European Study Center Liaison

University of the Incarnate Word
  • Location
    San Antonio, Texas
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    Oct 25

Position description

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The European Study Center Liaison’s primary role is to serve as the main recruiter for the University of the Incarnate Word’s (UIW) European Study Centers (ESCs), located in Heidelberg, Germany and Strasbourg, France. The secondary role of the Liaison is to serve as the administrative conduit between UIW and the ESC’s academic and administrative team, facilitating the alignment of strategies, objectives, active communication, and future initiatives. This role is based out of UIW’s campus located in San Antonio, Texas. This role reports to the UIW Director of International Affairs and may supervise student volunteers or ambassadors. This role ensures compliance with all associated policies, rules, and regulations.


-Actively recruits students from academic institutions, including UIW, to increase participation in the European Student Centers (ESCs);
-Supervises and collaborates with the European Study Center Liaison to ensure recruiting objectives and goals are met;
-Provides customer service oriented, student-centered guidance and counsel based on individual circumstances, preferences, etc. and in compliance with all associated policies, rules and regulations;
-Identifies service improvement opportunities that will enhance guidance/counsel delivered;
-Academic and general advising & counseling may include: 
-Presenting and advising prospective students for the ESCs academic program through group presentations, institutional visits, individual meetings, email and phone, assisting them to choose appropriate course options based on requirements, course offerings, and academic preparation;
-Providing complete admissions instructions and resources to outbound students regarding the European Study Centers (ESCs) study abroad policies and helping them prepare for their experiences abroad;
-Guiding and directing students to the appropriate UIW and/or ESCs support offices and administrators in order to help students address issues such as accessibility, health and mental health, safety, identity and diversity, financial considerations, academic progress and conduct records;
-Participating in student conduct meetings and appeals panels;
-Responding to questions from parents/guardians and campus partners, as appropriate;
-Continuing to provide advising services to students abroad and counseling returnees on reentry issues, campus activities, volunteer opportunities, and career options;


Description of Job Duties

-Maintains the online application system and provides assistance to students;
-Contacts, schedules, and implements visitations with potential and current partner universities, institutions, organizations, and third party providers for the purpose of recruiting students and increasing participation at the ESCs;
-Establishes MOU’s or agreements with universities, institutions, and/or third party providers aimed at increasing participation at the ESCs;
-Gathers, summarizes and reports the online application status of ESCs participants;
-Submits weekly, monthly, quarterly, and yearly reports of applicants who have participated in the ESCs program;
-Researches, analyzes, and contacts potential partner universities, institutions, organizations, and third party providers for the purpose of recruiting students and increasing participation at the ESCs;
-Leads the collaborative and creative process of new program or special program development with potential partner universities, institutions, organizations, and third party providers for the purpose of recruiting students and increasing participation at the ESCs;
-Updates the UIW and the ESCs team of new or special programs;
-Leads promotional activities aimed at informing students, parents, faculty, deans, and staff regarding the ESC application application, process, course offerings, faculty-led programs and current/future programs;
-Coordinates with the ECSs team in reviewing UIW and non-UIW student admission application status and helps to determine admission decisions to the programs;
-Helps to set, monitor, and disseminate conditions for admissions, process confirmation forms and complete program approval forms;
-Oversees the maintenance of accurate student records;
-Presents and co-develops with the UIW Int’l Affairs team to implement strategic plans and contributes to the administrative process by reviewing existing practices and recommending enhancements and improvements


-Multi-tasking skills enabling the prioritization of various projects and meeting deadlines;
-Existing technological competence and eagerness to learn new systems for quick implementation;
-Excellent understanding of academic courses and requirements;
-Excellent interpersonal skills;
-Ability to advise with sensitivity, including providing appropriate referrals, maintaining confidentiality, and handling sensitive matters with tact and discretion;
-Up-to-date passport and able and eligible to travel domestically and internationally;
-Excellent oral and written communication skills;
-Excellent multi-tasking abilities;
-Strong computer skills;
-Attention to detail;
-Ability to travel 80% of the time;
-Ability to work effectively with individuals from diverse communities and cultures;
-Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Master’s degree from an accredited university.

Required Work Experience

-At least one (1) year of living and/or working overseas and/or comparable experience;
-Minimum of three (3) years working as a study abroad advisor or study abroad recruiter

Preferred Qualifications

-Ph.D. in a related field (i.e., International Relations, Education, International Business, Management);
-Student admissions and recruiting experience;
-Study Abroad experience;
-Oral and written skills in Spanish and German; 
-Strong data management skills and experience with study abroad application and database systems;
-Demonstrated ability to organize, plan and market events;
-Ability to handle complex projects and work independently to follow them through to completion;
-Familiarity with regional and national education in Germany and the U.S.;
-Knowledge of current health, safety, and security issues, as they affect students abroad, specifically in Germany

Required Certifications, Licenses or Registrations

-Valid Texas driver’s license with the ability to be insured through UIW’s vehicle insurance carrier;
-Valid US Passport for international travel, due to recruitment purposes

Work Hours

-The European Study Center Program Liaison is required to work evening and weekend events throughout the academic year to participate in advising and outreach activities on other academic campuses and oversee UIW campus promotional campaigns, when available;
-The position requires the Liaison to be based on UIW’s main campus in San Antonio, Texas and entails at least 80% domestic and international travel to off-campus meetings, study abroad fairs, presentations, professional conferences, and international study sites.

Application instructions

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