GSOC Coordinator

  • Location
    Painted Post, New York
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    May 10

Position description

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

At Corning, our growth is fueled by a commitment to innovation. We succeed through sustained investment in research & development, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges. We are a four-time National Medal of Technology winner thanks to our technology leadership and R&D environment, which attract and enable the best scientific minds in the world. This pipeline of talent has brought life-changing innovation to your fingertips for more than 160 years.

Scope of Position:

The Global Security Operations Center (GSOC) Coordinator, under the guidance of the GSOC Supervisor, is responsible for monitoring the security of Corning’s employees, facilities, and property worldwide. The purpose of this position is to detect, analyze and appropriately respond to all threats to the corporation and its employees; these threats may include extreme weather conditions, political instability, crime, terror, infrastructure failures, life safety alarms and access control alarms.

Day to Day Responsibilities:

  • Professionally represent Corning Incorporated and the Global Security Division by performing duties including, but not limited to:
  • Communicating directly with Corning employees around the world as a primary first call/first report for all questions and concerns pertaining to security
  • Gathering security and threat information from multiple open-source intelligence services using a variety of web-based and in-house tools
  • Conducting risk analysis, and providing proactive guidance to travelers, expatiates, and facility management
  • Global monitoring of company assets, including alarm response with dispatch of emergency and/or security services
  • Compiling situational and after-action reports for both security and company management
  • Providing as-needed support for various security operations, crisis response, and business continuity functions
  • Performing business functions such as document drafting and revision, data tracking, and data analysis
  • Participates in and facilitates inter- and intra-shift exchange of operational information.
  • Actively participate in continuous improvement initiatives within the GSOC based on skillset, interest areas, and organizational priorities

Travel Requirements:

  • No travel required.

Hours of work/work schedule/flex-time:

  • The schedule is rotating schedule of 11p-7a, 7a-3p, 3p-11p.
  • This role will have their schedule set 6 weeks in advance.
  • Due to the 24/7 nature of the GSOC operation, candidates for this role must have availability to work weekends and holidays as scheduled.
  • Additionally, scheduled and unscheduled overtime are possible at times to ensure proper coverage.

Required Education:

  • Bachelor’s degree (Business/Political Science/International Relations, or related field)
  • Or Associate’s degree with 2+ years’ experience in a related field

Required Skills:

  • Strict adherence to Corning’s Values of Integrity and the Individual
  • Flexibility to work all shifts and a willingness to work scheduled and unscheduled overtime
  • Strong customer service skills
  • Aptitude for clear and effective writing under time-sensitive conditions
  • Superior telephone and face-to-face verbal communication skills, including experience clarifying information in a friendly and positive manner
  • Ability to establish priorities, multitask, work independently, and complete objectives in a fast-paced and demanding work environment
  • Sound operational judgment
  • Comfortable in a high-tech work environment, with constant learning of new tools and processes
  • Good working knowledge of Microsoft Office Suite, especially Word, Excel, PowerPoint, SharePoint
  • Must maintain a high degree of confidentiality
  • Strong team player with a professional interpersonal style

Desired Experience / Qualifications / Skills:

  • Familiarity with or desire to learn SQL, NodeJS, HTML, or general data science to support development of an in-house database solution.
  • Broad geopolitical awareness, knowledge of international events, and cultural sensitivity
  • Experience conducting research and acquiring and analyzing data
  • Technical writing experience
  • 2nd language – Mandarin, Korean, German, French, Spanish or Portuguese preferred

Application instructions

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