Associate Director, Development

American Cancer Society
  • Location
    Los Angeles, California
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Feb 17

Position description

It is a calling. And the people who answer it are fulfilled.

Leads a team of staff responsible for a revenue portfolio driven by priority relationships, account management, events, and fundraising activities with accountability for million-dollar plus income targets, as well as mission and advocacy integration. Ensures team goal achievement through the effective leadership, engagement, empowerment and mobilization of diverse partners, constituents, and volunteers.

  • Manages, coaches, develops, and trains a team of development staff, each responsible for substantial account and revenue portfolios.
  • Accountable for the team’s achievement of significant revenue targets for a portfolio of priority relationships, account management, fundraising activities and events
  • Ensures team engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goals.
  • Serves on the Market Leadership Team and contributes to building the strategy.
  • Manages team to successful volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles.
  • Leads the development of relationships and engagement of target partners, organizations, corporations, and individuals.
  • Ensures the implementation of best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities.
  • Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment
  • Ensures team engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed.
  • Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning.
  • Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls.
  • Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the cultural beliefs and values of the Society.

Position Requirements:

Bachelor’s degree in related field and/or equivalent combination of education and experience. Five year related experience preferred, working within a multi-million dollar organization a plus. Past staff management experience preferred.

Demonstrates Community Development Competencies: Action oriented - Attracts top talent - Being resilient - Builds networks - Customer focus - Drives engagement - Balances stakeholders - Ensures accountability

  • Excellent written and verbal communication, presentation, and interpersonal skills.
  • Able to work successfully in a diverse team environment.
  • Ability to recruit, train and motivate community-based volunteers.
  • Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
  • Proven relationship building, persuasion and influence skills.
  • Strong customer service orientation, with extensive experience in effectively addressing and resolving issues.
  • Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
  • Outcome driven; strong project management ability.
  • Able to work through others to accomplish goals.
  • Strong market, community and constituent perspective.
  • Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
  • Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
  • Proficient in computer-based information systems.
  • Must have access to car or be able to transport materials to and from meetings and special events/programs.
  • Must be able to staff evening and weekend meetings, events and programs.
  • Must be able to lift 30 lbs and perform set up/take down of event equipment.

Application instructions

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