USPSC Surge Staffing Officer (Multiple Positions)

USAID/BHA
  • Location
    Washington, D.C.
  • Sector
    Government
  • Experience
    Mid Career
  • Apply by
    Apr-13-2023
  • Posted
    Apr 13

Position description

SOLICITATION NUMBER:          720BHA21R00026

 

ISSUANCE DATE:                          April 13, 2021                 

CLOSING DATE AND TIME:       April 13, 2023, 12:00 P.M. Eastern Time                              

 

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

 

Dear Prospective Offerors:

 

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Field and Response Operations (FARO), is seeking offers from qualified U.S. citizens to provide personal service as a Surge Staffing Officer under a United States Personal Services Contract (USPSC), as described in the solicitation.

 

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

 

  1. Complete resume. In order to fully evaluate your offer, your resume must include: 

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional:  How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

 

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 

 

  1. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms. 

 

 

 

 

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

 

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list.  The selectee will be provided with guidance regarding this registration.

 

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

 

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&

sysparm_search=kb0013183

 

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:

 

            FARO Recruitment Team

            E-Mail Address: [email protected]

            Website: www.BHAjobs.net

 

Any questions on this solicitation may be directed to the FARO Recruitment Team via the information provided above.

 

Sincerely,                                                       

 

Renee Newton

Contracting Officer

 

DUTIES AND RESPONSIBILITIES

 

The Surge Staffing Officer will support the operation and maintenance of the SRG program. Support the activation of SRG, assist with the development of their scopes of work, facilitate their orientation and training on the administrative, financial, technical operations and training requirements of BHA, and monitor the evaluation process of their performance after each activation; determine pipeline balances and budgets proposals for contract renewal.

 

The duties and responsibilities include: 

 

At the GS-11 Equivalent Level

 

  • Provide daily administrative and operational support for the SST. 
  • Provide administrative and personnel support to SRG staff, including timekeeping and travel guidance. 
  • Provide administrative and personnel support to SRG personnel including tracking funding balances, facilitating submission of vouchers, coordinating training requirements and other support, as required.
  • Assist senior staff as needed on operational systems and processes, including developing and maintaining standard operating procedures for administrative support for the SST. 
  • Coordinate with relevant staff to define training requirements and assist in the preparation of training materials for SRG staff.
  • Keep apprised of new staffing actions under SRG portfolio. 
  • Develop and maintain systems to track the flow of work related to recruitment and contract actions. 
  • Draft recurring reports based on collected data or formalized databases. 
  • Monitor contract actions in agency procurement systems and financial systems.
  • Provide information for recurring bureau and agency reports as well as assist in responding to requests for information and taskers.   
  • Assist in maintaining SST resources and source documents.  
  • Assist with the orientation of new SRG personnel and keep all SRG informed of changes to the administrative, financial, technical, operational, and training requirements of BHA.
  • Assist team members in coordinating administrative support before and during large disaster operations, training sessions, conferences, and other large-scale operations or projects.
  • Maintain an updated and standardized filing system of personnel files for surge staff to include the SRG.  
  • Maintain a database on all contracted SRG personnel to ensure that all requirements are met and to provide information to the rest of BHA on their availability, skills, and previous BHA experience.  
  • Maintain a database on all FARO Rover personnel to ensure that all requirements are met and to provide information to the rest of FARO on their availability, skills, and previous FARO experience.  
  • Maintain a professional demeanor during all interactions and maintain a customer-service approach while working to resolve any issues.
  • Track and process the activations of SRG/Detailer personnel from initial activation, to evaluation of their performance after each activation.  
  • Track and process the rotations of FARO Rover personnel including evaluation of their performance after each rotation.  
  • Track deadlines and due dates for products that SST produces, including personnel evaluations and contract actions.  
  • Manage data across multiple systems as required.
  • Review and appropriately archive documents and files in accordance with Agency policies. 
  • Oversee the maintenance of an updated and standardized filing system of personnel files for the SST.
  • Use Microsoft Office applications to include Excel, Word, and PowerPoint among others to prepare documents, correspondence, spreadsheets, reports, etc. accomplish work.
  • Attend team, office, and other meetings as assigned by the Team Leader and, when necessary, prepare summaries of these meetings.
  • Expedite the flow of programmatic, operational, and other documents through the clearance process. 
  • Serve as a liaison across teams and divisions on staffing administrative support issues. 
  • Become competent in corporate systems including Personnel, Experience, Training, Equipment, Readiness (PETER) to produce standard reports and ad-hoc reports. 
  • Research and collect data, using online tools and services, on humanitarian response needs, trends, etc. for team members and team leadership. 
  • Support senior team members to develop templates and timelines, and assist in developing operational guidance for BHA staff, as needed.  
  • Serve, as needed, as SST/R2D representative on technical evaluation panels for BHA solicitations including USPSCs and Contracts.  
  • Serve as the BHA after-hours Duty Officer on a rotational basis; approximately one week every six months.  
  • As needed, serve as a member of the Washington-based Response Management Teams (RMTs) which provide services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on RMTs will be varied. RMT service is not a core requirement or expectation, but occasional RMT activations are possible.  
  • As needed, serve on DARTs which would involve deployment overseas for an extended period. DART service is not a core requirement, but occasional deployments are possible. 
  • As needed, may serve on temporary detail within the office, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.  
  • Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s  Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements set forth in the COR designation letter and the AOR designation letter.

