Established in 1959, the Inter-American Development Bank (“IDB” or “Bank”) is the main source of financing for economic, social and institutional development in Latin America and the Caribbean, providing loans, grants, guarantees, policy advice and technical assistance to the public and private sectors of their borrowing countries.
The Sector Strategy on Institutions for Growth and Social Welfare (GN-2587) of March 2011, presented within the framework of the priorities set by the Ninth Capital Increase (CGI 9) aims to improve the effectiveness of the Bank in the strengthening of the institutional bases of development in the LAC region, focusing resources on areas of high added value and in which the institution has comparative advantages.
Regarding the strengthening and modernization of institutions, the Sector Strategy includes, among other areas: promoting reforms that reduce excessive transaction costs for citizens and businesses in their interaction with governments, promoting the use of information technologies and communication (ICT), promote the improvement of the provision of public services, and the promotion of transparency, access to information and openness of government.
The team’s mission:
The Division of Innovation in Citizen Services (ICS) has the responsibility of addressing issues of public sector governance and institutional capacity of the State (GA-232-38) in different sectors, at all levels of government and with different State powers. Part of this agenda includes supporting the IDB member countries in their efforts to promote a better government for its citizens, understood from three key dimensions aligned with the Sector Strategy: effectiveness in achieving the expected government results; efficiency in the management of available public resources; and the opening of public institutions and the processes of formulation and implementation of policies.
This agenda is based on the generation of capacities for public management focused on citizens and aimed at improving the provision of quality public services. All this supported by the advances that ICTs have contributed to generate in public administration, through new forms of interaction with citizens, modernization of management processes, and strengthening decision-making. In order to collaborate with the efforts that the countries of the region are making in these areas, the Bank is carrying out the following activities:
For the development of the set of activities programmed according to the aforementioned initiatives, the ICS team will need a long-term support consultancy, whose main objective and characteristics are detailed here.
Core and Technical Competencies:
Ability to organize, plan and work on multiple projects or activities at the same time, and good management of graphic applications and electronic forms are required. Excellent handling of Microsoft Office Suite. Desirable knowledge of Tableau, Stata and / or R.
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