Org. Setting and Reporting
This position is located within the United Nations Verification Mission in Colombia. The Head of the Regional Office reports to the Director of Field Coordination in Bogotá, which falls under the Deputy Special-Representative of the Secretary-General. The Head of Regional Office is the Mission's most senior representative in his/her geographical area of responsibility and assumes overall responsibility for administering the Regional Office as well as for managing field teams under the authority of the Regional Office, in line with the mandate and strategic guidance provided by Mission headquarters. The Head of Office represents the Mission and is responsible for engaging all relevant governmental and non-governmental actors, as well as the UN system, in the department(s) covered, regarding the Mission´s mandate and activities.
In line with the Mission´s mandate and strategic guidance provided by Mission headquarters, as well as applicable principles, rules and regulation, and within limits of delegated authority, the Head of Office is responsible for the effective running of the Regional Office and for, but not limited to, the following duties:
Professionalism - Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication - Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed.
Teamwork – Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Managing Performance - Delegates the appropriate responsibility, accountability, and decision-making authority; Makes sure that roles, responsibilities, and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff.
Encourages risk-taking and supports staff when they make mistakes; Actively supports the development and career aspirations of staff; Appraises performance fairly.
Judgement/Decision-making - Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; Gathers relevant information before making a decision; Considers positive and negative impact on others and on the Organization; Proposes a course of action or makes a recommendation based on all available information; Checks assumptions against facts; Determines that the actions proposed will satisfy the expressed and underlying needs for the decision; Makes tough decisions when necessary.
An Advanced university degree (Master's degree or equivalent) in political science, international relations, social science, economics, law, public administration, or a related field is required. A first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of the advanced university degree.
A minimum of ten (10) years of progressively responsible experience in political, civil or humanitarian affairs, human rights, programme management, or a related field is required. A proven track record of leadership in multi-cultural settings, including management and coordination of multi-disciplinary teams, is required. Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds, and programmes) - or similar international organization or non-governmental organization - in a conflict or post-conflict setting is required. Extensive experience in outreach, facilitation, analysis, advice and reporting is required. Experience in working with civil society organizations as well as national and international security forces (police and military) are highly desirable. Experience working in Latin America is desirable.
English and French are the working languages of the United Nations. For this position, fluency in English and Spanish (both oral and written) is required.
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