Org. Setting and Reporting
Located in the Information and Communications Technology and Disaster Risk Reduction (IDD) Division, the ICT and Development Section (IDS) provides analytical support and promotes regional policy dialogue and partnerships for improved ICT connectivity in support of inclusive and resilient development. IDS promotes integrated and people-centered approaches by providing member States (in particular, to least developed countries and countries with special needs) with socioeconomic analysis on rapid advances in ICT, emerging trends, and policy options and recommendations for addressing the digital divide.
This position is located in the ICT and Development Section (IDS), Information and Communications Technology and Disaster Risk Reduction Division. The incumbent reports to the Director of the Information and Communications Technology and Disaster Risk Reduction Division (IDD).
Under the direct supervision of the Director of IDD, the incumbent is required to perform the following functions:
- Provides policy guidance on conceptual strategy development and management of the implementation of overall strategies and intra and inter-divisional/departmental policies and procedures.
- Plans and oversees the management of activities undertaken by the Section; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinating diverse projects in the ICT and Development Section, and, in liaison with other organizations of the United Nations System, donors and agencies as appropriate.
- Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section; provides programmatic and substantive reviews of drafts prepared by others.
- Provides substantive input in the preparation of position papers and reports for presentation to intergovernmental bodies such as the Committee on Information and Communications Technology, Science, Technology and Innovation, Commission Session, Advisory Committee of Permanent Representatives and Other Representatives Designated by Members of the Commission, Economic and Social Council, and other policy-making organs, as appropriate.
- Contributes to the reporting to intergovernmental bodies on budget/programme performance or on programmatic/substantive issues, as appropriate, particularly those presented in biannual and/or annual reports.
- Ensures that the outputs produced by the Section maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Section under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates.
- Prepares inputs for the work programme of the Division, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
- Carries out programmatic/administrative tasks necessary for the functioning of the Section, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates.
- Recruits staff for Section taking due account geographical and gender balance and other institutional values.
- Manages, guides, develops and trains staff under his/her supervision.
- Fosters teamwork and communication among staff in the Section and across the Secretariat and organizational boundaries.
- Represents the Organization at inter-agency meetings, seminars, etc. on ICT and development related issues.
- Participates in international, regional or country-level meetings and provides programmatic/substantive expertise on an issue, or hold programmatic/substantive and organizational discussions with representatives of think tanks, private sectors and NGOs concerned with ICT and development.
- Professionalism: Ability to identify, develop and lead technical assistance as well as policy advisory programmes on ICT for development at country level. Knowledge of using ICT to promote sustainable development. Ability to produce reports and papers on ICT for development and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of ICT and related policies to promote and support inclusive and sustainable development; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
- Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
- Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
- Advanced university degree (Master’s degree or equivalent) in technology, economics or related area. A relevant first-level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
- A minimum of ten years of progressively responsible experience in the use of technologies and socio-economic policy development to support sustainable development through technical and advisory support is required.
- Experience in leading and managing multidisciplinary teams in diverse cultural contexts and in progressively larger numbers of team members is required.
- Demonstrated experience of successful project management, innovative partnerships and fundraising is required.
- Experience in setting up and running programmes and projects that support innovative ICT connectivity for vulnerable or marginalized groups is desirable.
- Work experience in the Asia-Pacific region is desirable.
- English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
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