UX Content Strategist

Google
  • Location
    London, United Kingdom
  • Sector
    Commercial
  • Experience
    Early Career / Mid Career
  • Posted
    Sep 12

Position description

As a User Experience writer, you are an advocate for Google design, working to shape product experiences by creating useful, meaningful text that helps users complete the task at hand. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, you have a portfolio of work that demonstrates content that simplifies and beautifies the overall user experience. 

You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices, and are an expert in your product. You provide content recommendations that include the right words and sometimes complementary data and images.

Opening date for applications: 11th September 2018 

Closing date for applications: 10th October 2018 

Competitive salary applies.

User experience (UX) is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to yield insights that inform product strategy and guide the design of the experiences we create. Our multidisciplinary UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and performance. We collaborate closely with product managers, software engineers, and many others to solve complex challenges and craft powerful experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities 

  • Compose content for apps, communities, emails, newsletters, notifications, articles and summaries tailored for users in emerging markets.
  • Collaborate with researchers, community teams and product leaders to create narratives that resonate with Google’s users in emerging markets.
  • Scope, organize and track content design projects.
  • Prioritize multiple stakeholder requests.
  • Work to execute emerging market-specific products and features with Product Managers, UX researchers, designers and other stakeholders.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Communications, Journalism, International Relations or Marketing or equivalent practical experience.
  • Experience working on content aimed at users in emerging and/or developing markets.
  • Experience in editorial, marketing or UX/UI writing.

Preferred qualifications:

  • Experience writing for voice and/or video.
  • Experience working with user research and analyzing customer feedback.
  • Highly collaborative team player, experienced working with product, engineering and UX teams.
  • Proven ability to help define and maintain brand voice and tailor content for mobile experiences.
  • Ability to speak and write in one or more of the following languages: Spanish, Portuguese (BR), Bahasa Indonesian, Hindi and/or Bengali fluently and idiomatically.

Application instructions

Please be sure to indicate that you saw this position on Globaljobs.org

follow us on Twitter