The Ethical Compliance Investigator, in collaboration with the Internal Audit and Controls Manager, will work towards improving the safeguarding of Medair employees, resources and people and communities we serve from misconduct and abuse in complex and high-risk operating environments through investigating allegations of alleged misconduct including procurement fraud, corruption, embezzlement, collusion, bribery schemes, harassment, conflicts of interest and sexual exploitation and abuse (SEA). The Ethical Compliance Investigator is an expert with responsibility for the full range of activities involved in the management of investigations, requiring expert knowledge of investigation methodologies and tools. S/he will conduct investigations throughout the Medair International. The position will support Medair International to ensure continued vigilance around the risks associated with violations of Medair Code of Ethics and the further development and training of investigators throughout the organisation. The position holder will be responsible for the monitoring and evaluation of incidents of non-compliance to foster continuous improvement of ethical compliance across Medair International and to benefit prevention.
Medair Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, raising and managing the funds needed to run our life-saving and sustaining programmes, and recruiting international and GSO staff. The Medair Executive Office department is responsible for providing support to functions and country programmes in the areas of legal and Code of Ethics compliance, internal controls, innovation, process excellence and implementation of organizational improvements. It also monitors and coordinates organisational strategy development and implementation. On compliance and internal control issues, the Executive Office has a dotted line reporting relationship to the IBoT’s Audit, Finance and Compliance Committee.
Workplace & Working conditions
Field based position in Nairobi, Kenya.
Starting Date / Initial Contract Details
ASAP. Full-time, open-ended contract.
Key Activity Areas
- Plan, conduct, and manage reviews, preliminary assessments and/or investigations of alleged misconduct, mismanagement, fraud, corruption, sexual misconduct (sexual abuse and exploitation as well as sexual harassment), harassment/abuse of authority, waste of resources or violation of Medair’s policies and procedures, with objectivity, impartiality and fairness throughout the investigative process and in accordance with generally recognized international investigative standards and Medair Investigation guidelines ·
- Gather, seize and analyse all relevant evidence (documentary, physical, electronic, etc.), documenting the process in accordance with global chain of custody and other requirements. Organize complex and voluminous records and documents. ·
- Conduct interviews of staff and other involved parties using interpreters as required, in accordance with accepted best practices (ensuring reliable information and according to due process), record interviews, obtain and analyse potential documentary and electronic evidence, and conduct investigative research.
- Prepare draft investigation reports, including ad hoc briefs, and present investigative findings in a clear written form.
- Draft recommendations for corrective action and improved controls and effectiveness or efficiency of Medair operations.
- Work with safeguarding focal points or other local staff assigned to support safeguarding investigations.
- Deliver investigation training, remotely and in person, to Country Program staff supporting safeguarding investigations. · Participate in developing and revising compliance-related best practices and lessons learned from investigative work.
- Engage regularly with Country Program staff and country program management, including Country Directors, and other key collaborators, and demonstrate that support is provided to local investigation teams.
- Work collaboratively with key stakeholders, both internally (other departments, safeguarding committee) and externally (donors, other NGOs, etc)
Monitoring and Evaluation
- Tracking ongoing investigations of cases of non-compliance with Medair’s safeguarding and ethical compliance policies
- Monitor the conduct and outcome of investigations to ensure accurate reporting of cases within Medair.
- Evaluate the conduct and outcome of investigations to enable the organisation to continuously improve its policies, procedures, and practices.
Team Spiritual Life
- Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
- Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
- Encouraged to join and contribute to Medair’s international prayer network.
This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.
- Bachelor’s degree required in business, finance, accounting, law, international relations, criminal justice, or related field.
- Certifications such as certified fraud examiner (CFE) is highly preferred.
- 5+ years of progressive experience in professional investigatory work, fraud, collusion, corruption, vendor and supplier collusion, safeguarding and other types of investigations in challenging environments, and preferably in locations where Medair operates.
- Audit or compliance experience will be considered if it includes safeguarding investigations experience.
- Experience with exposure to highly sensitive information, and ability to maintain confidentiality, including legal and financial information.
- Ability to travel to insecure environments required.
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