Manager, Organisational Development

World Organization of the Scout Movement
  • Location
    Geneva or Brussels, Belgium
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Apply by
  • Posted
    Nov 17

Position description

Responsible to: Regional Director, Europe Support Centre
Location: Flexible - Geneva (Switzerland) or Brussels (Belgium) office of the World Scout Bureau, Europe Support Centre
Duration: 5 years (renewable)


This role provides, in coordination with trained consultants (staff and volunteers), tailored support to NSOs, through the WOSM Services in Good GovernanceGrowthGSAT – WOSM’s Quality Standard and Impact Assessment.

In addition, the role carries specific responsibility for several tasks and objectives within the ESR including the operationalisation of the Monitoring and Evaluation (M&E) holistic framework, support the coordination of the WOSM Services in the Region and support the development of the next Regional Scout Plan.

Role description

Key responsibilities

WOSM Services

  • Ensure the deployment and monitoring of Services in the areas of:
    • Good Governance - strategic planning, monitoring & evaluation, financial and risk management, best practices in National Board management;
    • Growth - reinforcing growth strategies and initiatives across the Region;
    • GSAT - WOSM’s Quality Standard to support NSOs in achieving and complying with international best practices;
    • ompact Assessment - continue the development and coordinate the roll-out of a dedicated Service.
  • Support trained staff and volunteers to deliver the above Services to NSOs;
  • Support the coordination of the WOSM Services across the Region in collaboration with the Director of Scouting Development.

Monitoring and Evaluation

  • Operationalise the M&E holistic framework of the World Scout Bureau, i.e. ensuring M&E plans are in place, timely data collection, analysis and reporting on such topics as:
    • M&E of implementation of the regional sustainability plan and specific measures;
    • M&E of Safe from Harm compliance with the WOSM Constitutional requirement;
    • M&E of Diversity and Inclusion (D&I) plans and strategies across NSOs.
  • Coordinate the process to develop, monitor and evaluate and report on the Region Scout Plan, within the overall framework of WOSM’s Strategy for Scouting;
  • Take on the role of M&E champion of the Region, which involves being a focal point on M&E, promoting M&E culture, and providing input and feedback on M&E tools and training packages.

Team and culture

  • Support dedicated working groups of regional volunteers within the Operational Framework;
  • Liaise with counterparts in the World Scout Bureau’s Thematic Team for Organisational Development;
  • Streamline organisational development support across the regional staff team;
  • Undertake any other tasks as requested by the Regional Director.

Internal and External Relations

  • Work together with staff of the World Scout Bureau European Support Centres – (Geneva, Brussels, and any remote colleagues);
  • Work together with staff of the World Scout Bureau Global and Regional Support Centres;
  • Work together with trained regional consultants and volunteers of the Operational Framework;
  • Work together with representatives of National Scout Organizations in ESR.


The successful candidate will have experience in working in a team focused on coordinating and delivering support initiatives in a members driven and volunteers lead non-profit organisation. Hands-on experience with capacity strengthening in the non-profit sector is essential for this role.

Qualifications and experience

  • Relevant degree in social sciences, business management, project management or international development, or able to demonstrate equivalence through experience;
  • At least 3 years of work experience in a non-profit, NGO or international organization with experience in:
    • capacity strengthening (e.g. risk management, strategic PME, strengthening board capacity, impact assessment, membership development);
    • working on good governance and/or assessing compliance or quality in non-profits;
    • supporting monitoring and evaluation functions for medium to large scape projects and/or initiatives.
  • Experience in handling complex projects which require cross-team collaboration working strategically, building rapport, and communicating effectively across multiple country contexts;
  • Experience in working with volunteers as a professional staff (required).

Desired knowledge and skills

  • Understanding of organisational capacity strengthening in a non-profit context;
  • Expertise in one or more of the following areas is an asset:
    • Good governance principles and compliance;
    • Membership growth & development strategies;
    • Monitoring and Evaluation;
    • Impact Assessment;
    • Planning and delivering training sessions.
  • Data driven and able present data, draw trends and provide analysis;
  • Ability to write clear reports and concept papers;
  • Ability to work and co-operate within an international and multi-cultural framework;
  • Ability to balance multiple tasks and work well independently and collaboratively;
  • Ability to communicate effectively in English (written/spoken). Literacy in any other WOSM language would be considered an asset;
  • Demonstrable advanced computer literacy.

Personal qualities

  • Open-minded, willing to learn and onboard and drive change;
  • Self-motivated with a strong sense of initiative;
  • Able to work under tight deadlines with a problem-solving mentality;
  • Strong organisational skills;
  • Interested in working for a value driven organization, displays honesty, integrity and a strong sense of ethics in all actions and decisions;
  • Emotionally intelligent, able to build and sustain positive relationships with key stakeholders;
  • Willing to frequently travel abroad, including occasional work in evenings and weekends.

Summary of employment

Terms and conditions

The World Scout Bureau offers a range of tangible and intangible working benefits:

  • Salary in line with international non-governmental organisation standards, based on experience;
  • The position location is flexible to be based in Geneva (Switzerland) or Brussels (Belgium) office of the World Scout Bureau, Europe Support Centre;
  • The holiday entitlement is 25 days per year plus Belgian or Swiss public holidays.

Application instructions

Applications should be submitted to [email protected] by Sunday 5 December 2021, 23:59 CET, and should include:

  1. A curriculum vitae with full details of education and career history;
  2. A cover letter outlining your suitability for the role, relating your skills, knowledge, and experience to the requirements of the job description and personal specification. Your particular interest and motivation in applying for this role should also be outlined;
  3. Current contact information of at least two people who can provide employment references.

Questions or information request can be addressed to the Regional Director, Abir Koubaa through the same email [email protected].


Interviews with selected candidates will take place online between 8 and 17 December 2021. Only shortlisted candidates will be contacted.

The World Scout Bureau (WSB) is committed to taking due account of equality and diversity, should you require any additional support to apply or access the interview process. All appointments are made on merit by a fair and open process.

Discrimination disclaimer

The European Scout Region does not and shall not discriminate based on race, colour, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation in any of its activities or operations.

We are committed to providing an inclusive, safe, and welcoming environment for all members of our staff and volunteers. We continuously strive to ensure and improve inclusion practises, equal access, and opportunities for all.

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