervising the regular support provided to schools by field staff.
Planning, Reporting and Documentation
- Develops the field office annual and long-term plans, and budgets appropriately to meet the goals and objectives of the RtR Country Office;
- Coordinates the timely completion of annual planning;
- Prepares monthly and quarterly implementation and budget forecasting;
- Develops quarterly report for distributing to partners, if applicable;
- Uses data from the field, and from other available resources for efficient planning and implementation of RtR programs.
External Coordination and Networking
- Attends to donor affairs including hosting donor and project site visits in collaboration with programs staff;
- Meets regularly with local government representatives, NGO partners, school administrators and parent groups;
- Assist RtR communication team in promotion of RtR programs through active media liasioning in state in accordance with the strategy, policies and guidelines of RtR;
- Promotes and protects the reputation of Room to Read in external settings, ensuring that the organization’s experience and expertise is well communicated and consistently presented, and that we are looked upon as a professional Education organization;
- Liaises with NGO Partner and Government Agencies, especially at provincial and district education levels. This includes periodic meetings with partners to exchange information and updating programs’ work progresses.
- Master’s in Education/social sciences/Social Work or equivalent;
- Minimum 8 - 10 years of relevant experience with 2+ years of management experience;
- Prior experience of community engagement/mobilization activities;
- Awareness about language and reading practices and approaches;
- Strong oral and written communication skills;
- Efficient with MS office and basic data analysis using excel.
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