 

At the GS-12 Equivalent Level

 

At this grade level, (if the PSC is promoted during contract performance) the Surge Staffing Officer has demonstrated satisfactory competence in the duties and responsibilities described above. He/she will perform the above listed duties including the following duties below:

 

  • Coordinate the orientation of new SST staff and keep them informed of changes to the administrative, financial, technical, operational and training requirements of BHA.
  • Coordinate and participate in the scheduling, organizing and execution of meetings, conferences and off-site events; including the management of calendar invitations, phone bridge lines, video conference calls, agendas, room reservations and note taking. 
  • Coordinate responses to information requests related to staffing data.  
  • Coordinate the routing of various documents and memos through the approval chain, following up on pending details and ensuring deadlines are met.
  • Develop proficiency in basic budgetary and financial management concepts, including principles of appropriations law, funds control violations, and pertinent USAID budgetary or financial policies. 
  • Perform data quality assurance and review.  
  • Facilitate regular team meetings and brief on staffing administrative support related information.
  • Facilitate recruitment of SRG using USAID systems; serve, as needed, as SST/R2D Technical Evaluation Committee (TEC) Chair on technical evaluation panels for BHA solicitations including USPSCs and Contracts.  
  • Assist with the preparation of the SST annual budget. 
  • Assist senior team members and leadership in analysis of staffing patterns; research historical requests, and gather and analyze data, as needed.  
  • Review and recommend budgets for prospective and existing SRG PSCs.
  • Provide functional training and onboarding support to senior colleagues on SST/R2D systems and standard operating procedures. 

 

At the GS-13 Equivalent Level

 

At this grade level, (if the PSC is promoted during contract performance) the Surge Staffing Officer has demonstrated satisfactory competence in the duties and responsibilities described above. He/she will perform the above listed duties including the following duties below:

 

  • Serve as Acting Surge Staffing Team Lead in absence of Team Lead, supervising the work assignments of the team.
  • Represent SST and R2D in meetings with stakeholders discussing operational priorities, objectives, progress, results, and challenges. 
  • Demonstrate understanding of USAID policy and guidance on PSCs and develop proficiency in all Agency corporate financial and procurement management systems used to manage and program BHA’s disaster assistance funding.
  • Attend office-wide coordination meetings as SST/R2D’s point of contact in the area of responsibility and ensure SST/R2D interests and priorities are clearly articulated. 
  • Participate in interagency and stakeholder-wide meetings as assigned by the Team Leader. 
  • Represent SST/R2D interests to external stakeholders such as IT support contractors who are designing and maintaining BHA corporate platforms.  

 

SUPERVISORY RELATIONSHIP:

The USPSC will take direction from and report to the R2D/SST Team Leader or his/her designee. 

 

SUPERVISORY CONTROLS:

For GS-11 equivalent: Supervisor sets overall objectives and resources available and works with the USPSC to develop deadlines, work to be done, and methodology. The USPSC is responsible for carrying out assignments and consults with the supervisor for policy interpretations.  

 

For GS-12 equivalent and GS-13 equivalent: Supervisor sets overall objectives and resources available. The USPSC consults with the supervisor to develop deadlines, projects, and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments. 

 

12. PHYSICAL DEMANDS

 

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

 

13. WORK ENVIRONMENT

 

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

 

14. START DATE: Immediately, once necessary clearances are obtained.

Qualifications

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

At the GS-11 equivalent level

Bachelor's degree plus three (3) years of experience working in a pertinent field including, but not limited to, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, and/or a related field. 

 

OR 

 

Master’s degree plus two (2) years of experience working in a pertinent field including, but not limited to, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, and/or a related field. 

At the GS-12 equivalent level

Bachelor's degree plus five (5) years of experience working in a pertinent field including, but not limited to, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, and/or a related field. 

 

OR 

 

Master’s degree plus four (4) years of experience working in a pertinent field including, but not limited to, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, and/or a related field. 

At the GS-13 equivalent level

Bachelor's degree plus seven (7) years of experience working in a pertinent field including, but not limited to, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, and/or a related field. 

OR 

 

Master’s degree plus five (5) years of experience working in a pertinent field including, but not limited to, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, and/or a related field. 

Application instructions

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: [email protected]