Program Coordinator, Information Management

  • Location
    Seattle, Washington
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Sep 09

Position description

Landesa is seeking a savvy Program Coordinator with a strong understanding of information management and administration who can facilitate a high volume of work with efficiency and grace. This organized, action-oriented and challenge-ready individual will be responsible for a range of administrative, financial, and information management work connected with our Corporate Engagement team and their portfolio of projects, and also work directly with the Program Manager for Global Program Operations to improve Landesa’s Information Management systems, processes and flows. In short, the person filling this role will bring an affinity and skillset for dynamic, fast-paced and coordinative administrative work that helps Landesa work better, in particular with regards to information management.


The Program Coordinator will report to the Program Manager on Landesa’s Program Operations team and will contribute to that team’s development and integration of information management systems, processes and tools that strengthen Landesa’s programmatic work. For additional day-to-day assignments and provision of administrative support, the Program Coordinator will work directly with the Director of Corporate Engagement (CE) based in Seattle. 


About Landesa: Landesa is an international nonprofit dedicated to ending global poverty by securing land rights for the people experiencing poverty around the globe. Founded in 1981, Landesa has worked in 50 countries throughout the world, with a central office in Seattle, WA and regional offices in China, India, Liberia, Myanmar and Tanzania. The organization is widely supported by partners, including NGOs, foundations, donor agencies (USAID, World Bank, etc.), world leaders, educational institutions and individual supporters throughout the world. Landesa partners with governments, civil society, and companies to develop pro-poor and gender-sensitive laws, policies and programs that have helped strengthen land rights for more than 180 million families.


About the job: 

As a member of the Program Operations team, the Program Coordinator will be responsible for (40%):


·      Contributing insights and at times leading work in the team’s development of information management systems, processes and tools to support quality and efficiency in Landesa’s programmatic and operational work and aligns regional office(s) and United States headquarters. 

·      Serving as the Program Operations frontline on the CE team, integrating Program Operations innovations into team habits and helping colleagues to adopt new technologies and processes.


The Program Coordinator will also provide a range of program and administrative support to the CE team. Though based in the US, the cross-cutting nature and reach of this position extends to engagement across all Landesa offices. Administrative support includes (60%):


·      Building and managing information tracking systems: Spotting the need for and putting in place technologically integrated and automated systems and processes that support effective program and project management and adherence to previously developed systems and processes. Managing storage and flow of information regarding multiple projects, including associated financial information, grants and contract awards, sub-contractors and partner organizations, and project deliverables.

·      Providing operational and administrative support: ensuring the team and its portfolio of projects runs as a well-oiled machine by managing administrative tasks in a timely, organized and efficient manner, including tasks related to calendar and timeline management; note-taking; travel logistics; developing budgets and consolidating financial information; expense reporting; event planning; document storage; copy editing; coordination of consultants, invoices and contracting agreements; grant and contract administration; proposal development; and general troubleshooting and interdepartmental coordination. 


About the successful candidate: The following experience and qualities will support success as a candidate:


·      A Bachelor’s degree in Information Management Science or Administration; or an equivalent combination of education and experience a strong plus.

·      Knowledge of and dedication to principles of diversity, equity and inclusion in internal and external work. 

·      An appreciation for process and an ability to quickly grasp the resources, stakeholders, information and decision points necessary for bringing a multifaceted task to completion; an ability to “herd” people and workflows.

·      Manages a high volume of work with efficiency: Has, or can create, a system for keeping tasks from slipping through the cracks. Able to juggle competing demands and prioritize without sacrificing quality. Plans backwards to make deadlines. Asks for help when needed. 

·      A sense of humor and excellent interpersonal skills with the ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. A strong communicator who values process and the journey as well as the destination. 

·      An eagerness to seize challenges and to create efficiency and ease for multiple teams.


Information Management 

·      2-3 years’ experience understanding information architectures, systems and process flows, and applied information management activities. Knowledgeable in Office 365 structures and Apps, in particular, utilization of Power BI and Automation. 

·      Self-driven interest to keep abreast of new and emerging technologies. 

·      A high level of comfort coordinating and managing information in large, complex, multi-stakeholder projects.

·      Comfort with coaching and teaching others how to utilize and learn new technologies or ways of doing work. 



·      2-3 years’ experience performing administrative or coordinative work in a variable but process-intensive environment; experience in a non-profit, financial or legal setting is a plus, and experience working in an international organization or across countries and cultures is preferred.

·      Top-notch ability in tools that enable highly effective administrative work, such as CRM Databases, Office 365, Outlook, PowerPoint, Word, and especially Excel; an enthusiasm for learning new features, tools and systems is important. Expands comfort for learning new technologies to teaching others. 

·      A robust understanding of budgeting principles and approaches. Experience in Adaptive Insights platform a plus. 

·      Experience supporting resource development through fundraising and grant writing, as well as administration activities of grants and contracts of both private and public funders. 

·      Experience with public and private sector contracting and administration a strong plus.

Application instructions

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